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Downtown Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,802 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are a Napa Auto Repair Shop in Hopkinton, RI. We are a Napa Auto Repair Shop in Hopkinton, RI.

Categories
Car Maintenance, Auto Repair, Oil Change
Contact
(401) 491-9200

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:30 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1100 Main St Hope Valley, RI 02832

Affiliations

ASE
NAPA
Downtown Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,802 Reviews)

Verified Customer
Wyoming, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great service and very friendly
Honest and fair priced and very friendly and pleasant to do business with.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Quick efficient service.
Timely and efficient.

RS
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ROSS S.
Richmond, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Multiple issues and timely solutions
Problems may develop unexpectedly but solutions are routinely handled with quick courteous action.

AV
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ALAN V.
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Full brake pad and rotor replacement for our 2019 Mazda CX-5.
At 55k miles, it was time for new brakes. Dropped the car off at 8 and it was ready at 4:30. The cost came in right on the provided estimate and everything works as it should. Very happy with the job!

JC
JEAN C.
Ashaway, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Inspection
Took my car in for an inspection .
No problems and the job was completed on time .

MD
MARY D.
Hopkinton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Knowledgeable and Friendly staff.
Problem always taken care of correctly in a timely manner.

SL
STANLEY L.
Westerly, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Customer
Fair and honest

Verified Customer
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Good work at a good price
They did some brake and suspension work on my truck. They got it done quickly and at a good price.

AG
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AARON G.
Charlestown, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
New engine
Had car yrs old and I blew the engine. kevin put in an another used engi he and it is working terrific. I highly recommend downtown Auto as the are knowledgeable and honest

Verified Customer
Hope Valley, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent service
Have been going to Downtown Auto for 5 years. They provide excellent service at reasonable price.

BP
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BOB P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Saturn
Excellent work and great communication

KW
KENNETH W.
Hopkinton, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
0
Great people, great service!
I have never had a poor visit. My family vehicles have been serviced there on many occasions as well!

Verified Customer
Hope, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Oil change
Service was prompt.

Verified Customer
West Kingston, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Very Nice
I had my car in there and they were very responsive and nice. I’ve also heard from friends in town they have great experiences with Downtown Auto-they were highly recommended.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
RI Vehicle Inspection
Set up an appointment, they called to confirm the day before, was on time, they got me in and out in no time, great experience, very friendly atmosphere, would recommend to anyone to go there for auto inspections and repairs!
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