Business Solutions
English Español
SureCritic / Clarks Auto Service
business image

Clarks Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(830) 625-1172
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2951 S IH 35 New Braunfels, TX 78130-7027
Get Directions
Clarks Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(852 Reviews)
Write a Review
Recent Reviews
RF
gravatar
RANDY F.
Canyon Lake, TX
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
8
Great service
This shop offers great service and timely appointments. They stay true to their estimate quotes. The atmosphere is friendly and charges are fair.
NB
gravatar
NEIL B.
New Braunfels, TX
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Mercedes
We had a problem with the back seat. Kenny and his crew figured out the problem and were able to rectify the problem Quick turn around and inexpensive repair Thank you again Clarks
GC
gravatar
GLORIA/HENERY C.
New Braunfels, TX
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Perfect customer service.
Service was quick and excellent
BV
Billy V.
New Braunfels, TX
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Billy said they were good.
Recommended
RJ
Rene J.
New Braunfels, TX
Mitsubishi Outlander Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Rene said pretty quick, got the part in. Communication and price was great.
Recommended
TS
Troy S.
Texas
Mercedes-Benz GLK-Class
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Troy said they were certified to work on his vehicle.
Recommended
RH
Reyes H.
New Braunfels, TX
Ford Escape
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Reyes said good communication, they stated he had an oil issue, which was false, and he will never do business with them again.
Not Recommended
RB
Robert B.
New Braunfels, TX
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Robert said they fixed everything and explained everything. They always checked with him before anything was done.
Recommended
CS
gravatar
CLAYTON S.
New Braunfels, TX
Jaguar XJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Quick, reliable and honest
Kenny is just a great guy with whom to deal. They always get my car in fast, deal with the warranty folks and ensure my car is done right and as quickly as possible. They’ve earned my repeat business.
SD
gravatar
SHARON D.
New Braunfels, TX
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
Repeat Customer!
Clark's is accommodating, thorough, and friendly at a very affordable price compared to a dealership.
DM
gravatar
DOUG M.
Ford F-150
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/08/2025
verified customerVerified Customer
0
6 K for a 3 K engine
The quote for my replacement engine from Jasper was $3679 shipped to 78130, your quote was double the price for the same engine from Jasper ?
I followed up with a phone call to be sure we were talking about the same engines ?
Confirmed we were ?
So after waiting a week or so for some one to call me back, then having to go to the shop in person to get a quote, not so good service , crazy high price , these are the reason I will look for another service provider
DT
Diana T.
New Braunfels, TX
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Diana said her experience was wonderful, they did a great job, and everyone was very nice and helpful.
Recommended
NB
gravatar
NEIL B.
New Braunfels, TX
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Mercedes
Great service very personal Reasonable cost for the work done
AB
Angie B.
New Braunfels, TX
Honda Accord Crosstour
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
Category: Service
Angie said they are fast and transparent.
Recommended
PP
Pat P.
New Braunfels, TX
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Pat said she always takes her vehicle there. They do a good job. Kenny is a sweetheart and so is the owner. They are competent, know what the problem is, and fix it right away.
Recommended
Displaying Review 1 - 15 of 852 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.