business image

El Dorado Hills 76 Auto Care

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(15 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

Contact
(916) 932-6620

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1020 Saratoga Way El Dorado Hills, CA 95762
El Dorado Hills 76 Auto Care's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(15 Reviews)

CP
gravatar
Chris P.
Sacramento, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
10
Same Day Service. Thank you.
I brought my car in due to bad coils and misfiring. I already knew the issue, but I was far from home and didn't have the time or tools to repair it. Luckily the issue began coming down the hill on the 50. ED76 just happened to be there. Anyways, after their diagnostic tests, they too deemed that it was, in fact, a coil issue. All were replaced in only a few hours. Spark plugs too. I was amazed by the same-day service despite other cars being worked on.
I came in giving them the impression that I was a 'Not-Knowing-About-Cars' customer.
What I'm getting at is that they offered me comparable prices given my circumstances—being far from home and vulnerable. Other shops would use the opportunity to identify other issues or simply charge for add-ons unrelated to the initial breakdown work that may have cost me thousands, simply ripping me off.
This is the first auto repair shop that never subjected me to anything misleading. I admire their honesty and service. Thanks to Mike and Roudy (Rudy or Rowdy I forget). Although the price was slightly higher, I'm glad I got what I paid for. Mainly the professionalism and service.
Eldorado Hills 76 Auto Care is Highly Recommended. It'll be worth the drive.
The Team A. from El Dorado Hills 76 Auto Care responded on 03/28/2025 09:39 AM

It sounds like you had quite the adventure on your way down the hill! We're glad we could jump in and help turn around what could have been a lengthy detour into a smooth ride. It’s not every day you meet a car problem that can be solved in just a few hours, especially when you're dealing with coils. A big shoutout to our team for keeping things straightforward and honest; our goal is to make sure you're back on the road without the added stress of surprise costs. We believe in integrity, even when 'vulnerable' might describe your car more than you. We appreciate your recommendation and look forward to keeping your vehicle in tip-top shape next time. Safe travels!


JM
gravatar
Jeanette M.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Thorough and detailed service
Thorough and detailed service of my vehicle’s repair. Thank you, Mike and Rowdy 👍
The Team A. from El Dorado Hills 76 Auto Care responded on 03/26/2025 09:40 AM

We appreciate your positive feedback! We're glad to hear that Mike and Rowdy provided thorough and detailed service for your vehicle. It sounds like your car is in great hands, and we’ll make sure they know you appreciated their work. Here’s to many more smooth rides ahead!


GE
gravatar
GASPAR E.
Nevada, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Amazing experience!
The fixed my mistake and educated me in the best possible way!
The Team A. from El Dorado Hills 76 Auto Care responded on 03/04/2025 09:36 AM

We appreciate you taking the time to share your experience! It's always our goal to turn mistakes into learning opportunities (after all, everyone has a "learning moment" now and then). We're glad we could help you out and provide some valuable insights along the way. Here's to smoother travels ahead!


TO
gravatar
Tom O.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
verified customerVerified Customer
10
Excellent customer service and high quality auto service.
Excellent overall experience in having my car serviced at El Dorado Hills 76 Auto Care.
The Team A. from El Dorado Hills 76 Auto Care responded on 03/01/2025 09:41 AM

We appreciate you sharing your experience! It's great to hear that our service met your expectations. We're all about keeping cars happy and running smoothly—it's our version of a community service. If there's anything else you need, just let us know. Happy driving!


BB
gravatar
BETH B.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2025
verified customerVerified Customer
10
Great Service!
Took my car here as I have done for the past 14 years not knowing they had new owners. I was very pleased that the great service was the same. Very professional and friendly. The price was very reasonable, too.
The Team A. from El Dorado Hills 76 Auto Care responded on 02/28/2025 09:38 AM

It’s fantastic to hear that you’ve been a loyal customer for 14 years! We’re glad to know that our transition to new ownership has not interfered with the quality of service you’ve come to expect. Our team takes pride in being professional yet friendly, and we aim to keep those prices easier on the wallet, too. Here’s to many more years of keeping your car happy on the roads!


BT
gravatar
BRAD T.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
8
Quick service
Thanks Mike!
The Team A. from El Dorado Hills 76 Auto Care responded on 02/10/2025 10:53 AM

I'm glad to have been able to get your vehicle running smoothly and save you time and money! I'm pleased to hear you had a great experience and I appreciate you taking the time to share your feedback! I look forward to seeing you at your next routine service.
- Mike


MF
gravatar
MARK F.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
2016 Tahoe Transmission Replacement
Mike is an excellent communicator and the shops work is great.
The Team A. from El Dorado Hills 76 Auto Care responded on 01/20/2025 04:25 PM

We're glad to hear that you had a great experience with us! Communication is key so It's always nice when the line of communication flows as smoothly as a well-oiled engine. I take pride in keeping customers informed, and we're happy to know the work our Technition performed met your expectations. Here’s to more smooth rides ahead! It's always a pleasure. See you at you'r next service.


KJ
gravatar
KIM J.
Placerville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
This is my new place!
Thanks to the crew here I am back on the road...they were quick to diagnose and fix a problem that had puzzled another shop for weeks...the customer service was outstanding...the price was right and I feel they are extremely trustworthy. Highly recommend!
The Team A. from El Dorado Hills 76 Auto Care responded on 12/02/2024 09:33 AM

We're grateful for your feedback and so pleased to hear that our crew could get you back on the road faster than you could say, "What was wrong with my car?" It sounds like that mystery problem was no match for our skilled team. We're equally committed to combining quality service with transparency, because who wants to deal with surprises at the mechanic? Your recommendation means a lot to us, and we look forward to keeping your vehicle running smoothly!


SS
gravatar
STEVE S.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2024
verified customerVerified Customer
10
Great service
Very good diagnosis and work. Happy to find a trusted mechanic locally.
The Team A. from El Dorado Hills 76 Auto Care responded on 12/02/2024 09:33 AM

We appreciate you taking the time to share your experience with us. It's always great to know that we've earned your trust—especially in the world of mechanics, which can sometimes feel like a game of roulette! We're here to ensure that your vehicle gets the care it deserves, and we're glad to be your go-to team in the El Dorado Hills area. Your car will thank you, and so will we!


NV
gravatar
NAGA V.
Folsom, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
9
Excellent service for my Honda Civic 2019 and thanks to Roudi...
Excellent and greate on time service
The Team A. from El Dorado Hills 76 Auto Care responded on 11/19/2024 11:04 AM

We're delighted to hear that you found our service excellent and timely! We pride ourselves on being punctual. Your support means a lot to us, and we're here to keep you rolling smoothly on the road.


MF
gravatar
MARK F.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2024
verified customerVerified Customer
9
Feldman Tahoe Repair
I am happy with service.
The Team A. from El Dorado Hills 76 Auto Care responded on 09/18/2024 03:47 PM

We're delighted to hear you're happy with our service! It's always our goal to keep things running smoothly—both for your vehicle and for your satisfaction. If there's anything else we can do for you, just let us know. We're here to help keep that smile going as strong as your engine!


PM
Phillip M.
El Dorado, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2024
verified customerVerified Customer
Category: Service
Phillip said they are the best. He said great timing, quick service and fair prices
Recommended
The Team A. from El Dorado Hills 76 Auto Care responded on 09/12/2024 12:59 PM

We really appreciate your high praise! It’s great to know you found our timing spot on and our service quick enough to make the check engine light reconsider its life choices. Fair pricing is our jam, and we’re glad you felt that way. Your support keeps us rolling!


TO
gravatar
Tom O.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2024
verified customerVerified Customer
10
Excellent customer service
The customer service at the front counter and the garage was excellent. The quality of the work was excellent and the cost was reasonable.
The Team A. from El Dorado Hills 76 Auto Care responded on 09/06/2024 09:17 AM

We're glad to hear that our customer service hit the mark both at the front counter and in the garage. It's always a goal of ours to make sure you're treated well while your vehicle is in our capable hands. We're also delighted that you found the quality of our work worthy of a five-star rating without requiring a treasure chest to pay for it. Your satisfaction is music to our ears!


PO
gravatar
PAT O.
El Dorado Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2024
verified customerVerified Customer
10
I was very happy with the service I received. At check in and doing the work I was very satisfied
I was very happy with the check in and work that was done
The Team A. from El Dorado Hills 76 Auto Care responded on 08/31/2024 12:39 PM

It's fantastic to hear that you had a smooth check-in experience and were pleased with the work done! Our team always aims to make everything as easy as a Sunday morning. Your satisfaction is our favorite part of the job. We're here whenever you need us again!


TR
Theo R.
Shingle Springs, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2024
verified customerVerified Customer
Category: Service
Theo said they were all awesome to her.
Recommended
The Team A. from El Dorado Hills 76 Auto Care responded on 08/31/2024 12:39 PM

We're glad to hear you had an awesome experience with our team! It’s always our goal to make every visit feel like a pit stop at a race track—fast, friendly, and fuel-filled with care. Your support means a lot to us. Here’s to keeping your ride running smoothly!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.