Business Solutions
English Español
SureCritic / Auto Maintenance / Douglas Automotive Repair
business image

Douglas Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,243 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck. We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(630) 904-6300
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
10138 S Bode St Unit A Plainfield, IL 60585-8779
Get Directions
Douglas Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,243 Reviews)
Write a Review
Recent Reviews
SE
Steven E.
Naperville, IL
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Douglas Automotive Repair 2nd to None
Got a recommendation from a neighbor over 20 years ago. I was told for honest repair work at a fair price go to Douglas. We brought our Saturns, Fords, etc. after Manufacturer Warranties expired. No dealer can offer the service, honest repair, good advice, and care for their customers like Douglas Automotive Repair. Anytime I’ve been asked for a recommendation on a good shop, I respond I don’t know any good ones, but I do know one great one, D.A.R. in Plainfield, IL.
Caryn M. from Douglas Automotive Repair responded on 04/03/2025 07:02 AM

Thank you. We're happy you're pleased with our service. We have always treated people the way we want to be treated--with honesty and fairness. Thanks for sharing!

SP
Stephanie P.
Plainfield, IL
Nissan Pathfinder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great Service
This is the second mechanic that I have brought my car to and the issues were finally properly diagnosed and fixed. Great and fast service as well as reasonable pricing.
Caryn M. from Douglas Automotive Repair responded on 04/03/2025 07:04 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

DS
gravatar
Danny S.
Naperville, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great
I love this place.
Caryn M. from Douglas Automotive Repair responded on 04/02/2025 02:04 PM

We think you're great too!   Thanks for sharing we appreciate your business!  

JB
gravatar
John B.
Plainfield, IL
Lincoln Navigator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Quality service
The guys at Douglas always do a great job
Caryn M. from Douglas Automotive Repair responded on 04/02/2025 09:27 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

JS
Jake & Nicole S.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Amazing service
This place has tremendous customer service and fair pricing. I was treated so well the entire time from the initial call to picking up my car.

This is the best place in the area for a fair and reliable service.
Caryn M. from Douglas Automotive Repair responded on 04/02/2025 07:18 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

AS
gravatar
Adrienne S.
Subaru Impreza Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Fast, fair & friendly service
I have been coming here for years and though I've moved further away, I will still come here to have my car serviced. A quality car mechanic is worth keeping once you find them.
Caryn M. from Douglas Automotive Repair responded on 03/31/2025 08:18 AM

Thank you. We're happy you're pleased with our service and appreciate your trust in us. Thanks for sharing.

RD
gravatar
Reid & Kelly D.
Aurora, IL
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Great service
We have been coming here for several years and always appreciate the honesty and professionalism.
Caryn M. from Douglas Automotive Repair responded on 03/31/2025 08:19 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

WB
Wendy B.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Awesome service
I'm fairly new to Douglas Automative. Came here on a recommendation from a friend. Very fair pricing and don't try to add on. Will continue to be my go to place for servicing my car.
Caryn M. from Douglas Automotive Repair responded on 03/27/2025 11:45 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

Verified Customer
Naperville, IL
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service.
Been with them 3 years because of service
Caryn M. from Douglas Automotive Repair responded on 03/25/2025 10:13 AM

Thanks for sharing we appreciate your buisness!

RD
Ramon D.
Land Rover Range Rover Evoque
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Satisfied customer
The staff at Douglas Auto are very nice and I trust them with my car !!! They are all good people!!
Caryn M. from Douglas Automotive Repair responded on 03/24/2025 12:05 PM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

DL
gravatar
Denny & Cori L.
Aurora, IL
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
D.A.R. does a great job again for me.
Not only does D.A.R.do a great job fixing what you bring your car in for, but they watch for other items that may need to be replaced soon, that you may not even be aware of. Doug and his team have taken great care of our families cars for over 25 years. We appreciate knowing that Doug has always done a great job and are very confident you will be also.
Thanks again D.A.R. Team!!!
Caryn M. from Douglas Automotive Repair responded on 03/24/2025 08:39 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

Verified Customer
Audi A8
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Oil change
Friendly professional service-as always!
Caryn M. from Douglas Automotive Repair responded on 03/24/2025 08:40 AM

Thank you for sharing we appreciate your business!

DN
David N.
Aurora, IL
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great Service
Great place
Caryn M. from Douglas Automotive Repair responded on 03/21/2025 08:20 AM

Thank you for sharing we appreciate your business!

BN
Brandon N.
Buick LaCrosse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
9
AC Compressor Repair
The shop did a good job of finding the problem with my car. They conducted thorough testing and I appreciate their efforts. I will be back in the future.
Caryn M. from Douglas Automotive Repair responded on 03/17/2025 09:31 AM

Thank you. We're happy you're pleased with our service and appreciate your business. Treating people fairly and honestly is the way we've always conducted our business.  Thanks for sharing.

LD
Lori & Vince D.
Plainfield, IL
Honda Accord Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Fantastic service at Douglas!
I highly recommend Douglas Automative. We’ve been taking our 4 vehicles there for many years and always have been pleased with our services! There customer service and follow up is also fantastic.
Caryn M. from Douglas Automotive Repair responded on 03/17/2025 09:33 AM

Thank you. We're happy you're pleased with our service. We have always treated people the way we want to be treated--with honesty and fairness. Thanks for sharing!

Displaying Review 1 - 15 of 1243 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.