Business Solutions
English Español
SureCritic / Auto Repair / Ed's Car Care Center
business image

Ed's Car Care Center

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,513 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
8%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
4
Total ReScores™
3.5
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Since 1980, Ed's Car Care Center has provided motorists in the Fort Wayne, IN area with comprehensive auto repair services that include Car Care Services, Brakes, General Services, Undercar Services, Heating and Cooling Services, Electrical Services, Transmission Services, Electronic Services, Heavy-Duty Services, Towing and Miscellaneous Services. ...more

Categories
Auto Repair, European Auto Repair, Import Auto Repair
Contact
(260) 483-5721
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
7811 N Clinton St Fort Wayne, IN 46825-3111
Get Directions
Ed's Car Care Center's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,513 Reviews)
Write a Review
Recent Reviews
TG
gravatar
Todd G.
Fort Wayne, IN
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
9
Extra effort
Ed's has been servicing my 2009 Highlander for awhile, and did a great job installing a new grille and headlights. Even stayed late to finish the job, much appreciated!
The staff at E. from Ed's Car Care Center responded on 03/26/2025 07:54 AM

Those new lights and grille made the vehicle look 10 years younger! Glad you can see better at night as well. And the aftermarket grille lights were no problem!

AH
gravatar
Amy H.
Fort Wayne, IN
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Great customer service
Ed’s does a great job making you feel at home. They are fast, friendly, and provide great service!
The staff at E. from Ed's Car Care Center responded on 03/26/2025 07:52 AM

We really appreciate that Amy! We look forward to taking care of your Traverse service needs!

MK
Maverik K.
Hicksville, OH
Audi A5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Maverik said they are easy to deal with.
Recommended
The staff at E. from Ed's Car Care Center responded on 03/26/2025 07:52 AM

Thats great to hear! We try our best and appreciate the kind review!

CA
Chase A.
Fort Wayne, IN
Mercedes-Benz C43 AMG
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Chase said they got him in and out quickly. He said they solved the problem he was having and he had great customer service.
Recommended
The staff at E. from Ed's Car Care Center responded on 03/26/2025 07:50 AM

Thanks for taking the time to leave a review! We really appreciate it! That Mercedes-Benz was very nice! We are glad the wiring issue is repaired and that blue beauty is back on the road. We look forward to seeing you again for any other vehicle needs. 

RM
gravatar
Rod M.
Fort Wayne, IN
Ford Flex
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Service was good and prompt.
Service was very good and prompt.
The staff at E. from Ed's Car Care Center responded on 03/03/2025 08:48 AM

Always a pleasure taking car of your vehicles service needs! Glad the exhuast is nice and quiet now. Look forward to seeing you again! Thanks for taking the time to leave a review.

CL
gravatar
Cindy L.
Leo, IN
Buick Enclave
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
10
Air Bag light
Ed’s Car Care quickly found out the reason for my air bag light on the panel!
The staff at E. from Ed's Car Care Center responded on 02/17/2025 07:25 AM

Glad you were in and out, we try to be as effcient as we can! Thanks for leaving a great review! We look forward to seeing you again.

KB
gravatar
Ken B.
Fort Wayne, IN
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
maintenance
I needed an oil change and check over. I was able to be in and out quickly to continue my day thank you very much.
The staff at E. from Ed's Car Care Center responded on 02/06/2025 12:43 PM

Always a please seeing you and your fleet for service. Thankyou for your continued business over the years. 

PF
Pete F.
Fort Wayne, IN
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Pete said Justin told what to do, did it and did it very quickly. Pete added he had recommended them to many people.
Recommended
The staff at E. from Ed's Car Care Center responded on 02/17/2025 07:23 AM

Thanks for the great review! Glad Justin got you taken care of. We look forward to seeing you again!

NA
Nan A.
Spencerville, IN
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Nan said they are thoughtful, friendly, and do a good job.
Recommended
The staff at E. from Ed's Car Care Center responded on 02/06/2025 12:42 PM

Thanks for the kind words! We really appreciate it and look forward to seeing you again!

JR
Jennifer R.
Fort Wayne, IN
Volkswagen Golf GTI
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Jennifer said she likes the people but they threw her on a ring around. They were without a vehicle for quite some time, even after it was done.
Recommended
The staff at E. from Ed's Car Care Center responded on 02/07/2025 07:38 AM

Spoke with customer about issues and rescoring review. Thanks. 

KB
gravatar
Ken B.
Fort Wayne, IN
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Service
Could not ask for better treatment from the people who work there
The staff at E. from Ed's Car Care Center responded on 02/05/2025 02:31 PM

Always a please to see you and your fleet of vehicles! Thanks for leaving a review and continued business!

Verified Customer
Fort Wayne, IN
Audi Q3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
10
Very pleased
All of the staff were very friendly and professional. They researched the issue with my vehicle and found that the repairs were covered by a warranty. They are trustworthy and I will continue to give them my business and would recommend them to friends and family.
The staff at E. from Ed's Car Care Center responded on 02/05/2025 02:30 PM

We are very pleased as well! Thanks for taking the time to leave a review and your continued business. 

RM
gravatar
Roger M.
Fort Wayne, IN
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Always use Ed's when I have complex repair.
Timely, neat, clean, and worth the cost of superior quality.
MC
gravatar
Matt C.
Fort Wayne, IN
BMW 750Lxi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
9
Engine work down on my BMW 750LI
Thank you for your excellent service I appreciate the professionalizm & the follow ups and the prompt service completed . Also the time to double check for any other issues , leaks or additional problems that might be an issue for me ! Great job team !
The staff at E. from Ed's Car Care Center responded on 02/05/2025 02:29 PM

Thanks for leaving a review! The BMW 750 valve seals were no small task! We are glad you are happy with us after your first time here! We look forward to seeing you again.

Verified Customer
Fort Wayne, IN
Pontiac Vibe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Grateful
These men have been taking excellent, honest, professional care of my car and me for years! HIGHLY recommended!
The staff at E. from Ed's Car Care Center responded on 02/05/2025 02:27 PM

Always a joy to see you and your vehicle! Thanks for taking the time to leave and review and your continued business. 

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.