Business Solutions
English Español
SureCritic / Auto Maintenance / Cary-Grove Automotive, Inc.
business image

Cary-Grove Automotive, Inc.

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(98 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 639-1150
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
60 Crystal St Cary, IL 60013
Get Directions
Cary-Grove Automotive, Inc.'s Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(98 Reviews)
Write a Review
Recent Reviews
KW
KRIS W.
Cary, IL
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Van repair
Cary-Grove Auto is the only place I take my van to be fixed! Lance is the absolute BEST at what he does. He explains everything that needs to be done before he does any repairs. He always does only what needs to be done and saves me money whenever he can. He always takes time to answer any questions that I have. He never makes me feel like he's rushing me off the phone but takes his time and explains the repairs in detail. I always recommend Cary-Grove Auto to anyone that needs work done.
HK
gravatar
HILLARY K.
Cary, IL
Toyota Tundra 2WD Truck
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Best Mechanic around!
Lance is the most upfront/honest mechanic I have ever been to. He knows what he is doing and gets the job done with 100% accuracy every time! A+
BL
BOB L.
Cary, IL
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Done right first time
Never had a problem with their work
JM
gravatar
JIM M.
Crystal Lake, IL
Nissan Maxima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great Work on my car.
I had a good list of items to take care of. The work was done timely and exactly as discussed.
EK
ERIC K.
Algonquin, IL
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
10
Awesome people
Lance and his crew are always great. The work, the communication and the friendliness.
Verified Customer
Cary, IL
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Oil change
I’ve been going here over two years for regular oil changes and other services. They do a great job, they’re accommodating with appointments, and I find the cost to be fair and reasonable. Lance always addresses my concerns. I won’t go anywhere else!
CK
CRAIG K.
Cary, IL
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Highly Competent Auto Repair Shop
Honesty and performance makes them a great shop!
DG
Denise G.
Fox River Grove, IL
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
Category: Service
Denise said they're honest and they do what they say they're going to do. They fix it and it stays fixed. They have good customer service, along with expertise, and they're somebody she can trust. She's dealt with them for 15 years and she has recommended them many times. She added that she recommended them to a neighbor and he went there and was thrilled with them, he was very impressed.
Recommended
NB
gravatar
NANCY B.
Cary, IL
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Great!
Great service, very fast and so friendly and helpful!!!’n
GA
GREG A.
Mchenry, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Auto work
As always, a trusted mechanic does a fine job
KW
KRIS W.
Cary, IL
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Alternator repair
Cary-Grove Auto is THE BEST!! Lance always takes the time to explain the repairs in detail. He is very fair priced and doesn't fix anything that doesn't need fixing. He does the repairs in a timely manner and always answers any questions I may have. I highly recommend Cary-Grove Auto for all your car repairs!
BC
gravatar
BRETT C.
Cary, IL
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great service and cost
Great communication and fast turnaround for very reasonable rates.
BK
BRIAN K.
Mchenry, IL
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Great experience
Always a pleasant experience. Fast service.
JW
JIM W.
Cary, IL
Subaru Forester (Natl)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
A Thorough and Honest Auto Repair Shop
If you’re looking for an honest auto repair shop, this is it! The owner is as honest and down to earth as you’d want. I have used this shop for years and know that the owner is knowledgeable, very capable, and friendly. His prices are quite reasonable. Every job I’ve brought to him was done quickly and professionally. I have only words of praise for Lance and his crew.
AB
ANNE B.
Cary, IL
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Owner
They are always good at the work I have done and also trustworthy and friendly.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.