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Erickson Furniture

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)
Write a Review

Score Details

5 stars
88%
4 stars
7%
3 stars
2%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

At Erickson Furniture, we pride ourselves in having exceptional customer service for over 100 years. We also offer competitive pricing along with a friendly atmosphere and beautiful showroom. At Erickson Furniture, we pride ourselves in having exceptional customer service for over 100 years. We also offer competitive pricing along with a friendly atmosphere and beautiful showroom.

Categories
Furniture
Contact
(425) 259-3876
Open
Business Hours

Business Hours

Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 6:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
Sun
11:00 AM - 5:00 PM
* Pacific Time (Us & Canada)
2015 Broadway Everett, WA 98201
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Erickson Furniture's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(70 Reviews)
Write a Review
Recent Reviews
DH
gravatar
Donna H.
Everett, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/26/2021
Misrepresentation of Warranty
First I would say that I wish I had checked them and their warranty out more completely. Their warranty company, Guardsman, is a complete joke. Read their reviews and see that people wish they could give them a "0". But Barb our salesperson really touted the 10 year warranty which made us feel more comfortable about buying a new type of leather like couch and loveseat. It was bad from delivery. The loveseat, obviously put together incorrectly, the welting didn't even come close to matching from one seat to the other. Ericksons or the furniture maker's warranty is one year. Well they managed to eat up that time with not believing their service guy and instead deciding it was the mechanism, which had to be ordered, received and then a new installation date. Well of course it wasn't the mechanism! So on to a new service person and back to the material and foam not installed correctly. Waiting for the approval, getting the new material and foam, and setting another installation time. Then he came and tore it apart and put the new foam and material on. No way was it lined up correctly but he had to leave for another appointment and it was now past our one year warranty date.
Don't accept their word for any warrantied item, read the fine print and ALL of the EXCLUSIONS that are in the warranty. It's a total joke but a great BAIT AND SWITCH SALESPITCH!
Not Recommended
CS
Cheri S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2015
verified customerVerified Customer
Cheri said this business is excellent, helpful, honest, not pushy, and the staff had the customers best interest in mind.
Recommended
This review was collected by a phone interview by Customer Research Inc.
SH
Samantha H.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015
verified customerVerified Customer
Samantha said she really likes the chair she got from this business.
Recommended
This review was collected by a phone interview by Customer Research Inc.
SF
Sherry F.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2015
verified customerVerified Customer
Sherry said this business is very easy to work with and they are very nice.
Recommended
This review was collected by a phone interview by Customer Research Inc.
KG
Krista G.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2015
verified customerVerified Customer
Spoke with Berry. He said the salesmen from this business was friendly and the product was great.
Recommended
This review was collected by a phone interview by Customer Research Inc.
SH
Sharon H.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2015
verified customerVerified Customer
Sharon said she ordered custom couches in March and was told it would take 8 weeks to be complete. She received her couches in June and she will be back to purchase end tables.
Recommended
This review was collected by a phone interview by Customer Research Inc.
BS
Barbra S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2015
verified customerVerified Customer
Spoke with Alan. He said he appreciates working with this business. They are great to work with and he is glad to have them in the community.
Recommended
This review was collected by a phone interview by Customer Research Inc.
GG
George G.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2015
verified customerVerified Customer
George said he found everything he was looking for at this business.
Recommended
This review was collected by a phone interview by Customer Research Inc.
AK
Alec K.
Washington
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/30/2015
verified customerVerified Customer
Alec said this business took a long time to get the furniture. He asked about delivery and was told this business only delivers to his area certain days, which was inconvenient so he picked up the furniture on his own.
Recommended
This review was collected by a phone interview by Customer Research Inc.
SS
Signe S.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
verified customerVerified Customer
Signe said this business has top quality products. She would like to commend this business for having Dee as a sales woman. She is outstanding and have sold her on a lot of things.
Recommended
This review was collected by a phone interview by Customer Research Inc.
RB
Robin B.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
verified customerVerified Customer
Spoke with Carla. She said this business bent over backwards to help her. She picked out a wrong chair twice, and they replaced them both times. She could not ask for better service. She would definitely shop at their facility again.
Recommended
This review was collected by a phone interview by Customer Research Inc.
MH
Mark H.
Washington
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2015
verified customerVerified Customer
Mark said the chair was broken when it was delivered by this business.
Recommended
This review was collected by a phone interview by Customer Research Inc.
SL
Steve L.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2015
verified customerVerified Customer
Steve said this business took care of him.
Recommended
This review was collected by a phone interview by Customer Research Inc.
KT
Ken T.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
verified customerVerified Customer
Ken said this business is friendly and polite. They are very helpful.
Recommended
This review was collected by a phone interview by Customer Research Inc.
GG
Genovieve G.
Washington
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2015
verified customerVerified Customer
Genovieve said she has always had good dealings with this business and has purchased quite a bit of furniture from them.
Recommended
This review was collected by a phone interview by Customer Research Inc.
Displaying Review 1 - 15 of 70 in total
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