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D & R Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,015 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
4.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Santee, CA, you’ve found us. Here at D & R Automotive, we work hard to earn your trust and loyalty. We know how important it is to find a Santee car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined
If you’re looking for auto repair in Santee, CA, you’ve found us. Here at D & R Automotive, we work hard to earn your trust and loyalty. We know how important it is to find a Santee car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Santee, we are totally confident that D & R Automotive is the best option in town!
...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(619) 449-1224

Business Hours

Mon
closed
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
10517 Prospect Ave Santee, CA 92071-4530
D & R Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,015 Reviews)

DD
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Dennis D.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
4Runner Issues…. resolved^
Had issues with my 2001 4Runner. They were able to troubleshoot & resolve all issues to get my car back in the road. More importantly, they did not upsell or overcharge for random needless items. On top of that they have SMOG services too. One stop shop! Thank you again for your prompt service, honest & quality work. Quick shout out to Mike at the front desk; great customer service.
THE D AND R A. from D & R Automotive responded on 03/31/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It sounds like your 4Runner is back on the road and ready for adventure, which is music to our ears. We're especially glad you felt we didn’t pull any fast ones with upselling – no one wants to pay for a sunroof in a 2001 model anyway. And a big shout out to Mike for making sure your experience was smooth! It's great to know you found our SMOG services handy. If you ever need us again, we’ll be here, ready to tackle any automotive mysteries that come our way. Safe travels!


RR
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Richard R.
Santee, CA
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2025
verified customerVerified Customer
10
Work done in a timely manner.
Great service, friendly staff and professional support 👏
THE D AND R A. from D & R Automotive responded on 03/12/2025 09:32 AM

We're delighted to hear about your positive experience! It seems our team managed to keep both the motors and the smiles running smoothly. If there's anything else we can help you with in the future, just give us a holler!


MG
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Marlene G.
Santee, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2025
verified customerVerified Customer
8
D & R visit
Always very prompt service.
Overall, pleasant experience.
THE D AND R A. from D & R Automotive responded on 02/24/2025 09:31 AM

We're glad to hear that you had a pleasant experience with our prompt service! It's all about making sure our customers aren't left waiting, because who has time for that? If there's anything we can do to bump that star count up next time, we’re all ears. Your feedback is greatly appreciated!


RM
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Rafael M.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
D&R AUTOMOTIVE
Thank you for helping me out with my vehicle . Gladly recommend D&R AUTOMOTIVE . Very helpful personal great service . Definitely will go back
THE D AND R A. from D & R Automotive responded on 02/18/2025 09:33 AM

We're delighted to hear you had a great experience with us! Helping you out with your vehicle is what we’re here for, and it sounds like we hit the nail on the head. Your recommendation truly means a lot to us. We hope your vehicle stays as reliable as your enthusiasm!


Verified Customer
Descanso, CA
Toyota Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
9
Good service
Mike is helpful and trustworthy.
THE D AND R A. from D & R Automotive responded on 02/12/2025 09:31 AM

We're glad to hear that you found Mike helpful and trustworthy! He has a knack for turning car troubles into minor inconveniences. If only he could do the same for those pesky oil changes at home! Your support means a lot to us.


SS
Sayed S.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Professional
This was my first time with them. I really liked the service. Thy fixed my car.
THE D AND R A. from D & R Automotive responded on 02/11/2025 09:31 AM

We're glad to hear that your first visit went smoothly and that we were able to work our magic on your car! We always strive to make the experience as pleasant as possible, and it seems like we hit the mark this time. If your car could talk, it would probably be sending us a thank you card too! Looking forward to helping you out again whenever you need.


Verified Customer
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Routine oil change/maintenance check
Great service! They keep me informed of upcoming routine maintenance issues and I appreciate this. I can schedule the appt when it will work with my budget.
THE D AND R A. from D & R Automotive responded on 02/03/2025 09:31 AM

We're glad to hear you’re enjoying the service! Keeping you informed about maintenance is our way of ensuring your vehicle remains in top shape without sneaking up on your budget like a surprise guest at a party. If there’s anything else we can do to make your experience even better, don’t hesitate to let us know. Safe driving!


NR
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Norb R.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Tune up.
Test drove the truck from home to the safari park and back. All hesitation and sputtering has been correct. Thanks for a job well done
THE D AND R A. from D & R Automotive responded on 01/31/2025 09:32 AM

We’re glad to hear that the truck is running smoothly on your safari adventures! A vehicle that drives well is like a trusty steed—minus the hay, of course. Thanks for choosing us for your automotive needs. Happy travels, and may your next journey be just as smooth!


RD
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Roxane D.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Fast and Efft
In and out in an hour. They found an issue the dealer did not find.
Highly recommend
THE D AND R A. from D & R Automotive responded on 01/06/2025 09:31 AM

We appreciate you taking the time to share your experience. Getting in and out in an hour while uncovering hidden issues sounds like a job well done on our end. We always aim to keep our customers in the loop and on the road. Thanks for the recommendation; we're glad to know you had a great visit!


Verified Customer
Lakeside, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2024
verified customerVerified Customer
10
Great work
Honest, professional and always doing a great job. Great prices too!
THE D AND R A. from D & R Automotive responded on 12/30/2024 09:31 AM

We truly appreciate your feedback! It's great to hear that you find our team honest and professional – we always aim to keep our prices competitive while delivering quality service. If you ever have any questions or need assistance, don’t hesitate to reach out. Happy driving!


JS
Julie S.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
Amazong as Always
Ever since I found D&R Auto a few years back, I will never ever go anyplace else again. They are honest and trustworthy. They are quick and efficient. I took my car in with a couple of concerns because they didn't find anything they told me they didn't find anything and so they didn't charge me for that part. I tell everyone I can about these guys because if you want to take your car in and know that it's going to be treated right and that you're going to be treated right and fairly, this is the place to do it.
THE D AND R A. from D & R Automotive responded on 12/24/2024 09:31 AM

It’s fantastic to hear how D&R Automotive has become your go-to spot! We like to think of ourselves as the trusty sidekick for your car—always honest, reliable, and possibly the best listener your vehicle will ever have. We're all about making sure your ride is treated right, and we’re glad that our team could address your concerns without any unnecessary charges. Your recommendation means the world to us, and we appreciate you spreading the word. Here's to many more miles ahead!


AC
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Allen C.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2024
verified customerVerified Customer
10
Great as always
Mike and the crew are great as always. That’s why I don’t go anywhere else.
THE D AND R A. from D & R Automotive responded on 12/17/2024 09:33 AM

We appreciate your loyal support! It sounds like Mike and the crew have become quite the automotive superheroes for you. We’re glad you feel at home with us; after all, where else can you get stellar service and a good chat about cars? Looking forward to keeping your ride in top shape!


CS
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Chad S.
El Cajon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Toyota breaks
Honest and great people to deal with.
THE D AND R A. from D & R Automotive responded on 12/12/2024 09:32 AM

It's fantastic to hear that you found our team to be honest and easy to work with. We like to think of ourselves as the "good guys" in the automotive world, trying to steer clear of any shady practices. Your support means the world to us, and we're here whenever you need a hand with your vehicle. Happy driving!


SD
Seth D.
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2024
verified customerVerified Customer
10
Like I said,
This is truly a wonderful bunch of guys. This week I was diagnosed with stage 2 cancer, had to replace a windshield and had to do quite a few things to our other car and as always they diagnosed the car got it fixed for us and by the grace of God it's back on the road. I don't trust too many people but the owners and their staff are more like family and they like to take care of their family, meaning you and me! I will always look to them for my automotive Care. Merry Christmas and Happy Holidays everyone, and may you always be Blessed.
THE D AND R A. from D & R Automotive responded on 12/12/2024 09:32 AM

We deeply appreciate your heartfelt review and want to extend our best wishes during this challenging time. It means a lot to us that you see our team as family—after all, we like to think of our customers as part of our quirky automotive family too! We're glad to hear we could help get your vehicle back on the road, and we're always here to take care of any automotive issues that come your way. Wishing you a wonderful Christmas and a holiday season filled with peace and blessings!


Verified Customer
Santee, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2024
verified customerVerified Customer
10
Service
Excellent customer service and dependable honest mechanics.
THE D AND R A. from D & R Automotive responded on 11/26/2024 09:31 AM

We're glad to hear that our customer service and mechanics made a positive impression on you! It’s always our aim to keep things friendly and honest. After all, we prefer working on cars rather than jumping through hoops. If you ever need anything else, just give us a shout!

Service Coupons and Posts

We're revved up to hear you enjoyed our great service and friendly staff! 🚗✨ At D & R Automotive, we're always here to keep you cruising smoothly. Thanks for the kind words! #CustomerAppreciation #AutoServiceJoy
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🚗 Thank you for the kind words! We're thrilled to hear our team helped you out! Your recommendation means the world to us. We'll be ready for your next visit—after all, cars deserve a little love too! ❤️🔧 #DRAutomotive #CustomerAppreciation
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Thanks for your awesome 5-star review! 🌟 We're thrilled to hear you loved our service and that your car is all fixed up. Remember, we’re here for any future car shenanigans! 🚗💨 #DRAutomotive #HappyCustomers
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We love hearing about successful adventures! 🚗💨 Glad we could help your truck get from home to the safari park without a hitch! 🦁 Thank you for trusting us with your ride! #DRAutomotive #SmoothSailing
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?? Quick service and expert eyes! We're thrilled to have caught what others missed. Thank you for the recommendation! Your ride deserves the best care—just like you! ?✨ #DRAutomotive #CustomerCare
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We’re thrilled to be your go-to spot for auto care! ?✨ Honesty and efficiency are our middle names (well, maybe not literally). We appreciate your trust and support—tell your friends to join the D & R family! #AutoCare #TrustDandR
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We're blushing! ? Thank you for the kind words. Here at D & R Automotive, we believe honesty is the best policy—especially when it comes to your car. ?? Keep those wheels turning, and we hope to see you again soon! #CustomerLove #HonestMechanics
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?✨ We're thrilled to hear about your experience with us! Keeping those classic rides cool and comfy is our mission. Thanks for trusting D & R Automotive—where honesty & communication come standard! ?️❤️ #DRAutomotive #HonestMechanics
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33 years and counting! ?? We're thrilled to be your go-to garage and appreciate all the neighborly love! Thanks for keeping us in your engine’s top gear! Here’s to more miles together! #DRAutomotive #CustomerForLife
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? Thank you for the awesome review! We're thrilled you appreciate our ASE-certified team and the front desk’s expert guidance. It’s our pleasure to keep your car in top shape—just don’t forget to buckle up! ? #AutoCare #DRAutomotive
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We're revved up to hear such kind words! ?✨ Honesty and reliability are our fuel! Thank you for trusting us with your ride. We promise to keep your wheels turning smoothly! #DRAutomotive #CustomerAppreciation
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Wow! "Porfect" is just about perfect! ? Thanks for the love, we strive to keep every ride running smoothly. If your car could talk, it would definitely say, “I’d recommend D & R Automotive!” ?? #AutoCare #FiveStarService
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?✨ Thank you for the kind words! We're thrilled to hear that Mike keeps your car running smoothly and your spirits high! Remember, a happy car leads to a happy driver! ?? #DRAutomotive #CarCareExperts
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We're thrilled to hear you felt informed every step of the way! ?? Keeping you updated is our top priority—after all, no one likes surprise pit stops! Thanks for the praise! #DRAutomotive #CustomerCare
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Thank you for the stellar review! ? Honest and professional service is our jam, and we're thrilled you felt that. If we had a dollar for every recommendation... well, we’d have a lot of dollars! ?? #DRAutomotive #CustomerCare
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?✨ Thank you for your fantastic review! We're thrilled to keep your ride running smoothly for years—like a well-oiled machine! ?️ We're always here to keep the spark alive in your car! #AutoLove #DRAutomotive
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Thanks for trusting us with your truck over the years! ?️ We're glad we could keep it running smoothly—because no one likes a cranky vehicle. Here's to many more miles together! ?? #CustomerAppreciation #AutoExperts
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Thanks for the kind words! We're always here to keep your ride running smoothly ?? and your experience joyful. If you have any auto questions, we're just a pit stop away! #CustomerCare #DRAutomotive
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Thank you for being part of our family for 30 years! ? Your loyalty means the world to us. We're thrilled our diagnostics and repairs keep you cruising smoothly! ?? Here’s to many more years of keeping you on the road! #DRAutomotive #CustomerForLife
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Thanks for the awesome review! ?? We're thrilled to help keep old trucks running smoothly and making our customers feel great about it! Here’s to many more miles ahead together! ?️? #TrustDRAutomotive #FairPrices
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We're thrilled to hear that you were satisfied with the service on your F250 diesel! ?? Communication is key, and we’re always here to keep you in the loop. Thanks for trusting us with your ride! ?✨ #DRAutomotive #CustomerSatisfaction
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Thanks for the stellar review! ? At D & R Automotive, we believe in preventive care—just like a spa day for your car! ??‍♂️ Whether it's routine maintenance or potential problem spotting, we've got you covered. #MechanicsWhoCare #CarLove
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Thanks for the love, Marla! It's great to know we're keeping you rolling smoothly. ?? Let's keep that confidence level high! #CustomerSatisfaction #DandRAutomotive
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Thanks for the 5-star love, Mike! Mike's commitment to excellence keeps our engine running and our customers smiling ?? #TopNotchService #GratefulCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review! We're thrilled to hear that you appreciated our straight-up approach and hardworking team. We'll keep it up! ?? #CustomerService #HonestMechanics
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Thanks for the ⭐⭐⭐⭐⭐ review, David! We're thrilled to have met your expectations and that we could accommodate your schedule. We look forward to seeing you again soon! ?? #CustomerSatisfaction #AutoCare
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Thanks for the love, Kimberly! ? We’re thrilled to hear about your great experience with our AC service. Honesty is our policy! Can’t wait to see you again! #CustomerSatisfaction #HonestService
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Thanks for the 5-star love, Allen! ? We'll keep providing speedy service and top-notch staff for your future visits. ?? #HappyCustomers #DRAutomotive
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? Thank you for the 5-star review, Shannon! We're delighted to hear about your positive experience?. Our team is thrilled to receive your recommendation. #CustomerSatisfaction #ProfessionalService
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? Thanks for choosing us, Martin! We're glad we could fit you in - no appointment, no problem! Your support means the ? to us! #CustomerAppreciation #WeLoveOurCustomers
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Hey Hector, thanks for the awesome review! ? We're glad we could get your wheels back on the road in no time. We appreciate your support! #HappyCustomers #FiveStarService
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? We're thrilled to have helped out! Thanks for the kind words and for recommending us to your friends. We'll always go the extra mile for our customers! ?️? #HappyCustomers #AutoCare
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Hey there, Leo! ? We're thrilled to hear you had a great experience with us! Thanks for the awesome review and for choosing D & R Automotive. We'll make sure to pass your kind words along to Shane. #CustomerAppreciation #FiveStarReview
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Hey, Jerri! ? Thanks for the stellar review! We're thrilled to hear that you appreciated our thorough vehicle exam and service. Your trust means a lot to us! ?? #HappyCustomers #AutoCare
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⭐️⭐️⭐️⭐️⭐️ Thank you for your kind words! We're thrilled to hear that our prompt service and Saturday availability helped save the day. Your satisfaction is our top priority! ? #CustomerAppreciation #GreatService #SaturdaysInSantee
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Thanks for the kind words, Chris! ? We appreciate your trust in us and are glad you had a great experience. #DandRAutomotive #Santee #Honest #Professional
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Thanks for the kind words, Eric! ? We're so glad Mike and Shane were able to help get your car back up and running. We strive to provide the best service possible. #DandRAutomotive #Santee
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Thanks for the kind words, Robert! ? We're glad we could help you get to your doctor's appointments. We strive to provide honest, accurate, and professional work. #DandRAutomotive #Santee
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???#Santee #QuickService #CompetitivePricing
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Thanks Jerry! ? We're glad you're happy with the service you received at D & R Automotive. #Santee #CustomerSatisfaction #HappyCustomers
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Thanks for the kind words, George! ? We strive to provide honest and professional service in Santee. #DRAutomotive #Santee
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Thanks for the great review, Joan! ? We're glad you had a pleasant experience with us at D & R Automotive. #Santee #CustomerService #HappyCustomers
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Thanks for the kind words, Mary! ? We're so glad you had a great experience with us. We strive to provide honest, quality service and are happy to hear that you felt taken care of. #DandRAutomotive #Santee
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Thanks for the kind words, Marla! We're glad to keep your car running smoothly ? #Santee #HappyCustomer #DandRAutomotive
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Thanks for the great review, Bruce! ? We're so glad you had a positive experience with us. We strive to provide honest and reliable service. #DandRAutomotive #Santee
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??? Thanks for the great review! We're proud to serve Santee and beyond with top-notch service. #Santee #AutoService #CustomerSatisfaction ?
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Thanks for the great review! ? We're so glad you trust us with your vehicles. #DandRAutomotive #Santee
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Thanks for the awesome review, Robert! We're so glad you're happy with the work we do and appreciate you sending your friends our way. #DandRAutomotive #Santee
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Thanks for the great review, Terrence! We're so glad you keep coming back for our quality work. #DandRAutomotive #Santee
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