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Alliance Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(19 Reviews)
100
Write a Review
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Score Details

5 stars
100%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Proudly serving the Norcross and Metro area with full-service automotive repair since 1991. With a collective 50 years plus of experience, we use only high-quality parts and maintain a well-guarded reputation. We believe that integrity is the foundation of the value we provide. Repairs are backed by a 24/24 nationwide warranty, with up to Proudly serving the Norcross and Metro area with full-service automotive repair since 1991. With a collective 50 years plus of experience, we use only high-quality parts and maintain a well-guarded reputation. We believe that integrity is the foundation of the value we provide. Repairs are backed by a 24/24 nationwide warranty, with up to $150.00 per year in free roadside services! ...more

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(770) 447-8822
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2585 B Old Rockbridge Rd Norcross, GA 30071
Get Directions
Alliance Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(19 Reviews)
Write a Review
Recent Reviews
TB
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Teri B.
Atlanta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Rock Stars!
Alliance Service Center is hands down the BEST of the best!! They always supersede my expectations! Big thanks out to Joseway of whom manages to squeeze me in on a moments notice, is incredibly positive and makes a bad situation bearable. Thank you to all of the mechanics and to Joseway!!
PB
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PEARL B.
Alpharetta, GA
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Always a great experience!
I trust Alliance, I have been using them for over a decade now and know that when I am there for service or repair they do a great job and do not price gouge!
JM
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JANET M.
Duluth, GA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
I feel that I can trust this shop to be honest in their assessment of my car and their price was fair.
Great job and very kind.
The Team A. from Alliance Service Center responded on 01/29/2025 05:07 AM

We appreciate you taking the time to leave a positive review. Our team works hard to deliver great service, and we're thrilled to hear that you had a positive experience. If you have any further feedback or need assistance in the future, please don't hesitate to contact us. Thank you from Alliance Service center!

MB
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MARK B.
Doraville, GA
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2024
verified customerVerified Customer
10
found additional problems corrected same
Every so often I run into a problem caused during the previous ownership. This was one of those times. Randy was patient and just worked through it
LG
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LANCE G.
Norcross, GA
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
10
Great work great people
Alliance service center is a great auto mechanic shop. They are prompt, courteous, and do a great job on your vehicle. They won’t price gouge you and make sure that you’ll stay running for a long time. Great people there as well!
EM
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EDWARD & NANCY M.
Duluth, GA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
10
Regular 30,000 check
Randy was great as always
JG
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JAIDEEP G.
Lilburn, GA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2024
verified customerVerified Customer
10
Good service center
Always professional and good service.
MB
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MARK B.
Doraville, GA
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2024
verified customerVerified Customer
10
Good Job checking van for the most part
Was supposed to be 270,000 mile check out. Not sure brakes were checked. When I got it aligned they alignment tech found drivers side front shock busted at the bolt end. I guess you missed that. I have been going here for 10 years plus, I am always happy with the work & feel safe
PB
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PEARL B.
Alpharetta, GA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2024
verified customerVerified Customer
10
Great Service
This Service Center is awesome, I have been using them for over a decade and have never felt taken advantage of. They always take the time to make sure that I understand the issue and go the extra mile to make sure my car is in good running condition. I have never felt taken advantage of.
The Team A. from Alliance Service Center responded on 10/28/2024 05:14 AM

We're delighted to hear you had such a positive experience. We strive to provide fair prices, honest service, and exceptional workmanship. It's fantastic to know we've gained your trust, and we're looking forward to providing you with top-notch car maintenance in the future.

SL
Susan L.
Norcross, GA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
Category: Service
Susan said they were courteous, comprehensive, and had clarity in answering questions about her vehicle needs. She appreciated the humor and conversation.
Recommended
The Team A. from Alliance Service Center responded on 10/10/2024 05:46 AM

Thank you for taking the time to share your experience with us! We're honored to be your go-to local mechanic and appreciate your recommendation. We look forward to delivering the same level of quality service on your future visits.

JM
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JANET M.
Duluth, GA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2024
verified customerVerified Customer
10
Took great care of my car and were very honest.
I feel that I can trust this shop to be honest in their assessment of my car and their price was fair.
The Team A. from Alliance Service Center responded on 09/23/2024 04:56 AM

We appreciate your positive feedback regarding your experience with us. It's wonderful to hear that you found our service easy-going and the work to your satisfaction. We strive to make every visit as stress-free as possible while delivering top-notch results. 

SG
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Steven G.
Norcross, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2024
10
pleasant experiance
honest and trustworthy even got a ride home. The new owner is reliaable
The Team A. from Alliance Service Center responded on 08/22/2024 09:33 AM

We're thrilled to hear that you had a positive experience at our shop. Our team takes pride in providing transparent pricing and efficient service, so it's great to know that you found our customer service exceptional. We appreciate your trust in us to work on your Hyundai, and we'll continue to work hard to maintain your loyalty. 

AM
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ANNA M.
Lilburn, GA
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
verified customerVerified Customer
9
good work
the work is always fast and good jod. no mess left in cae.
EP
Erin P.
Norcross, GA
Mazda Mazda5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2024
verified customerVerified Customer
Category: Service
Erin said last time she came in, she though it was the air conditioner. They explained what the error was and took her to the vehicle to show her the problem, and they don't make her feel stupid.
Recommended
EM
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EDWARD & NANCY M.
Duluth, GA
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2024
verified customerVerified Customer
10
Excellent service and fees
Randy as always was completely thorough with our. 30K visit and Jose was efficient at the desk with transaction and receipts
The Team A. from Alliance Service Center responded on 07/18/2024 05:24 AM

Thank you for taking the time to share your experience with us! We are thrilled to hear that our team expertise left such a positive impression on you. It's great to know that you found our service to be both efficient and fairly priced. We're honored to be your go-to local mechanic and appreciate your recommendation. We look forward to delivering the same level of quality service on your future visits. 

Displaying Review 1 - 15 of 19 in total
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