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Auto City Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(305 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

At Auto City Repair, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands. At Auto City Repair, we use the latest technology and equipment to diagnose and repair your vehicle’s issues efficiently and effectively. We also stand behind our work with a guarantee, so you can trust that your vehicle is in good hands.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(415) 440-5353

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1165 Folsom Street San Francisco, CA 94103
Auto City Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(305 Reviews)

LB
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LYNNE B.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Thank you, Auto City team!
Best auto repair shop in San Francisco! We’ve been using them 30+ years and they always go the extra mile to give great service!
Jamie L. from Auto City Repair responded on 03/26/2025 09:39 AM

Wow, 30 years? That's longer than most TV shows! We appreciate your loyalty and love hearing you think we're the best.


CG
CHRIS G.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Oil change, tires and smog
Thanks for a great auto repair experience!
You went above and beyond and helped my 85 year old mom out with her smog check too. She came in for an oil change - you noticed her front tires were bald - then fixed it! And did an alignment. And then a smog - Bonus!
Thx!
Chris
Jamie L. from Auto City Repair responded on 03/01/2025 09:40 AM

Glad we could give your mom's ride a makeover! It sounds like her car is ready for a road trip now.


TL
TOMMY L.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Great work!!
Super friendly and helpful
Jamie L. from Auto City Repair responded on 02/28/2025 09:37 AM

We aim to be friendlier than a puppy! Glad we could help you out.


CG
CHRIS G.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Pacifica service.
Auto city is always thorough and provides great service!
Jamie L. from Auto City Repair responded on 02/08/2025 09:40 AM

So glad to hear you enjoyed the service! We aim to keep those wheels turning smoothly.


SB
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STEVEN B.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
10
Great annual service, again!
Jaime and his team have been keeping my 20 year old Jaguar alive for the last several years, including dealing with body work from a minor fender bender. Always quick and friendly. I feel lucky to have found them.
Jamie L. from Auto City Repair responded on 01/18/2025 09:37 AM

We're glad to hear that your 20-year-old Jaguar is still cruising along, thanks to Jaime and the crew! It's not every day you find a team that can tackle both mechanical issues and bodywork—not to mention the patience required for a car that’s seen a couple of decades. We appreciate your trust in us and promise to keep the wheels turning (hopefully not literally!) for many more years to come. Safe travels on the road ahead!


JN
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JOSEPH N.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great Service
I made an appointment and took my car in. The professionals there were informative, thorough and timely in taking care of my concern. I've taken my care there for several years, and will continue to visit. The service there is excellent.
Jamie L. from Auto City Repair responded on 01/11/2025 09:39 AM

We appreciate you sharing your experience with us. It sounds like we've been keeping your car in tip-top shape for years! Our team is dedicated to providing that thorough and timely service, so it’s great to hear we’ve hit the mark for you. If your car has any more secrets to spill, you know where to find us!


Verified Customer
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2025
verified customerVerified Customer
9
Oil change and filter service
Provided good and clear communication about services provided and when my vehicle would be ready
Jamie L. from Auto City Repair responded on 01/06/2025 09:34 AM

We're glad to hear that our communication hit the mark for you! At Auto City Repair, we believe that clear updates are key—after all, no one wants to play hide and seek with their car. It's great to know you felt informed every step of the way. Your support means a lot to us!


MG
MOUSSA G.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Amazing service
If you are looking for a garage with great service, the right knowledge and skills, and great prices, look no further! Jaime and his staff are amazing. They are friendly, competent, responsive and you know you can trust them. They will only do the work that’s needed and give you tips and advice for the next steps/maintenance. This is now the only garage I will be visiting for all my car maintenance and repair needs. I strongly recommend!
Jamie L. from Auto City Repair responded on 12/22/2024 09:37 AM

It sounds like we hit the jackpot with your experience at our garage! We're delighted to hear that you found our team friendly, competent, and trustworthy. It's our mission to keep your car running like a well-oiled machine, and we're glad you appreciated our honest approach—no unnecessary work, just good old-fashioned integrity. If your car could talk, we bet it would recommend us too! We're ready and waiting for your next visit. Safe travels on the road ahead!


RM
REGIE M.
Daly City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2024
verified customerVerified Customer
8
Great experience
Great experience worker were friendly and professional
Jamie L. from Auto City Repair responded on 12/18/2024 05:03 PM

We appreciate the positive feedback! It's wonderful to hear that our team made your experience friendly and professional. We always aim to bring our A-game, and it’s nice to know we hit the mark with you. If your vehicle ever needs more love and attention, you know where to find us!


Verified Customer
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Quick Service
Amazing customer service. Honest and quick service.
Jamie L. from Auto City Repair responded on 12/07/2024 09:36 AM

We're excited to hear you had such a positive experience with our team! It’s always a pleasure to serve customers who appreciate good, honest work. We believe in keeping things speedy—after all, nobody likes to wait around, especially when you have places to be. Thanks for taking the time to share your thoughts!


KM
KEITH M.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Very satisfied customer
Excellent and professional. I highly recommend them
Jamie L. from Auto City Repair responded on 11/22/2024 02:07 PM

We're happy to hear you found our service excellent and professional! Your recommendation means a lot to us, and we promise to keep the good vibes rolling. We're always here to keep those wheels turning smoothly!


JC
JACK C.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2024
verified customerVerified Customer
10
Excellent
As usual, service was prompt, excellent, and friendly!!
Jamie L. from Auto City Repair responded on 11/18/2024 04:01 PM

We're pleased to hear that you enjoyed your experience with us!  If you ever have car troubles, you know where to find us, ready with friendly faces and efficient service. It's like a car spa, but without the cucumbers on the eyes!


TT
Tatiana T.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
Category: Service
Tatiana said she loves them. Jaime, Arturo and Kathleen have always treated her with respect, they're honest, transparent and wonderful people.
Recommended
Jamie L. from Auto City Repair responded on 11/18/2024 03:58 PM

We really appreciate you taking the time to share your experience! It's fantastic to hear that we have made such a positive impression. Honesty and respect are definitely our top priorities, so it's great to know we are hitting the mark. We aim to keep our repair shop a place where you can always feel comfortable leaving your vehicle—kind of like a spa, but for your car! Thanks for being part of the Auto City Repair family!


JR
John R.
Pittsburg, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2024
verified customerVerified Customer
Category: Service
John said the guy was very attentive, polite, straightforward, and everything went smooth.
Recommended
Jamie L. from Auto City Repair responded on 11/12/2024 01:44 PM

We appreciate your feedback! It sounds like our team really hit the mark when it comes to service. It's great to hear everything went as smooth as a freshly waxed car. We're here to keep things running seamlessly, so if you ever need us again, don't hesitate to roll on in!


DS
DIANNE S.
San Francisco, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2024
verified customerVerified Customer
10
great service at good price
I’ve been taking cars to Jamie at Autocity for years and they never disappoint. They are prompt and great quality and fair prices and can explain everything well. Also, they called to let you know what they’re gonna do and the price so you’re not surprised.

Displaying Review 1 - 15 of 305 in total
Service Coupons and Posts
Thanks for the awesome shoutout! Jaime’s ears are as big as his heart 💖 – always here to fix what really matters! 🚗✨ #AutoCityRepair #CustomerLove
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Thanks for the love! We're thrilled to be your go-to pit stop 🚗💨! Looking forward to seeing you again! #AutoCityRepair #CustomerLove
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Thanks for the awesome shout-out! 🚗✨ We're thrilled your car loves our service as much as we do! #AutoCityRepair #HappyCustomers
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Thanks for sticking with us for 7 years! ? We're thrilled to be your go-to team for all things automotive. Trustworthy mechanics? We like to think we’re the unicorns of the automotive world! ?✨ #AutoCityRepair #TrustworthyMechanics
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? We're thrilled to hear you've found your automotive home with us! Whether it's electric or mechanical, we're all about doing it right the first time—at prices that won't break the bank. ?? Thanks for the love! #AutoCityRepair #CustomerLove
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Thanks for the awesome review! ?✨ We love when we're on time and under budget! Hopefully, your next trip to us is for a tune-up, not repairs. But if life throws curveballs, we’ve got your back! ? #AutoCityRepair #WeGotYouCovered
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We’re blushing! ? At Auto City Repair, we aim to be your friendly neighborhood auto experts. Professional service, fair pricing, and timely repairs— that’s our jam! ?? Thanks for the love! #AutoCityRepair #CustomerFirst
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We’re thrilled your car feels right at home here! ?? Jaime and the team are all about trust and quality service. Thank you for spreading the word! Your vehicle is family to us. ❤️? #AutoCityRepair #TrustedService
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We're thrilled to hear about your fantastic experience, and your appreciation of Jaime's commitment and initiative. Thank you for choosing Auto City Repair! ? #CustomerSatisfaction #AutoCityRepair
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Thanks for the love, Richard! ? We're thrilled to hear about your positive experience with us. Friendly and lovable is our middle name! ?? #CustomerAppreciation #AutoCityRepair
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Thanks for the 5 stars and for cruising with us, Kevin! We're revved up to hear you're happy with our service. Keep on rolling with Auto City Repair! ??️ #CustomerSatisfaction #AutoCityRepair
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Thanks for the love, Kathy! ? We're thrilled to hear about your positive experience with us. Your recommendation means the world to us! ?? #AutoCityRepair #BayArea
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? Thank you for your unwavering support, Jaime! We're honored to have kept your wheels turning for 30 years. Your kind words truly motivate us. ? #AutoCityRepair #CustomerAppreciation
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Thanks for the 5-star review, Michael! We're thrilled you're happy with our service. ? We appreciate your support! #HappyCustomers #AutoCityRepair
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????? Thank you, Kathy! We're thrilled you had a great experience with us at Auto City Repair in San Francisco. ?? We're glad we could assist you with your SUV's damage and DMV questions. ?? Jaime, Arturo,
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Thanks for the kind words, Lynne! We're so glad you've been with us for decades. We appreciate your loyalty and trust in us. #AutoCityRepair #SanFrancisco ??
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We're so proud of our team for solving the "check engine" light and rough running problem for our customer! ? #AutoCityRepair #SanFrancisco #HappyCustomer
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Thanks for the great review, Angel! We're so glad you're satisfied with our work ? #AutoCityRepair #SanFrancisco
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Thank you for the amazing review, Moussa! ? We are so glad to hear that you recommend us to your entourage. We strive to provide excellent customer service, fair prices and the right expertise. #AutoCityRepair #SanFrancisco
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