DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance. DFW Mobile Mechanics, your trusted solution for on-site auto repair and maintenance.
Thank you for bringing this matter to our attention. At DFW Mobile Mechanics, we strive to maintain clear and transparent communication with our customers, and we regret any misunderstanding regarding the charges for the services provided.
To clarify, our diagnostic fee covers the initial fault diagnosis and clearing the fault, as discussed. Additional charges, such as the $200 for key recoding, reflect the specialized labor and tools required for that procedure. We apologize if this was not clearly communicated during our prior conversations, as that is never our intention.
We value your feedback and would welcome the opportunity to discuss this further to address your concerns and ensure we continue to improve our communication and service practices. Please feel free to contact us directly at (682) 208-2106 so we can work toward a resolution.
Thank you again for your feedback
We appreciate your trust in DFW Mobile Mechanics for your engine replacement and are pleased to know you had a positive experience. Your satisfaction is important to us.