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Accurate Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,338 Reviews)
96
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
5.0
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993. Specializing in Acura and Honda, Toyota and Lexus. Serving Annapolis and the surrounding area since 1993.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(410) 268-2228
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
400 Chinquapin Round Road Annapolis, MD 21401-4017
Get Directions
Accurate Auto Service 's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,338 Reviews)
Write a Review
Recent Reviews
SF
Sandy F.
Annapolis, MD
Volvo C70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Great service
I appreciate the attention to detail. Thank you for getting my car back on the road so quickly!
Lee Z., OWNER from Accurate Auto Service responded on 03/24/2025 12:33 PM

Thank you for such wonderful feedback! It is always great to see you and your Volvo :-)

RA
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Rosemary A.
Annapolis, MD
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Very satisfied with service
This is my first experience with Accurate. From the first call, I was treated with great courtesy by Jennifer, who coordinated my appointment. Bruce and Dan were very kind in guiding me and following up on the diagnosis. I am satisfied and will definitely recommend my services to others.
Lee Z., OWNER from Accurate Auto Service responded on 03/24/2025 12:32 PM

Thank you for such a wonderful review and thank you so much for choosing Accurate Auto Service. Please feel free to call us or stop in anytime that you have any questions or concerns regarding your Acura as we are always happy to help in any way possible. We hope that you have a wonderful week. 

DM
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Debbie M.
Annapolis, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
10
Another great service experience
These folks are a joy to work with and I can always trust them to do the right thing. Thanks!
Lee Z., OWNER from Accurate Auto Service responded on 03/19/2025 07:31 AM

Thank you so much for your wonderful feedback! It is always so wonderful to see you and your Subaru. We hope that you have a wonderful week and enjoy this beautiful weather. :-)

Verified Customer
Annapolis, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
8
Prices right, friendly
Friendly, price reasonable
Lee Z., OWNER from Accurate Auto Service responded on 03/13/2025 02:46 PM

Thank you and it is always wonderful to see you! We hope that you have a wonderful weekend :-)

HB
Haleema B.
Annapolis, MD
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Haleema said they did a good job.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 03/19/2025 07:29 AM

Thank you for your feedback!

OZ
Orin Z.
Annapolis, MD
Audi SQ5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Audi sq5 new tires and brakes
What an easy process and great job with accurate! My Audi repair shop gave me a quote for tires and brakes that seemed excessively high. I called accurate and they gave me a quote for the necessary job that was much more reasonable.ive used them in the past for an Acura and trust their service. They did a great job and I will use them again if other issues arise!
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:26 AM

Thank you for such a glowing review and it was wonderful to see you and your Audi, but it was even better to see your pup!! Thank you for such a wonderful visit :-)

SS
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Steve S.
Annapolis, MD
Volvo XC70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Always ready and always right on
As always, I had an immediate issue with my car, and you picked it right up and took care of us. Thank you!!
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:23 AM

Thank you for the wonderful feedback. It is always wonderful to see you and your Volvo. Thank you for being part of our family for so many wonderful years. 

KW
Kenneth W.
Annapolis, MD
Cadillac CTS Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Kenneth said they were prompt and on time. He said everything was good and the money exchanged wasn't bad.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:22 AM

Thank you for such a wonderful review!

SM
Susan M.
Edgewater, MD
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Nice people and great service!
Everyone who works at Accurate Auto is so nice. It makes it so much easier when you need their services. Especially when your car is sick. My girl is 22 years old and still bumping along thanks to the service guys.
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:21 AM

Thank you for such a wonderful review and it is always such a pleasure to see you and your Toyota. We hope that you have a wonderful week. 

Verified Customer
Crownsville, MD
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Great service!
Knowledgeable! Great communication! Easy appointment scheduling!
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:16 AM

Thank you for the wonderful feedback! It was wonderful to see you and your Honda :-)

Verified Customer
Annapolis, MD
Mazda CX-5
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2025
verified customerVerified Customer
9
Oil Change
I was very happy with the work that was done. I will just make sure that the next time I come in I make it clear that I am not waiting right there, but I am just taking a walk and I’ll be right back.
Lee Z., OWNER from Accurate Auto Service responded on 03/12/2025 08:20 AM

Thank you for the great feedback. We are so sorry about the miscommunication of your service appointment. We will definitely be more clear on your next visit so we can get you in and out in a timely manner. Please feel free to let us know if you ever have any questions or concerns regarding your Mazda as we always try to help in any way possible. 

MM
Marie M.
Easton, MD
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Thanks for keeping my car running!
I knew something was wrong with my car but couldn’t figure out what. The team at Accurate investigated, diagnosed the problem, and fixed it for me all in one visit. I’m so relieved to have my car working properly again. Thank you for fixing it (and for the hospitality while I hung out in your waiting room).
Lee Z., OWNER from Accurate Auto Service responded on 03/05/2025 01:33 PM

Thank you for the wonderful feedback and thank you for being part of our family for so many wonderful years!

AD
Adam D.
Annapolis, MD
FIAT 500L
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Adam stated they are nice and responsive.
Recommended
Lee Z., OWNER from Accurate Auto Service responded on 03/05/2025 01:32 PM

Thank you for the wonderful feedback!

Verified Customer
Annapolis, MD
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great service, fair price
Accurate Auto has been servicing my car for 15+ years. They have consistently provided solid service with a smile.
Lee Z., OWNER from Accurate Auto Service responded on 03/05/2025 01:31 PM

Thank you for the wonderful feedback and it is always wonderful to see you and your Toyota!

Verified Customer
Annapolis, MD
Chrysler Sebring
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
9
I was pleased
I was pleased
Lee Z., OWNER from Accurate Auto Service responded on 03/05/2025 01:31 PM

Thank you for the wonderful feedback!

Displaying Review 1 - 15 of 1338 in total
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