Business Solutions
English Español
SureCritic / Auto Maintenance / Clovis Auto Shop
business image

Clovis Auto Shop

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,029 Reviews)
100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
91%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
1.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

Clovis Auto Shop has provided quality smog and auto repair services in Clovis, CA since 2003.

Our goal is to make your visit as pleasant as possible. From a comfortable waiting room to reasonable rates to friendly customer service, we go above and beyond to ensure your complete satisfaction. Clovis Auto Shop has provided quality smog and auto repair services in Clovis, CA since 2003.

Our goal is to make your visit as pleasant as possible. From a comfortable waiting room to reasonable rates to friendly customer service, we go above and beyond to ensure your complete satisfaction.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(559) 323-4141
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
210 Clovis Ave Clovis, CA 93612
Get Directions
Clovis Auto Shop's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,029 Reviews)
Write a Review
Recent Reviews
JD
gravatar
JAMIE D.
Clovis, CA
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2024
verified customerVerified Customer
10
Smog check
I’ve never been to Clovis auto shop. They greeted me when we walked in very friendly good price on smog and very quickly done.
HC
gravatar
HALEY C.
Clovis, CA
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2024
verified customerVerified Customer
10
Great service!
I was in and out quick! Great customer service! Very efficient!
TG
gravatar
TONY G.
Clovis, CA
Chevrolet Camaro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2024
verified customerVerified Customer
10
Service
Oil change and safety inspection was quick and thorough . Highly satisfied
CG
gravatar
CAROL G.
Tollhouse, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2024
verified customerVerified Customer
10
Great service
I walked in to check on getting a smog inspection done and Daniel said he could have it done right then. Made my day.
Everyone was friendly and answered all my questions. I will be a return customer. Plan on having my next service done there.
I was impressed with the waiting area as well. Comfortable chairs and everything very clean
Verified Customer
Clovis, CA
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2024
verified customerVerified Customer
9
Smog check
Great Service....organized.....efficient and speedy
DA
gravatar
DAVID A.
Clovis, CA
Ford Thunderbird
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
verified customerVerified Customer
THE BEST!!!!
They treat You as Family.......OR BETTER!!!!!
Recommended
SG
gravatar
SHAWN G.
Clovis, CA
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2016
verified customerVerified Customer
Smog Check
Great place! Fast, thorough, good prices..
Recommended
BL
gravatar
BOB L.
Clovis, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
verified customerVerified Customer
Smog Check
Always a good experience. I dropped it of early and it was ready before I needed it.
Recommended
MP
gravatar
MARRISA P.
Clovis, CA
Infiniti M35
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2016
verified customerVerified Customer
Great Honest work
You guys provide great service
Recommended
RD
gravatar
RAUL D.
Hanford, CA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2016
verified customerVerified Customer
very helpful
Was able to drop vehicle off without hesitation. Assistant manager Chris Brewer very helpful explaining all that was to be done.
Recommended
Customer Service from Clovis Auto Shop responded on 06/22/2016 09:25 AM

Thank you Raul for taking the time to rate our service. We appreciate you and your business!

LB
gravatar
LIZA B.
Fresno, CA
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2016
verified customerVerified Customer
Chevy Avalanche Maintenance
Just want to say how happy I am with all of the service i have received since I have been bringing my truck to Clovis Auto Shop. My truck has never seen anyone else except the dealership where i bought my truck. I decided to try Clovis Auto Shop after I was overcharged by the dealership about 3 years ago. The service I receive is EXCELLENT and fair proced. They always accomodate my schedule with work and have my car maintained as quickly as possible. I recommend this place to EVERYONE.
Recommended
Customer Service from Clovis Auto Shop responded on 06/22/2016 09:24 AM

Thank you Liza for trusting us with your auto care needs. We thank you for your business and look forward to a long lasting relationship with you...and your truck! :) 

DB
gravatar
D B.
Clovis, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2016
Not trustworthy
Absolutely horrible! The worst shop I've ever been to! Never ever take your car to this place. They told me they would warranty a repair that they did 5 months ago, only to change their mind after I dropped it off with them to diagnose! I was told if the previous repair was in fact the current problem, then it would be warranted. I get a call later saying "we have decided not to warranty the part, even though we told you previously that we would". The reason I was given was "because it's not amicable for the business, we have to be profitable". They clearly have no integrity, as what was previously communicated to me was completely thrown out the window. I was expecting to pay a $119 diagnosis, and if they found the same part that was replaced already to be defective, it would be a warranted item, and I would not have to pay for further repair, just the diagnosis. That's what I was told by the service writer chris. I get a phone call later stating "it is the same part that was previously replaced that is defective again, but we are not going to warranty the item, you will need to pay $575 to fix the problem again". I asked "what about the warranty that chris told me this item was covered under, he said it would be fixed without further charge if the same item was defective". To which the service manager Vincent said "what chris told you is out the window, you don't have anything in writing stating we would fix it if it were the same item, so we are going to have to charge you." That pretty much sums it up right there, I was told if I wanted to pick up the car I would have to pay $500, and if I wasn't happy, I should file a complaint. Well I am, and I will win this one. What kind of business thinks that kind of questionable business practices are ok? Why would someone not honor what was already promised? In my opinion, a man is not a man at all if he does not stand behind his word, maybe I'm wrong but that's how I was raised. Based on how they don't honor their promises, and seem to think it's perfectly fine, I can only imagine what other types of questionable business practices they engage in. I'm sure this is only the tip of the iceberg. Based on this situation, it's absolutely clear that this place can not be trusted, I just hope no one else gets burned like I did. I have already started a complaint with the bureau of automotive repair, and plan to get my money back. DO NOT TAKE YOUR CAR TO THIS SHOP!!!! I'll be surprised if they are still in business in 6 months. I would give it zero stars if I could.
Not Recommended
EA
gravatar
ELIZABETH A.
Clovis, CA
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016
verified customerVerified Customer
Great service
Chris provided great customer service. He kept me informed of all the maintenance going on and what the status was. Very, very helpful and he showed that he really values the customer that walks through the door.
Recommended
Customer Service from Clovis Auto Shop responded on 06/22/2016 09:21 AM

Thank you Elizabeth for the kind review. We appreciate you and your business!

JM
gravatar
JAMES M M.
Clovis, CA
GMC Sierra 2500 HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2016
verified customerVerified Customer
Smog made easy
Fast, friendly, clean, what else do you need?
Recommended
Customer Service from Clovis Auto Shop responded on 06/22/2016 09:20 AM

Thank you James, we appreciate your business!

MP
gravatar
MICHEAL P.
Fresno, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2016
verified customerVerified Customer
Smog check
Fast, friendly and thorough. Reasonably priced.
Recommended
Customer Service from Clovis Auto Shop responded on 06/22/2016 09:19 AM

Thank you Micheal!

Businesses Near You
CJ Classic Auto And Stereo
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
OVERDRIVE Auto And Fleet Repair
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Johnson's Auto Repair
95
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(843 Reviews)
Economy Auto Care Center
96
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(246 Reviews)
A And A Auto Repair
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(19 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.