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Community Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)
-100
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Score Details

5 stars
92%
4 stars
3%
3 stars
1%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores™
5.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Community Car Care, Inc. is conveniently located in Alexandria, KY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Community Car Care, Inc. is conveniently located in Alexandria, KY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Auto Maintenance, Firestone Repair Shop
Contact
(859) 635-1788
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1047 Perkins Dr Alexandria, KY 41001-9057
Get Directions
Community Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(327 Reviews)
Write a Review
Recent Reviews
MB
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mike B.
Alexandria, KY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/22/2021
0
loyal to long time customers
wanted oil change going on vacation. New owner says 2 weeks wait. He advised go somewhere else. I stated OK.
RB
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Rickey B.
Alexandria, KY
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/06/2021
Community car care is a car care scammer!!!
I asked community car care to fix my fiance's 2016 volkswagen jetta caliper. Just the one.
Everything else was perfectly fine. They told her she needed a break line new rotor new pads. The car had less than 100,000. Nearly new breaks rotor was still like new. Not a thing wrong with break line. Charged her$662 bucks. I could have gotten all that at Auto zone for less than$250. This place preys on women and young people that know no better. This wad one break the rear drivers side. And they raped the shit out of her. That's not community care in my book. Never again or my friends bring a vehicle to this shit show
Not Recommended
SW
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Shawn W.
California, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
professional , detail, trustworthy
Small business that goes above and beyond. Went in to get tires put on and they polished my rims for no charge. Very professional company and well recommended. Great team work ethic. Chris is very polite and very professional.
Recommended
MC
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Mario C.
Alexandria, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2019
Friendliness and impeccable customer service
Very fortunate to find ccc..met Jim@ home depot.
Been happy ever since
Recommended
JM
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JIM M.
Butler, KY
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2016
verified customerVerified Customer
CCC is a First Class Facility
CCC is very concerned cause they always are very thorough when we bring our vehicle in for service. They check several things and let you know if something is getting suspicious so you know to keep an eye on these issues. Very awesome personnel.
Recommended
NB
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Nick B.
Alexandria, KY
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
verified customerVerified Customer
Survey
Honest and let you know if something you need services on can possibly wait or not
Recommended
TW
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TAMMY W.
California, KY
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2016
verified customerVerified Customer
Good customer service
Excellent. They always do a good job and you can count on them to stand behind their work.
Recommended
KR
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Ken R.
Alexandria, KY
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2016
verified customerVerified Customer
Big job fast turnaround.
Significant issue on vehicle that Scott and his handled effectively with prompt completion. Work completed within cost estimate. Highly recommend the CCC team!
Recommended
SP
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Sandy P.
Newport, KY
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2016
verified customerVerified Customer
Sandi
Everyone is so nice and professional. I have had 4 autos serviced here and never had a problem with them. Great place.
Recommended
KR
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Ken R.
Alexandria, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Brakes for Breasts Plus Great Service!
I was proud to participate in CCC's Brakes for Breasts which they sponsor each October. This is a wonderful cause which Scott and his team provide tremendous support and significant donations.Just one more reason to go to CCC! As always, the service was outstanding. Scott has an outstanding team that are always professional, courteous and friendly. Highly recommend!
Recommended
DC
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DAVE C.
Alexandria, KY
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2016
verified customerVerified Customer
The work was completed in a timely manner. The price was as quoted with no surprises,
Every thing was fixed in one visit and I am completely satisfied and will be bringing my work there from now on. Thanks Dave Cline
Recommended
Scott F. from Community Car Care responded on 10/13/2016 08:35 AM

Thanks Dave! Our pleasure working on your 2004 F-150! Amazing to see the miles one can get from a well maintained vehicle! 177K and going strong! Love it!
Scott

RM
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Ron M.
Newport, KY
Ford Explorer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2016
verified customerVerified Customer
Very courteous and provide good service
Appreciate the service provided
Recommended
Scott F. from Community Car Care responded on 10/13/2016 08:28 AM

Thanks Ron. A pleasure as always. It's easy to care for such nice vehicles as yours. Scott

JS
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JANET S.
Cold Spring, KY
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
verified customerVerified Customer
Prompt service and friendly staff
When I call to make an appointment, I am greeted with a caring person. Staff are all friendly. I get prompt service and never have to wait longer than expected. I feel confident about the service there.
Recommended
KR
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Ken R.
Alexandria, KY
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2016
verified customerVerified Customer
Really thorough
Vehicle needed complete checkout with all fluid changes. Very thorough job and completed as scheduled. Can always trust the CCC team to come through.
Recommended
PR
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PAUL,ELAINE R.
California, KY
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2016
verified customerVerified Customer
Friendly people who call you by name and explain what they did to your car.
Very good business!
Recommended
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