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SureCritic / Domestic Auto Repair / AutoFix Automotive Repair Center of Palatine
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AutoFix Automotive Repair Center of Palatine

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(559 Reviews)
89
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
89
Net Promoter Score ®

Business Details

About

AutoFix was established to offer a complete one-stop facility for automotive repair services for virtually any make or model car or truck. With 7 locations in Northern Illinois and Northern Indiana, we have a convenient location for quick, efficient and cost effective auto repairs.

All AutoFix and Firestone locations offer a AutoFix was established to offer a complete one-stop facility for automotive repair services for virtually any make or model car or truck. With 7 locations in Northern Illinois and Northern Indiana, we have a convenient location for quick, efficient and cost effective auto repairs.

All AutoFix and Firestone locations offer a comprehensive vehicle inspection, without the inconvenience of having to visit a technician elsewhere. With friendly and reliable service from any of our ASE Certified AutoFix locations, you can trust your car or truck repairs to AutoFix. ...more

Categories
Domestic Auto Repair, Auto Repair, Car Maintenance
Contact
(847) 776-0170
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
9:00 AM - 4:00 PM
* Central Time (Us & Canada)
1747 N Rand Rd Palatine, IL 60074-1127
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AutoFix Automotive Repair Center of Palatine's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(559 Reviews)
Write a Review
Recent Reviews
Verified Customer
Palatine, IL
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2023
verified customerVerified Customer
10
Amazing
Shan is fantastic as was the mechanic who worked on my car. Fast, friendly, honest. Hard to find nowadays in the car world. I appreciate them immensely.
Verified Customer
Lake Zurich, IL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2023
verified customerVerified Customer
10
Great experience
My brake indicator was on they quickly checked my fluid level and determined everything was fine and that the indicator just went off based on the time I’ve had the car. They told me when to have it back for a checkup. No charge! Honesty and great service.
Verified Customer
Elgin, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
Brake replacement
Had brakes diagnosed & found that rear ones were bad. They replaced them & did a fantastic job! All of the employees were very courteous and considerate!
EL
Eric L.
Palatine, IL
Toyota Sequoia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
verified customerVerified Customer
10
Breaks repaired on Toyota sequoia
Very quick and professional service
JW
gravatar
JIM W.
Palatine, IL
Acura TL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2023
verified customerVerified Customer
10
Great Service. Punctual.
I have been taking my cars to AutoFix for anything I cannot do myself. Mostly for tires, but also for alignments. They are always thorough. They suggest things I may want to consider based on their inspections but are never pushy unless they believe it to be an immediate safety issue. I am impressed with their level of service and their honesty and integrity. A great place to get your car repaired or to purchase tires or get an alignment.
Verified Customer
Palatine, IL
Cadillac ATS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2023
verified customerVerified Customer
10
Battery drain
The car battery has been draining so I had the guys look into it. As always, great service and reliable repair.
CS
Chris S.
Palatine, IL
Nissan Xterra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2023
verified customerVerified Customer
9
2005 Nissan xtera alternator
Ken and Shawn managers were great and very knowledgeable . Quick service and reasonable price. Shop is clean and organized. These are people you can trust. Duke of Oil (part of business)is always fast and courteous. Take your vehicle here for repairs and oil change.
MB
Mary B.
Carpentersville, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2023
verified customerVerified Customer
10
Shawn was very helpful and make me feel welcome like I was at home
First Shawn make me feel very confortable and welcome. He was very straight forward about the time. And the diagnosis. Thank you Shawn for being so helpful and fast and very honest. I really recommend all my friends and family at Auto- Fix. Thank you Shawn
JM
JEFF M.
Palatine, IL
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2023
verified customerVerified Customer
10
Amazing experience!
Shan was excellent and extremely helpful. I will always give them my business.
Jeff
CC
Collision C.
Palatine, IL
Dodge Challenger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2023
verified customerVerified Customer
10
Great work!
Very happy with suspension and alignment service
Verified Customer
Palatine, IL
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2023
verified customerVerified Customer
9
Great experience. Great customer service. In and out quickly.
Went in for a tire fix. Taken care of quickly. Very inexpensive. Great customer service.
Verified Customer
Palatine, IL
Ford Focus
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/19/2023
verified customerVerified Customer
7
I will probably use this location again.
The price of the repairs were quite reasonable. The only thing I was unhappy about was along with the repairs I had an oil change and fluids weren’t checked, tire pressure wasn’t checked. I assumed those things would be done without asking.
AM
Anselmo M.
Prospect Heights, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2023
verified customerVerified Customer
10
Alineación
Bueno trabajo y precio execible
Verified Customer
Naperville, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2023
verified customerVerified Customer
10
Waiting for a tow
I contacted the store early because I needed to tow my car there. I waited for Triple A for 7 hours, and kept them posted on my arrival. I then decided to pay for a tow out of pocket. 30 minutes before closing, they delivered my car. The mechanics were great and fixed my car just before closing. They were great and I thought the price was fair.
Sean is awesome. They are always helpful and very nice.
RV
gravatar
Riggo V.
Palatine, IL
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2023
verified customerVerified Customer
10
Great service and friendly
Walked in and they took care of me Friendly, helpful and knowledgeable
Very good service,
Displaying Review 1 - 15 of 559 in total
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