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Complete Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(459 Reviews)
-100
Write a Review
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Score Details

5 stars
91%
4 stars
4%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
4.0
ReScore™ Average
-100
Net Promoter Score ®

Business Details

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(770) 505-7711
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
200 White Park Dr Dallas, GA 30132-5016
Get Directions
Complete Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(459 Reviews)
Write a Review
Recent Reviews
KS
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Kelsea S.
Dallas, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/28/2024
0
SHADY
Our car sat there for 2 weeks and for any updates we had to call them, each time being told “we still don’t know, we’re going to drive it” and then the guy working on it was apparently out with the flu for a week and instead of being communicated with it sat there

Finally decide to pick it up since they weren’t giving us updates and of course then they say “oh it’s the sensor and it will be almost $1000 to fix” after being told when they tried to drive it that they saw no problems.

When we decline and pick it up they refused to give us the key and charged us $160 for a diagnostic they never told us was being serviced and they charges us DOUBLE the cost of the diagnostic because they can. Again, our car sat there and any updates was they would drive it some, that’s it. Do not bring your vehicle here. If you read a few other reviews here you’ll also see why
BA
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Ben A.
Dallas, GA
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
verified customerVerified Customer
General check-ups
Thanks Complete Automotive, you guys were able to check up on the overall health of the vehicle prior to and after summer road trips and keep us running without any breakdowns on the road.
Recommended
DP
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Dwight P.
Powder Springs, GA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2021
verified customerVerified Customer
Keep Your Cool
Great work by Dale and Travis to get my air conditioning working again. Greatly appreciated in the hot summer weather.
Recommended
CR
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Cherece R.
Dallas, GA
INFINITI G20
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
verified customerVerified Customer
trustworthy
I have used complete automotive for years now and always trust them to good job at a fair price. I also appreciate that Travis takes the time to explain the work being done or that needs to be done.
Recommended
AB
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Andrew B.
Rockmart, GA
Chevrolet Silverado SS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2021
verified customerVerified Customer
This place is great because of the professional and awesome service they provide.
Their attitude towards your Customers is Excellent. They will get the job done right and done right. Overall the best shop I have been too. And continue to go too.
Recommended
NH
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Neil H.
Douglasville, GA
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2021
verified customerVerified Customer
Volvo brake repair
Checked around for a Volvo repair shop and was directed to Dales establishment. Great service , resonance rates and ready for pickup when promised.
Recommended
VB
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Victoria B.
Dallas, GA
Saturn Sky
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2021
verified customerVerified Customer
Always pleased with the service received
What you can expect from Complete Automotive: honesty, integrity, good communication, fair pricing, quality workmanship. They maintain all three of our vehicles. Wish they worked on motorcycles and RVs too! ??
Recommended
DD
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Dr. Phil D.
Dallas, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2021
What I was seeking
I just discovered Complete automotive. I have also had work done at the dealership, but my car (Kia Soul) is now out of warranty and the dealers told me it would be late in July before they could "squeeze me in." Complete Auto has good references so I decided to give them a try. They are very close to my home.
They diagnosed the issue quickly and completed the needed repair in less than two days. The repair costs were fair. I had a call from the mechanic who took the time to explain to issues to me. I am very satisfied with this company. I have three cars off warranty and will continue to use this shop's services rather than the dealerships, which are more difficult and expensive.
Recommended
PB
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Poley B.
Dallas, GA
Geo Tracker
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Best mechanic around
Been having my vehicles serviced here for lots of years always fair and does a wonderful service job
Recommend him to any needing help with their vehicle
Recommended
MM
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Michael M.
Dallas, GA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2021
verified customerVerified Customer
Fast and friendly.
Very professional with a hint of family friendliness. Didnt try a take me for everything, like the place i went to b4. They listened to me about my problem and took care of it. They also asked to keep my truck an extra day just to make sure they fixed the problem. They have my business from now on.
Recommended
MK
Marisa K.
Dallas, GA
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
verified customerVerified Customer
Category: Service
Marisa said the staff was pretty quick in fixing her vehicle and it was a good service.
Recommended
DP
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Dwight P.
Powder Springs, GA
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2021
verified customerVerified Customer
Timely, Professional Service
Great service. Normal maintenance oil change. Highly recommend their oil treatment additive MOA. Engine runs super great for high mileage and previous noisy engine.
Recommended
KW
Kendall W.
Hiram, GA
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2021
verified customerVerified Customer
Good to do business with.
As always good to do business with. Fixed my truck in a timely manner.
Recommended
JJ
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Jeanette J.
Dallas, GA
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2021
verified customerVerified Customer
Complete Auto is pleasant, timely and dependable.
The people there are pleasant, honest, experienced, and knowledgeable. I can depend on expert work, good communication, and reasonable prices. I have depended on Complete Auto for over fifteen years and highly recommend them at every opportunity.
Recommended
MW
Michelle W.
Dallas, GA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
verified customerVerified Customer
Tune up
I got a tune up today the staff was friendly and helpful. They showed me the issues that needed to be addressed and gave me the cost before starting the work. Excellent service and work.
Recommended
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