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Elite Automotive Services

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(491 Reviews)
86
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
86
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand
If you’re looking for auto repair in Lake Forest, CA, you’ve found us. Here at Elite Automotive Services we work hard to earn your trust and loyalty. We know how important it is to find a Lake Forest car service you can rely on, so your satisfaction is our top priority each and every day.

Here at Elite Automotive Services we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Lake Forest offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
...more

Categories
Auto Repair, Car Maintenance, Oil Change
Contact
(949) 454-1000

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* No Time Zone Provided
26801 Vista Terrace Lake Forest, CA 92630

Affiliations

ASE
SoCal AAA
Elite Automotive Services' Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(491 Reviews)

CA
Chris A.
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
Category: Service
Chris said they do what they say they're going to do and he is very happy with the results he gets.
Recommended
Ziad T. from Elite Automotive Services responded on 04/06/2025 09:32 AM

We appreciate your feedback and are glad to hear that we're following through on our promises! It's great to know that you're happy with the results. At Elite Automotive Services, we aim to keep our word and deliver quality work that makes our customers smile. Here's to many more successful trips to the shop!


TC
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Tom C.
Foothill Ranch, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Brakes and caliber replaced
If you need a great mechanic shop look no further than Elite! Z and Eddie run a great honest shop. Service writer David will take care of you and keep you updated on your repair.
Ziad T. from Elite Automotive Services responded on 04/04/2025 09:32 AM

It's fantastic to hear that you had a great experience with us! We're glad to know that Z, Eddie, and David made your visit smooth and enjoyable. We aim to keep things honest and straightforward—after all, nobody likes surprises, especially when it comes to car repairs. Feel free to swing by anytime you need us; we're here to keep your wheels turning!


TS
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T S.
Anaheim, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
David & Elite
Our company uses Elite weekly to support our company fleet of vehicles, and they support multiple employees' cars as well. David is our main contact and they provide competitive pricing with amazing service. Highly recommend Elite for anyone in the Irvine and surrounding areas. Ted
Ziad T. from Elite Automotive Services responded on 03/31/2025 09:32 AM

It’s fantastic to hear that our services are keeping your company fleet and employees’ rides in tip-top shape! David must be doing a great job because we know how important it is to have reliable support when you’re managing a whole fleet. Competitive pricing and amazing service are the perfect combination; it sounds like we’re hitting the sweet spot! We appreciate your recommendation and look forward to keeping those wheels turning smoothly in the Irvine area.


JK
Julie K.
Costa Mesa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Julie said the technicians are very kind and helpful. She is very pleased with the service.
Recommended
Ziad T. from Elite Automotive Services responded on 03/31/2025 09:31 AM

We appreciate your feedback on our team! It's great to hear that our technicians made such a positive impression with their kindness and helpfulness. We strive to make every visit as smooth as possible, and it sounds like we hit the mark. If you ever need us again, we’ll be ready to assist with a smile (and maybe a funny joke or two).


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Verified Customer
Trabuco Canyon, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
0
Truck service
Just had one of my fleet trucks towed in for repairs. David got this truck repaired and back on the job in no time. His team does an excellent job
Ziad T. from Elite Automotive Services responded on 03/21/2025 09:32 AM

We appreciate you taking the time to share your experience with us! It's always great to hear that our team, especially David, is keeping your fleet running smoothly. We know how crucial that downtime can be for business, so it’s fantastic to see your truck back in action quickly. If there’s anything else we can help with in the future, just give us a shout!


AT
Ameer T.
Lake Forest, CA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
Category: Service
Spoke with Sam. He said the service was quick, they were fair and honest, and the prices were right.
Recommended
Ziad T. from Elite Automotive Services responded on 03/20/2025 09:32 AM

We’re glad to hear that your experience was up to speed—kind of like a well-tuned engine! It’s great to know that Sam made a solid impression with our straightforward and fair service. We aim to keep things running smoothly, both in your car and in your experience with us. If you ever find your vehicle in need of some TLC again, remember we're just a pit stop away.


SK
Srujan K.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Srujan said the service was good, he had no complaints, and he was in and out.
Recommended
Ziad T. from Elite Automotive Services responded on 03/13/2025 09:32 AM

We appreciate your feedback and are glad to hear that you had a smooth and efficient experience. It sounds like we were able to get you in and out faster than a pit crew at a racing event! If you ever need us again, we’ll be ready to keep things running just as smoothly. Your satisfaction is our favorite reward!


Verified Customer
Lake Forest, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Great customer service!
Very reliable service at a very reasonable price.
Ziad T. from Elite Automotive Services responded on 03/11/2025 09:31 AM

We appreciate your feedback and are happy to hear that you found our service reliable and priced fairly. It’s always our goal to keep things running smoothly without breaking the bank – after all, we want to support your adventures on the road without putting a dent in your wallet! If you ever need anything else, we're just a call away.


AS
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Alvin S.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
10
Oil change
I use Elite for oil changes and brake inspections because David provides excellent customer service. David is an outstanding manager there.
Ziad T. from Elite Automotive Services responded on 03/08/2025 09:31 AM

We're delighted to hear that you're enjoying our oil changes and brake inspections, and it sounds like David is putting in some impressive work as our manager. We believe that a well-oiled machine needs both quality service and a dash of excellent customer care. Thanks for making us part of your automotive journey!


AS
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AL S.
Irvine, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Elite Auto
I have Elite Auto do my service just because of David. That guy is outstanding. Great customer service. Period.
Ziad T. from Elite Automotive Services responded on 03/08/2025 09:31 AM

It's fantastic to hear that David provided you with such an outstanding experience! We all need that one person who makes our day a little brighter—sounds like he’s your automotive superhero. We're glad you chose Elite Automotive Services for your car needs, and we appreciate your confidence in our team. Keep those wheels rolling!


SP
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STEVE P.
Mission Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Excellent service, great prices
Great staff, great service.
Ziad T. from Elite Automotive Services responded on 03/04/2025 09:32 AM

We really appreciate your feedback! It's fantastic to hear that you had a positive experience with our team. Our staff does aim to dazzle, and it's wonderful to know they hit the mark. If you ever have any questions or need assistance, we’re just a call away, ready to serve with a smile (and maybe a witty joke or two). Here's to keeping your vehicle running smoothly!


KH
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Kristin H.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
10
Trusted Professionals
A huge thank you to the team at Elite Auto Care for their integrity, honesty and professionalism! I brought my 2011 Ford Escape into the shop for a tune up (110,000 miles!). I had been taking my car for years to a trusted auto shop whose mechanic recently retired so this was my first trip here since they had closed.

Elite looked at their records and realized I had purchased my tires from them through the previous shop - they gave me a free tire rotation as a result! Exactly the type of auto care I was looking for; the reviews here and on FB don't lie - this business can be trusted and now I am a loyal customer. Thank you Elite Auto Care - 2011 was a long time ago so I am guessing I will be seeing you again.
Ziad T. from Elite Automotive Services responded on 03/04/2025 09:32 AM

We appreciate your fantastic feedback! It sounds like your Ford Escape is getting the royal treatment it deserves. A free tire rotation just for being a loyal customer? Now that’s what we call an auto-centric loyalty program! We’re glad you found us after your previous shop closed—no more mystery mechanics here, just a dedicated team ready to keep your wheels turning smoothly. We look forward to providing you and your ride with top-notch service for many miles to come. Safe travels until then!


VF
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VICTOR F.
Rancho Santa Margarita, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
I been using them for many years
I plan to continue to use them for all my vehicles not under warranty and as long as I am capable.
Ziad T. from Elite Automotive Services responded on 02/22/2025 09:32 AM

We really appreciate your loyalty to Elite Automotive Services! It sounds like you have a solid plan in place for keeping your vehicles in tip-top shape. We're here to ensure that your cars stay reliable and road-ready, no matter what. If there’s ever anything we can do to make your experience even better, let us know — we love being your go-to destination for all things automotive!


MB
Mehran B.
Huntington Beach, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
Category: Service
Mehran said they always take care of him.
Recommended
Ziad T. from Elite Automotive Services responded on 02/21/2025 09:32 AM

We appreciate you sharing your experience with us. It's great to know that we consistently take care of you—there's nothing quite like automotive services that make you feel like royalty on the road. If you keep bringing your vehicle to us, we promise to keep rolling out the red carpet!


MB
Marty B.
Trabuco Canyon, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2025
verified customerVerified Customer
Category: Service
Marty stated they are professional, but the prices were high. Marty stated that he would recommend them depending on the service. The prices are too high, but they are very thorough.
Recommended
Ziad T. from Elite Automotive Services responded on 02/20/2025 09:32 AM

We appreciate your insights and the recommendation, Marty. We aim to provide thorough and dependable service, even if our prices sometimes feel like they’re suited for the luxury automobiles we work on. It's great to hear you found us professional, and we are always striving to balance quality with value. Your feedback is invaluable as we work on tightening our tools and prices. If you have specific services in mind for future visits, we’d love to hear what would make them a better fit for your budget!

Service Coupons and Posts
Thank you for the five-star love! 🌟 We're thrilled to hear our team, from David to our talented technicians, made your experience excellent. We promise to keep your ride running smoothly! 🚗💨 #EliteAutomotive #CustomerAppreciation
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Thank you for the stellar review! We're thrilled to hear we hit the sweet spot with our service and communication. 🚗✨ Remember, we’re always just a pit stop away for your automotive needs! 🛠️ #EliteAutomotive #ServiceWithASmile
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We're thrilled to hear you found our estimates timely and our work excellent! 🚗✨ We always strive for performance that’s on point—just like your favorite pit stop! Thanks for the awesome review! #EliteService #AutoCare
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Thanks for the fantastic review! We're thrilled to keep you and your family rolling smoothly. ?✨ No one likes a carbon buildup, but we're here to shine a light on all your car’s needs! Thanks for trusting Elite Automotive! #CarCare #WeLoveOurCustomers
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We're thrilled to hear Tona took such great care of you! ?✨ Our team loves making sure you're always in good hands. Thanks for the kind words! We’ll keep the good vibes rolling to ensure your rides stay smooth! #EliteService #AutoCare
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We're thrilled to hear that David keeps your automotive worries at bay! ?✨ He's like the superhero of car care! Thanks for trusting us to keep you rolling smoothly. See you next time! #EliteService #CarCareHeroes
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We're revved up about your kind words! ?? Tona is indeed a superstar in the service lane, keeping everything running smoothly! Thanks for the recommendation! ? #EliteAutomotive #ServiceExcellence
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?✨ We're thrilled to hear that David came to the rescue for your oil change! Our team is always here to keep you rolling on time. Thanks for trusting us with your ride! ? #EliteService #OilChangeExperts
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Appreciate your kind words, Paul! ? We're so glad to hear that David and Tono provided you with top-notch service. Thank you for choosing Elite Automotive Services! #BestService #CustomerSatisfaction
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Thanks for the 5-star review, Phillip! ? We're thrilled our team could deliver a friendly experience. ?? #CustomerSatisfaction #TopNotchService
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? Thank you for the glowing review! We're thrilled to hear that you had a pleasant experience with our professional and responsive team. ?️ We'll continue to provide quick and detailed repairs! #CustomerAppreciation #EliteAutoServices
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Thanks for the stellar review, Linda! ? We're thrilled to have kept your vehicle in top shape. No upselling, just honest service! We appreciate your recommendation! #CustomerSatisfaction #AutoCare
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Hey there, Tom! ? We're thrilled to have been your go-to for 10 years! Z, Eddie, and the team are celebrating the 5-star love! ? #CustomerAppreciation #EliteService
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