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A1 Towing

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(708 Reviews)
91
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
6%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

About

We are a full service automotive repair shop located in Ridgeland, South Carolina. We are a full service automotive repair shop located in Ridgeland, South Carolina.

Categories
Auto Repair, Diesel Services, RV Repair
Contact
(843) 726-4996
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Eastern Time (Us & Canada)
9888 South Jacob Smart Blvd Ridgeland, SC 29936
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A1 Towing's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(708 Reviews)
Write a Review
Recent Reviews
CK
Carolyn K.
Ladys Island, SC
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
.
Shawn was awesome. Helpful, kind, professional,and worked me in whenever I needed him.
LN
Lauren N.
Leland, NC
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Best towing and repair experience ever!
The whole staff at A1 was great!! Our car broke down close to A-1 and we were lucky it did! The tow driver, Justin, was awesome! He arrived quickly and arranged our car to be repaired as soon as we arrived. He was so friendly and kind! Scott, the mechanic, stayed after hours to help get our alternator replaced. He got it done super quick!

We were on our way to our honeymoon and our car broke down and we panicked. A1 made our day!! We are so thankful!! We HIGHLY recommend using A1!!!
ET
Eugene T.
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
A 1 Towing Rescue
On our way to Florida we broke down on I95. Called police and they contacted A1 towing to tow us. The driver Daniel was great and dropped us off at a motel and brought our car to A2 service center for repair. Sean from A1 was great and repaired our car in one day at a good price.Can’t thank them enough for great service during a horrible time. Thanks again A1 for great, fast, and friendly service.
RL
Robert L.
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Distributer replaced
Job was done quickly
DM
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Dave M.
Okatie, SC
Ford E-450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
No problem. best service my camper ever they
A-1 is just that. Great service
Verified Customer
Ridgeland, SC
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
9
Quick service
Service was quick and got us back to work
LR
Lynn R.
Lincoln Aviator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
After this experience, A1 towing and repair will be my go to place for all repairs!!
My car broke down and I called to get a tow back to Ridgeland. They looked at what the problem was and gave me a price which was very reasonable. I knew I had a problem with the rear passenger wheel because I could hear something but forgot to mention when I was discussing the original problem with the mechanic. He took it for a test drive, heard the same noise and immediately called me. I also asked them to look at the air conditioner because the hose broke last October. With each repair, they called, discussed what had to be done with an estimate. Shaun was my point of contact. He was always polite and very thorough in his explanation. Everything was fixed in a timely manner. They are definitely going to be the mechanics for all future repairs.
Thank you, A1!
AS
Alan S.
Fort Myers, FL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Great job all around from the tow truck operator, shop director, mechanic and staff.
I was on my way on a trip and the car just stopped. A1 was right on it for the tow and then put my car in for assistance first thing on Monday. A difficult repair but they completed it in record time. I give them the highest marks.
Verified Customer
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Awesome!!!
Thank you for your time, support, professionalism. Thank you for a job well done. Thank you for your help.
DK
DARLENE K.
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great customer service
Darlene the manager is truly a people person. She will always make your experience better.
DJ
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DARREL J.
Ridgeland, SC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Service
Great customer service. A very knowledgeable and friendly business to help with my vehicle.
SJ
Susan J.
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Best Breakdown Experience Ever
Breaking down is never fun. You hear horror stories every day about the many pitfalls that occur. A-1 Towing made my most recent breakdown experience nearly painless and , might I say, even a pleasure?! Their staff, from tow truck driver to front desk manager and everyone in between, were friendly, thoughtful, and went above and beyond to make sure that my kids and I (and even our hamster!) were safe, comfortable and taken care of. They have customer care down to a science. 5 ⭐️, two thumbs up, and a 10-out-of -10!
JL
JEFF L.
Ridgeland, SC
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Always taken very well care of , great service
Diagnosed the problem , found other issues and explained what needed to be done, . Truck was repaired in a timely manner , very happy with the service and the repairs
PP
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PAT P.
Hilton Head Island, SC
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Excellent Service
Lawton is a terrific mechanic who has taken care of my car for years. I got there early and he took my car in immediately, performed all necessary service and returned to me quickly. Very satisfied with service, helpfulness and kindness of employees.
Verified Customer
Ladys Island, SC
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Device installation
Shawn was professional and did great work. He went above and beyond by dropping me off for lunch while I waited.
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