Business Solutions
English Español
SureCritic / Auto Repair / Elmer's Brighton Garage
business image

Elmer's Brighton Garage

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,360 Reviews)
97
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Elmer's Brighton Garage has been providing customers in the Rochester, NY 14618 area with high-quality automotive maintenance and repair services since 1932. Our experienced mechanics will get your vehicle up and running again, and we'll keep it in top operating condition.

We provide a range of services, including General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Towing & Recovery and Quick Lube Services. We're proud of our great mechanics, who have years of experience working on many different types of vehicles. They have the knowledge required to diagnose your problems, and to find affordable solutions to get you back on the road quickly. ...more

Categories
Auto Repair, Transmission Repair, Oil Change
Contact
(585) 244-1616
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1848 Monroe Ave Rochester, NY 14618-1922
Get Directions
Elmer's Brighton Garage's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,360 Reviews)
Write a Review
Recent Reviews
GO
gravatar
GENE O.
Rochester, NY
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Elmer's does a fantastic job! I highly recommend! Love those guys!
Elmer's does a fantastic job! I highly recommend!! Love those guys!
Verified Customer
Rochester, NY
Cadillac Escalade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Excellent customer service
I've been taking my escalade here a few times. Some major and some minor repairs. Regardless of what I'm getting done their attitudes from the moment you walk in the door is positive. Something i appreciate and look forward to every time I need service.
CB
gravatar
CHRIS B.
Rochester, NY
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Inspections, quick repairs they do it all!
This is a great place, our mechanics since we moved to Rochester and have taken care of all of our vehicles! Recently my dad was visiting and he had a taillight out that was only available at the dealership. John and the team were able to repair and get him on the road. Highly recommend for service, integrity and friendly people!
DM
gravatar
DOUG M.
Rochester, NY
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Oil and brake job
As a 30 plus years of repeating customer, excellent and honest services still remain the same as always. Thanks again for taking great care of our vehicles.
MS
gravatar
Mark S.
Mazda Mazda3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
9
Always a pleasure
Great people, trust worthy workmanship and always a good experience.
KF
KEVIN F.
Fairport, NY
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Always amazing service
If you’re taking your car to a station that isn’t Elmers then you’re not getting the best service and most honest people
GM
gravatar
Gabrielle M.
Webster, NY
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Quick, Affordable, Awesome!
These guys are the best! Great work, at affordable prices, quick and easy!!! Also best online appointment system I’ve ever seen. Whole operation is so smooth, I won’t go anywhere else!
CR
Charlie R.
Rochester, NY
GMC Canyon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Great as always
Prices are reasonable, communication is good, and I trust them. We take both our cars to Elmers.
MO
gravatar
Mark O.
Webster, NY
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Elmer's is the BEST!!!
Elmer's is the BEST!!!
LJ
LORRAINE J.
Rochester, NY
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Crazy acting car. She's fixed
Excellent service, friendly and prompt. I'm a new customer and will be bringing my car back to your business anytime it needs servicing. Thank you for putting me at ease.
JB
James B.
Rochester, NY
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Prompt, polite.
Quick job. Done right. Will use again
HK
HEIDI K.
Webster, NY
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Reliable Quality Service
Elmer’s has been my go-to shop for many years. They consistently provide reliable, high quality auto repair and excellent customer service. They are reasonably priced and I am always confident that I have received honest high quality service from them.
JL
Jim L.
Rochester, NY
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
9
Customer Service
I recommend Elmers to my family and friends because I know they deliver outstanding service and care for their customers. I have never been dissatisfied with either the work or the cost of the work. Keep up the great work and service.
MT
gravatar
MARY T.
Rochester, NY
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Excellent service every time
Elmer’s car repair service is the best I’ve ever known and I wouldn’t go anywhere else. They do whatever it takes to fix a problem, and keep me fully informed. They are friendly, flexible and highly competent. Thank you to Johnny, Jon and the rest of staff for all your great work!
TR
gravatar
Tom R.
Rochester, NY
BMW X1
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always reliable
Elmers has reliably serviced our small business and family vehicles for twenty years and always gives us good advice on how to prolong our transportation.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.