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Al's Auto Service Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

At Al's Auto Service, we specialize in all types of automotive repair and maintenance. We service all vehicles, domestic and import. We use only the highest quality parts to ensure the job is done right, the first time. Trust us with all your classic car needs! At Al's Auto Service, we specialize in all types of automotive repair and maintenance. We service all vehicles, domestic and import. We use only the highest quality parts to ensure the job is done right, the first time. Trust us with all your classic car needs!

Categories
Auto Maintenance, Car Maintenance, Repair Shop
Contact
(440) 885-8550
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6097 State Rd Parma, OH 44134
Get Directions
Al's Auto Service Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)
Write a Review
Recent Reviews
RU
Rick U.
Cleveland, OH
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Rick said they were quick, and prices under the estimate.
Recommended
PH
Peter H.
Sheffield Lake, OH
Lincoln Mark IV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
Category: Service
Peter said that everything went perfect, overall experience was great.
Recommended
WB
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Walt B.
Cleveland, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Routine Maintenance
Marty is very friendly and knowledgeable. The maintenance was performed quickly and efficiently at a reasonable price. Highly recommended!
MW
Mr W.
Parma, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
Category: Service
Spoke to Keith. He stated they are knowledgeable.
Recommended
WC
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WILLIAM C.
Parma, OH
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Always honest and always fair, with top quality work!
Big thanks to the team for high quality work, with a quick turn around!
BS
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BILL S.
Novelty, OH
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Honestly and knowledgable people
Good personnel, friendly, completely certified in all areas, very important.
BD
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BOB D.
Parma, OH
Volkswagen Routan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Al's Auto Got Me Through The AIM Check
I was in a bind to get my EPA Aim test and failed. I called Al and he set up an appointment, fixed it at a fair price, and got my test passed. I always take my cars to Al's Auto, I trust him, has fair prices, good service, 5 stars!
MK
Mr K.
Independence, OH
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Spoke with FR, said straightforward and communicative.
Recommended
GT
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GERALD T.
Parma, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
10
Work done was explained and done quickly
Work done was explained and done expeditiously
AB
Al B.
Parma, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2025
verified customerVerified Customer
Category: Service
Al said he's known them for a long time and Marty and the new guy, he trusts them.
Recommended
JM
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JOHN M.
Parma, OH
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great job was completed and it was done reasonably priced. I wouldr ecommendi tt oothers. Will return to again when other work is needed.
Work needed was done correctly and reasonably priced. Would recommend to others.
MR
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MS R.
Parma, OH
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Excellent service
Excellent service and customer care, quality service.
JK
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JIM K.
Hinckley, OH
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Transmission coolant line leaking.
I noticed my granddaughter's 2012 Chevy Cruze had a leaking transmission coolant line Tuesday evening. I called Marty at Al's Automotive and he was able to get me in on Thursday. Dropped the car off on Wednesday at closing. Marty called me Thursday morning and advised me what needed to be replaced and gave me a very reasonable estimate. He advised me he would have it ready by the end of the day. I picked the car up at 5pm repairs done and even checked the condition of the transmission fluid. The bill was exactly what the estimate was. He checked a couple other concerns I had and he advised everything was OK and if there was any problem to let him know. I have used Al's several times and everyone is very honest. Couldn't ask for a better experience. Just like doing business in the old days in Parma.
MA
Mr A.
Parma, OH
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Spoke to Chris. He said it was good and he was happy.
Recommended
BS
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BILL S.
Novelty, OH
Lincoln MKZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Battery
Al ordered a battery for my vehicle and picked up today. No svc required.
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