business image

Dallas Frame & Alignment

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(44 Reviews)
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average

Business Details

About

We specialize in wheel alignment,” front-end” and suspension work, and frame repair for all vehicles (foreign, domestic, classic, & race cars). Our 50 foot bays mean we can repair limos, RV’s, motor homes (any size), 5th wheels, semi's, lowered or raised, all modified and trailers (boat, horse etc.). We specialize in wheel alignment,” front-end” and suspension work, and frame repair for all vehicles (foreign, domestic, classic, & race cars). Our 50 foot bays mean we can repair limos, RV’s, motor homes (any size), 5th wheels, semi's, lowered or raised, all modified and trailers (boat, horse etc.).

Categories
Auto Repair, Heavy Truck Repair, RV Repair
Contact
(972) 241-2361

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2514 Fabens Rd Dallas, TX 75229
Dallas Frame & Alignment's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(44 Reviews)

DH
gravatar
Dave H.
Mansfield, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
This business is closed.
I just drove over to verify whether this shop was still open. I can verify that it has closed and is no longer in business.

What a shame! This was the best alignment shop in DFW! It will be missed.
Not Recommended

CH
gravatar
CHRIS H.
Argyle, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2017
verified customerVerified Customer
Installation of components to improve the ride of our motorhome
I am very happy with Dallas Frame and Alignment's work in our 2015 Winnebago View motorhome. The work was completed on a timely basis and done at the estimated repair cost. We are thrilled with the improved ride. David was very professional and kept me advised of the work performed.
Recommended

JM
gravatar
JOE M.
Dallas, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2017
verified customerVerified Customer
Pissed
I the shop install parts to the rear of my car and when they finished my car had a problem with the driveshaft bearings that it did not have before I had the work done. Now I have to go sonewhere else to fix this new problem.
Not Recommended
Ana A. from Dallas Frame & Alignment responded on 04/13/2017 09:18 AM

Mr. Montgomery, thank you for your thoughts and I regret you are not satisfied; however, the work we performed was exactly what your requested.  You asked us to install the parts you provided, which we did.  In fact, one of the parts, a transmission mount you provided, did not fit and we found you the right one, which we installed.  As you recall, the transmission mount was sheared in two, so when we installed the new mount, it made the worn drive shaft carrier bearing that much more obvious.  May I remind you that we informed you that the drive shaft carrier bearing needed to be replaced before you authorized us to install your parts.  We do not repair drive shafts so we referred you to one of the best shops in town.  If we could have repaired the drive shaft, we would have.  Either way, the drive shaft repair would have been an additional cost.    


EO
gravatar
EVERETT O.
Frisco, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2017
verified customerVerified Customer
Service
The team if friendly professional experts that answered all my questions and provided honest recommendations for service.
Recommended

MT
gravatar
MATT T.
Dallas, TX
Plymouth Grand Voyager
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
verified customerVerified Customer
Brought my second vehicle here - more great work!
After the excellent job Dallas Frame and Alignment did on my old Caprice, I decided to bring my Plymouth Voyager in - it needed a lot of front end work, and they took care of everything. The work far exceeded my expectations, was done in a timely fashion, and the price couldn't be beat. Honest service and mechanics make Dallas Frame and Alignment my go-to. I would absolutely recommend them to a friend.
Recommended

TP
gravatar
TREY P.
Dallas, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2017
verified customerVerified Customer
Solid Service
Highly recommend DF&A
Recommended

MK
gravatar
Mr./Ms. K.
Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2017
verified customerVerified Customer
great work
only alignment shop i will use
Recommended

JR
gravatar
jeff r.
Southlake, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2016
verified customerVerified Customer
Bronco Alignment
Did excellent work on time. They fixed a problem no one else could find.
Recommended

JS
gravatar
JON S.
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
verified customerVerified Customer
Graet job.
They take care in doing the job right.
Recommended

EB
gravatar
ERIC B.
Richardson, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
verified customerVerified Customer
Ball Joint replacement 2003 Jetta
I replaced the Lower control arm myself in my 2003 Jetta, while inspecting the Jetta I found the ball joint "loosey goosey" (or in laymen's terms worn out) so I assembled everything back together with the old ball joint in place, took it over to Dallas Frame and Alignment and they got the ball joint replaced, despite my partially rounding the top ball joint nut trying to get it off myself.
Recommended

RI
gravatar
RICK I.
Irving, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
verified customerVerified Customer
Repairs took longer than expected but overall happy with the result
I did a search for a local auto repair shop to fix the alignment on my Altima that had been lowered aftermarket. I saw Dallas Frame and Alignment online from a Google search and saw that they had very good reviews. My initial visit I had to come back the following week since they were too busy that day (make sure to call ahead before heading out to the repair shop since it's first come first serve). Well after going back a second time, I found out the alignment was not the only problem...you see the undercarriage had unknown damage when jumping a median to avoid hitting another car that needed fixing to get the alignment back to spec. The problem was the repair cost was going to be way more than I bargained for...new rack and pinion steering, a new subframe/crossmember, new control arms and tie rods on top of the alignment was gonna cost me over $2500. Well, I talked to David the manager and he was willing to work with me to reduce the cost on repairs which was great. He took off the replacement of the rack and pinion and tie rods and got me a used subframe with new control arms and re-alignment that brought the price down to around $1800. The car was in the shop longer than I expected too but I was able to get my insurance company to pay for part of the cost of repair and they got me a rental. Just a reminder they are closed on the weekends so if you leave your car there on a Friday and they can't get to it then it won't get looked at/repaired until Monday. I've had my car back for week now and the alignment is great and back to factory spec. Also, David said I could come back free of charge if the alignment needed some tweaking. It was worth it to wait for these guys and get the job done right.
Recommended

MK
gravatar
Mr./Ms. K.
Dallas, TX
Chevrolet Chevy Express
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2016
verified customerVerified Customer
great service
great service
Recommended

DH
gravatar
DANNY H.
Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2016
verified customerVerified Customer
Honest, hard working, caring
Honest, hard working, caring
Recommended

RT
gravatar
randell t.
Dallas, TX
Mercedes-Benz SL500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2016
verified customerVerified Customer
Inner tie rod replacement
Vince did a great job! Dave was super helpful! The car drives greet now and they were great about only fixing what was wrong.
Recommended

AH
gravatar
ANNIE H.
Lancaster, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2016
verified customerVerified Customer
They are very honest
I've been going here for 5 years and they ALWAYS have my car in tip top shape. Even if I have other problems, they are very helpful in letting me know in what area I should be concerned
Recommended

Displaying Review 1 - 15 of 44 in total
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,421 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(49 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(90 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(491 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(563 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.