business image

BMUU Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(99 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
88
Net Promoter Score ®

Business Details

About

For many years we have been striving to provide our clients the best quality service possible to gain their full satisfaction. They have shown their appreciation by coming back to us repeatedly.

We want to be the auto maintenance and repair facility for all your BMW & MINI needs.
For many years we have been striving to provide our clients the best quality service possible to gain their full satisfaction. They have shown their appreciation by coming back to us repeatedly.

We want to be the auto maintenance and repair facility for all your BMW & MINI needs.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(804) 712-9154

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 12:00 PM
Sat
closed
Sun
closed
* America/Adak
119 Boulevard Colonial Heights, VA 23834
BMUU Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(99 Reviews)

CH
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Carolyn H.
Prince George, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
verified customerVerified Customer
10
Reliable!
I rely on BMUU a lot and only been disappointed 1 times since me and my mini S have became a part of their family..the mechanic didn't know his own strength and no problem since then.. my appts. are at the time needed or just convenient for my busy life. Bobbie Jo is great, friendly, caring, and make sure the customers are taken care of...thanks

Verified Customer
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2021
verified customerVerified Customer
10
Great work
Great work excellent service

TT
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Tina T.
Richmond, VA
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customerVerified Customer
10
Car service
This is the best place to get your car fix at no more bmw dealership for me the price is efficient and great the staff is the best and especially the receptionist…

MP
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Malcom P.
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
verified customerVerified Customer
10
Patron for life
AS always I love taking my BMW to this service center. You have always been straight with me and my wife. You have a costumer for life

LP
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Lemar P.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
verified customerVerified Customer
10
Painless and timely
Best hometown shop to take care your premium BMW. Friendly staff, will explain everything that is done and needs to be done. Pricing are fair, better than major dealership in the all area. I am glad to be their customer

PB
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Pearl B.
Surry, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Excellent Service
My vehicle was taken on time and work completed in reasonable time frame. I will take my vehicle back to BMUU. The staff is extremely friendly and efficient. The fact that I saved money here versus the dealership will bring me back.

KB
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Karin B.
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Always great
Love this place. When you make an appointment they don’t keep you all day. The staff is friendly and efficient. Will continue bringing my car here. I recommend them highly.

TT
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Tina T.
Richmond, VA
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2021
verified customerVerified Customer
10
Excellent experience
This is the best place to come I’ll rather come here than the bmw dealership

TB
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Toby B.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
verified customerVerified Customer
10
Always great service!
I can count on BMUU to take care of my vehicles as if their own children are to ride in them!

Verified Customer
Petersburg, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
verified customerVerified Customer
10
Excellence in customer service
Great value, masterful service, wonderful folks!

SB
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Shonicia B.
VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
verified customerVerified Customer
10
Regular Maintenance
It’s always good to know my vehicle is in good hands when I take it to BMUU. They never let me down. And it’s always makes me feel good to know that when I walk in I feel welcomed. Conversations are warm and laughter a must. And then to say your car is in good shape is always good to hear. Thank you Bobbi Jo and BMUU team for taking car of my vehicle. ?

CB
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Carolyn B.
Colonial Heights, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
verified customerVerified Customer
10
Always EXCELLENT Service. I would recommend as the best service in t area.
Excellent Service

MH
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Matt H.
Ettrick, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
verified customerVerified Customer
10
Great experience so far
Had a good experience so far seem to be honest people I know a lot about BMWs and they're not aware of that and I'm not capable of working on my car anymore but they've done an excellent job on working on it and they seem to be very meticulous

EK
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Eric K.
Petersburg, VA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/22/2021
verified customerVerified Customer
0
Well I asked for a transmission fluid change and service they refused and told me a switch was bad that came to a huge amount of money.Asked to check the faulty I drive and was charged $125 for nothing
.no check engine lights were on 1 day after you guys did an oil and inspection...Service engine soon light is on...Will never bring my car back here again.charged $125 to look at a faulty I drive which took probably 2 minutes

Verified Customer
Chester, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
verified customerVerified Customer
10
Great Service
Been taking my car to BMUU for over four years now and I am always impressed with the service and how they break down what is wrong with the car to you before fixing it. Outstanding service always.

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