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CARSTAR Hammer Auto Rebuild

Average Score
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
-100
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Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

CARSTAR Hammer Auto Rebuild specializes in Auto Body and Collision Repair. We treat your car like our own and will take great care of your vehicle. CARSTAR Hammer Auto Rebuild specializes in Auto Body and Collision Repair. We treat your car like our own and will take great care of your vehicle.

Categories
Auto Body, Body Shop, Collision Repair
Contact
(206) 767-4929
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
1209 S Bailey St Seattle, WA 98108
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CARSTAR Hammer Auto Rebuild's Reviews
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2 Reviews)
Write a Review
Recent Reviews
SS
gravatar
Shamur S.
Seattle, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2022
0
Unprofessional and Neglectful
I took my car in for an estimate on April 11th and on that same day scheduled the repair appointment for my vehicle on May 23rd…it took me calling them a week later to finally get the estimate.

Fast forward to today, May 20th, the literal business day before my repair appointment. Adrienne, as he or she referred to themselves as, sends me a very long winded narrative on how they had a technician suddenly quit with no notice and now have to cancel all repair appointments that were scheduled for the 23rd (they actually were so proud to tell me when I went in for my estimate how they just hired on a new technician…guess he ran for the hills).

They then spent the next 2 hours and a half arguing with me in a drawn out text thread about how unprofessional they are to contact their customers at the last minute to inform them about something that important. Then decided to finally tell me to “take care” and have a better experience at another shop. If you like wasting months of your time and never getting your car fixed…come here!
EE
Erin E.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2015
verified customerVerified Customer
Category: Collision
Erin said she did not run into any problems with this business. The communication was clear and they updated frequently.
Recommended
DM
Donna M.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2015
verified customerVerified Customer
Category: Collision
Donna said she did not have any problems with this business and they were great to work with. The staff was incredibly friendly and they were very communicative.
Recommended
NS
gravatar
Neil S.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2014
Everything.
They always go above and beyond to do an amazing job and give amazing customer service.
I have used them 3 times.
Recommended
RT
Randy T.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2013
verified customerVerified Customer
Category: Collision
Randy said the vehicle was ready ahead of time. He said Phil, his estimator and the crew exceeded all of his expectations.
Recommended
AB
Alan B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2013
verified customerVerified Customer
Category: Collision
Alan said this business did a great job with the vehicle and the people there are very nice and accommodating.
Recommended
PL
Peggy L.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2013
verified customerVerified Customer
Category: Collision
Peggy said she likes the business because the repair was good, was completed on time, and at fair prices.
Recommended
EC
Ed C.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2013
verified customerVerified Customer
Category: Collision
Ed said his overall experience at this business was great. His business uses this business for repairs as well.
Recommended
DD
David D.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2013
verified customerVerified Customer
Category: Collision
Spoke with Amy. She said they were on time and they kept her informed on a weekly basis. She said they went out of their way to accommodate her husband's hectic schedule by cleaning the vehicle and staying open a little later so he was able to pick the vehicle up after work. She said the customer service is wonderful.
Recommended
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