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Avery's Automotive & Glass

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(615 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back. Here at Avery's Automotive & Glass we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Owings offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(410) 257-4900

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1997 East Chaneyville Rd Owings, MD 20736-3702
Avery's Automotive & Glass' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(615 Reviews)

BL
Brian L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Exceptional Service
Avery’s is definitely an all around excellent automotive service shop. Friendly and knowledgeable staff. Outstanding service and always a welcoming atmosphere as soon as you walk through the front door. I take my company and personal vehicles here for service all the time and haven’t been let down yet!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/30/2025 09:39 AM

We're delighted to hear that you think of us as an excellent automotive service shop! It sounds like we've nailed down the formula for a friendly vibe mixed with knowledgeable service—almost like the perfect recipe for a warm cup of coffee. We appreciate your trust in us for both your company and personal vehicles, and we promise to keep the good times rolling. Here’s to many more visits filled with outstanding service and a welcoming atmosphere!


PW
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Paul W.
North Beach, MD
Chevrolet Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Paul Walker
Really professional service
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/30/2025 09:39 AM

We appreciate your feedback on our professional service! It's always our aim to provide top-notch help, and it's great to know we hit the mark with you. If you ever need assistance again, we’re always here, ready to impress!


Verified Customer
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Customer
Quick, efficient and thorough!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/23/2025 09:41 AM

We appreciate you taking the time to share your experience with us! It's great to hear that you found our service to be quick, efficient, and thorough. We aim to keep those wheels turning smoothly, and your feedback helps us stay on track. If you ever need anything else, we've got the tools and the tunes ready for your next visit!


SP
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Scott P.
Gaithersburg, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Excellent Service!
excellent service would highly recommend! Honest and upfront! Will be a returning customer!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/23/2025 09:41 AM

We're delighted to hear you had such a positive experience with us! Honesty and upfront service are our bread and butter, and we're glad that shone through during your visit. We appreciate your recommendation and look forward to having you back in the future. Until then, drive safe and remember, we are just a call away for all your automotive and glass needs!


WT
William T.
Dunkirk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
Category: Service
William said they were attentive and kind.
Recommended
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/11/2025 09:36 AM

We appreciate you taking the time to share your experience with us! It's heartwarming to hear that our team's attentiveness and kindness made a difference for you. We always strive to treat our customers as we would want to be treated—like royalty in a very busy automotive kingdom. It means a lot to know we hit the mark!


JP
Jessica P.
Huntingtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Great company
Quick service and easy to accommodate my lateness. These guys are awesome
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/01/2025 09:40 AM

We appreciate your review and are glad to hear that our quick service hit the right note for you. Accommodating lateness is just part of our charm—like a tuxedo at a barbecue! If you ever need anything else, just give us a shout.


MS
Michael S.
Dunkirk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
Category: Service
Michael said they had quick service.
Recommended
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 03/01/2025 09:40 AM

We appreciate your shout-out for our quick service! We know how valuable your time is, so we strive to get you back on the road faster than you can say "oil change." Thanks for choosing us, and we look forward to keeping your wheels turning smoothly!


DC
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David C.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Best car service anywhere.
We have brought both of our older cars here for many years. Could not be more happy.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/26/2025 09:38 AM

It's fantastic to hear that you've trusted us with your older cars over the years. We believe they deserve just as much love and care as any new model out there! Our team takes pride in providing service that keeps your vehicles running smoothly. If those cars could talk, we bet they’d have quite the story to tell! Looking forward to many more years of keeping you on the road.


SS
Shelly S.
Manassas, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Tire repair
Home town services are the best! They were kind caring and reasonable priced! Everyone I dealt with was knowledgeable and professional! I would highly recommend them to everyone.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/24/2025 09:38 AM

It sounds like you had a fantastic experience with us, and we're very pleased to hear it! Our team always aims to mix kindness with a sprinkle of professionalism—like a recipe for hometown service magic. We're so glad you found our prices reasonable and our staff knowledgeable. Recommendations are the highest form of flattery, and we appreciate you spreading the word! Keep driving safely, and if your vehicle ever needs some TLC, you know where to find us.


DC
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Dwayne C.
Owings, MD
Mercedes-Benz E320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Prompt, professional and friendly service
Extremely proud to be welcomed as part of the Avery’s family. Brock is “Good people” i call a friend.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/18/2025 11:19 AM

We are glad to be a part of the "Family"! As always, we're happy to help a fellow member of our community and a good friend.

Brock Ballard
Owner
410-257-4900

CI
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Chris I.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Inspection
Avery’s Auto has been always been top notch!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/18/2025 11:21 AM

Glad we were here to help. Let us know when you need us in the future!

Brock Ballard
Owner
410-257-4900

DL
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Derek L.
Owings, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
GREAT SERVICE!!
Brock and Ronnie are knowledgeable, personable, and will always provide options to try to give you quality parts within your budget. I have been coming to them for both of my vehicles and will continue to come to them as long as they're there. I highly recommend Avery's as your "go to" place to get the issue identified and fixed in a timely manner.
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/12/2025 04:13 PM

Thank you for your trust and the kind words Derek! We know all of our customers have vehicle repair needs that can be a bit stressful at times and we do our best to make sure we provide the best service and parts options possible all while trying to be mindful of cost. We appreciate you taking the time out of your schedule to share your thoughts about your service and we will do everything in our power to retain your trust and loyalty.

Stay warm and dry,
Brock

Brock Ballard
Owner
410-257-4900

MS
Max S.
Lothian, MD
Ford F450 Super Duty
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Windshield replacement
Fast excellent service
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/12/2025 09:37 AM

We're glad to hear that you experienced our fast and excellent service! It sounds like we were on the ball—like a well-oiled machine, just without the grease stains. If there's anything else we can assist you with in the future, feel free to reach out. Your satisfaction means the world to us!


PA
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Patricio A.
Dunkirk, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Car Inspection
Great service, prompt yet through inspection! Great customer service!
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/11/2025 09:37 AM

We appreciate you taking the time to share your experience with us. It sounds like our team hit the mark with both the inspection and customer service! It's our mission to make sure everything runs smoothly - kind of like your car after a visit here. If there’s more we can do to keep your vehicle in tip-top shape, just let us know!


MM
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MICHAEL M.
Leonardtown, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Always good service
These guys do great work
BROCK B., Owner/MGR from Avery's Automotive & Glass responded on 02/09/2025 09:39 AM

We really appreciate your feedback! It sounds like our team hit the nail on the head with your service. We're all about delivering great workmanship, so knowing that you're satisfied means a lot. If your vehicle needs anything else, we're here to help with another stellar job, of course!

Service Coupons and Posts
Thanks for the stellar review! 🌟 We know that a rock chip can really rain on your parade 🚗💨, so we’re glad we could fix it up in a jiffy! Remember, your windshield deserves a little love too! 💙 #AverysAutomotive #WindshieldWarriors
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Thanks for the rave review! 🎉 We're thrilled to know Brock is keeping your oil changes top notch! 🚗💧 Don’t forget to tell your family and friends—we promise they’ll thank you later! #AverysAutomotive #OilChangeExperts
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We're thrilled to hear you think our service and quality are awesome! ? We're dedicated to knowing our stuff so you don’t have to! Thanks for the high recommendation – it means the world to us! ?? #AveryAutomotive #CustomerLove
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We're glad to hear you felt like family at Avery's Automotive & Glass! ? Mr. Avery and Ronnie are here to keep your ride smooth and your spirits high! Thanks for the love! ?? #FamilyBusiness #QualityService
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?✨ We’re thrilled to hear your used van passed its MD inspection with flying colors! A speedy and professional service is our goal—and maybe a little magic! ? Thanks for trusting Avery's Automotive & Glass! #HappyCustomers #AverysAutomotive
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We love to hear such kind words! ?✨ Honesty and great service are our fuel! Thanks for choosing us and spreading the love. Referrals are the highest compliment! Keep cruising with confidence! #AverysAutomotive #CustomerAppreciation
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We're thrilled to hear you’re back for more! ?? Brock and the team are here to turn mechanical headaches into smooth rides. Thanks for trusting us with your fleet – we promise to keep the "ugly" at bay! ? #AverysAutomotive #FleetCare
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