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Dressel's Service Station

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,057 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers. Serving the Massachusetts Pioneer Valley with quality automotive repair since the early 1930's, and currently owned & operated by the Merrill Family since 1962, Dressel's Service Station is a reputable, trustworthy business that has grown by word-of-mouth from thousands of satisfied customers.

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(413) 467-9411
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 4:00 PM
Tue
7:00 AM - 4:00 PM
Wed
7:00 AM - 4:00 PM
Thu
7:00 AM - 4:00 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
161 W State St Granby, MA 01033-9611
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Dressel's Service Station's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,057 Reviews)
Write a Review
Recent Reviews
PJ
PAM J.
Granby, MA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Good service
I was having trouble with my battery and I had to leave it charged for s few hours, AAA told me I had to go to a service station and Dressels is one of the recommend stations. They took me right away. Very pleasant to work with. I would recommend them.
Verified Customer
Three Rivers, MA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Fast friendly service!
I received fast service and was not pressured to do extra things to my vehicle. Love the friendly staff and the comfort of their clean and functional waiting area was a great bonus!
GG
GARY G.
Granby, MA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Thank you for fast action
Always great service from local family owned business. Deanna is great
FD
FRED D.
Belchertown, MA
Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2025
verified customerVerified Customer
8
Valued loyal customer
Have used Dressels for years.
Today was oil and filter change.
Was surprised at check out that the tech who worked on my car said my serpentine belt was dry and could be replaced.
It just had a new on put on in Oct 24. That was a concern but was quickly dismissed at payment.?
JW
JOEL W.
Granby, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Efficient and excellent Service with a smile.
I needed an alignment done quickly for travel and they got it completed asap.
Verified Customer
Granby, MA
Buick Park Avenue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Buick park Ave.
Thank you to the Dressel team for getting my husband car fixed so quickly. We had a problem with our Buick and couldn't drive it. The mechanic's diagnosed the problem the day we dropped it off and the next morning it was fixed. Thank you so much. Great mechanics.
JM
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John M.
Granby, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
On time
Made an appt for brake check.
They were on time and accurate on time it would take.
Go again anytime
JM
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JOHN M.
Granby, MA
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
As promised
Came in for appt on brake check.
Finished on time as scheduled.
EJ
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ED J.
Ware, MA
Honda Ridgeline
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Top notch
Squeezed us in with no appointment and was a huge favor .....never go anywhere else
AE
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ANITA E.
South Hadley, MA
Audi Q7
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Always a great repair experience at Dressel's
It's a family business. So, you feel like family when you're there. They are welcoming, competent, caring and efficient professionals! We believe in their expertise and their advice.
JC
JOHN C.
Jeep Gladiator
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Front end
Brought in my jeep for a front and alignment on time quick very friendly people will definitely use again
KM
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Kerry M.
South Hadley, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
10
Excellent
Can’t say enough good things about Dressel’s.
Had extensive work done on the light assembly passenger side. Could not pass inspection without the repair.
Nick did an extraordinary job.

The best in the valley. Highly recommend Dressel’s for all your automotive needs.
Plus a very comfortable area to wait if you have to. Great job of renovations.

Kudos to all staff.

Kerry Metz
South Hadley
EF
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ERICK F.
Granby, MA
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Service with a smile!
Nick and his team have always provided us with excellent service. From the time I check in my car with Paula, to when I pick it up, I know I’m in good hands. Thanks again for awesome service!
MM
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MATTHEW M.
Granby, MA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Simply the best!
We trust no one else for our oil changes! Nick and his team of mechanics at Dressel’s are the best, and the staff is amazing. Their pricing is always fair with no hidden costs. I highly recommend Dressel’s for any of your auto needs.
SP
SUZANNE P.
South Hadley, MA
Nissan Versa Note
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Honesty
To many service stations these days don’t let you know what the final price is going to be you go in for one thing you come back out having had three other things done and $500 poor. They let you know what they find and they let you know how much it’s going to cost before they do anything and that is greatly appreciated.
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