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Falls Auto Tech

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(902 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Falls Auto Tech, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Falls Auto Tech is family owned and Welcome to Falls Auto Tech, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at fair prices. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Falls Auto Tech is family owned and operated and when you choose Falls Auto Tech, you are choosing trained ASE Certified technicians, the highest quality parts, the latest equipment and the newest technology to diagnose and repair your vehicle. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(262) 251-0110

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
N84 W 15859 Appleton Ave Menomonee Falls, WI 53051-3087
Falls Auto Tech's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(902 Reviews)

MH
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MIKE H.
Mayville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Fast & thorough service
Can’t say enough about the level of service I have received at Falls Auto Tech over the years! They are always very thorough with their work. And I appreciate how they let me know what needs fixing ahead of time, and what is urgent vs what can wait.

JS
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JILL S.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change
Always good to see Chuck! He’s right there to greet you and to take care of getting you checked in. Service is always prompt and well done. They always give me good advice on how to keep an eye on with my car and how to take care of it so it takes care of me.
Bruce K. from Falls Auto Tech responded on 04/10/2025 09:39 AM

We're delighted to hear that your experience with us has been so positive! Chuck is indeed a fantastic greeter and service guru. It's great to know you appreciate the prompt service and advice on car care. After all, a well-cared-for car is like a good friend; it sticks by you through thick and thin! Thank you for choosing us for your auto needs. We look forward to continuing to keep you on the road and out of the shop—because nobody likes waiting in a lobby!


Verified Customer
Milwaukee, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Friendly, efficient and no nonsense. A hidden gem in Menomonee Falls
Best mechanic in the area.
Bruce K. from Falls Auto Tech responded on 03/28/2025 09:39 AM

We appreciate you recognizing our place as the best mechanic in the area! It's our mission to keep your vehicle running smoothly, and it's rewarding to hear that you feel that way. If your car had a voice, we bet it would sing our praises too! Thanks for trusting us with your automotive needs.


Verified Customer
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Always making sure the customer is satisfied!
Chuck and his team always make sure the repair is done right and I am happy wham I walk out the door. They only do what needs to be done, and discuss other fixes that may need to be done in the future.
Bruce K. from Falls Auto Tech responded on 03/23/2025 09:41 AM

We appreciate you taking the time to share your thoughts. It's great to hear that Chuck and the team are hitting all the right notes when it comes to getting your vehicle sorted. Giving you the rundown on what's needed now versus what can wait for later is all part of our master plan to keep your car happy and healthy. If your car could talk, we imagine it would be singing praises as it rolls out the door! Keep on cruising smoothly.


KP
KATIE P.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Super reliable and honest
I trust Falls Auto Tech implicitly. They are a blast from the past - a trustworthy auto shop like my dad’s generation relied on. Always a quick turn-around and straightforward explanations. So glad I found them!
Bruce K. from Falls Auto Tech responded on 03/21/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that you feel a sense of trust with us—just like in the good old days when auto shops operated on honesty and integrity. We aim to keep things straightforward and efficient, so it’s wonderful to know that our efforts are hitting the mark. We're glad to have you as part of our Falls Auto Tech family!


Verified Customer
Germantown, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Everyone is so very helpful and wonderful!
Everyone is so very helpful and wonderful to deal with!
Bruce K. from Falls Auto Tech responded on 02/27/2025 09:38 AM

It’s great to hear that our team has been helpful and wonderful! It sounds like we’re on a mission to make auto repair feel like a walk in the park, or at least a leisurely stroll. We appreciate your support and look forward to continuing to provide you with the exceptional service you deserve!


Verified Customer
Menomonee Falls, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/25/2025
verified customerVerified Customer
0
Very poor customer service
Very disappointed! Stated problem was fixed and it was not. Called for resolution and was told to make another appointment for analysis. That's what it was there for and you failed.

BH
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BRIAN H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Oil leak
Falls Auto Tech is very efficient and helpful when I have a problem with my vehicles.
Bruce K. from Falls Auto Tech responded on 02/20/2025 09:40 AM

We appreciate you taking the time to share your experience with us. It’s great to hear that you find us efficient and helpful, especially when your vehicles decide to throw a little tantrum. We’re here to keep those mechanical meltdowns to a minimum! Looking forward to assisting you with any future automotive dilemmas.


SH
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STEVE H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
An Excellent Place to Maintain Your Vehicle!!
Fall Auto Tech is an excellent place to have work done on your vehicle. The mechanics are highly trained. The staff is first and informative. And they will work with you to meet your needs. They take care of your vehicle like it was their own.
Bruce K. from Falls Auto Tech responded on 02/20/2025 09:40 AM

We appreciate your positive feedback about Falls Auto Tech! It's great to hear that our mechanics and staff made your experience enjoyable and informative. We always aim to treat your vehicle like one of our own, so it's nice to know we've hit the mark. If there’s anything else we can do to keep your wheels rolling smoothly, just let us know!


Verified Customer
Richfield, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
best place in Menomonee Falls
Falls Auto Tech has been my go to place for more than 30 years. Everyone here is knowledgeable, honest, skilled and wonderful people. You know what they say needs to be done does need to be done and that it will actually be done- honesty, integrity. Hard to find these days!
Bruce K. from Falls Auto Tech responded on 02/20/2025 09:40 AM

Thank you for your longstanding trust in Falls Auto Tech! It's always a pleasure to know that our dedication to honesty and skill has kept you coming back for over three decades. In a world where integrity can sometimes feel like a rare gemstone, we're proud to shine a little brighter. Rest assured, we’ll keep doing what we do best – providing the quality service that not only meets the standard but, we hope, deserves a gold star or two! Your confidence means the world to us.


JG
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JIM G.
Colgate, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
10
Over 30 years as customer
As always reliable quality service been a customer for 30+ years
Bruce K. from Falls Auto Tech responded on 02/13/2025 01:18 PM

It's fantastic to hear that you've been with us for over 30 years! That’s practically the length of a friendship in car years. We appreciate your loyalty and are glad to know that our service keeps your wheels turning smoothly. Don't hesitate to drop by whenever you need us; your vehicle's best friend is just around the corner!

Falls Auto Tech

CL
CHRIS L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Great Experience
Good customer service and honest feedback on the issues with my vehicle. Fair price for the repair and any applicable service deals were applied without me asking. I recommend anyone to take their vehicle to Falls Auto Tech.
Bruce K. from Falls Auto Tech responded on 02/13/2025 01:19 PM

We're glad to hear you had a great experience! Our team takes pride in providing honest assessments and fair pricing—not to mention the occasional surprise service deal that we like to sprinkle in. It’s always rewarding to know our efforts do not go unnoticed. Your recommendation means a lot to us; after all, nothing beats word-of-mouth from happy customers. Looking forward to keeping your vehicle in tip-top shape!

Falls Auto Tech

MH
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MIKE H.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Battery Replacement
Auto Tech’s strength is their diagnostic abilities. My vehicle, with the cold temperatures, was barely starting. Chuck took me in right away to drop off my care. They checked the charging system which was working properly and found the battery was the original Delco battery. This is a 2011 Buick and it’s 2025 as of this writing so it’s truly amazing the life of this battery. The battery was replaced, and they did a vehicle check and found I was down a quart of oil. P.S. Batteries cost much more today as opposed to 2011.😄
Bruce K. from Falls Auto Tech responded on 02/13/2025 01:31 PM

Thank you for your positive feedback! We're glad Chuck was able to assist with your vehicle's battery and oil check. It’s impressive that your original Delco battery lasted so long. We appreciate your understanding of the current battery prices and thank you for your business.

Falls Auto Tech

BS
BETH S.
Menomonee Falls, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Trustworthy and Helpful
I have been going to Falls Auto Tech for years for all my car needs. I have an older car so it tends to have some issues. Chuck is always helpful with advice and what needs to be done to keep it safely driving. I know I can trust what he recommends and I can trust the work they do on my car is done well. It’s a relief knowing I have someplace I trust with my car needs.
Bruce K. from Falls Auto Tech responded on 02/13/2025 01:32 PM

It’s great to know that Chuck has been your trusty sidekick, especially since older cars can often feel like they have a personality of their own. Your trust means the world to us, and we thank you for your business. Here's to many more years of happy driving!

Falls Auto Tech

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great experience!
First time visiting and I'm very happy with my experience. Friendly, informative, straightforward. Excellent!
Bruce K. from Falls Auto Tech responded on 02/13/2025 01:34 PM

It’s always our goal to create a friendly and informative atmosphere, along with a straightforward approach to car care. Thank you so much for your business!

Falls Auto Tech

Displaying Review 1 - 15 of 902 in total
Service Coupons and Posts
Wow, we love hearing that Chuck is the superhero of auto repairs! 🦸‍♂️ Keeping your son’s car safe with style and great sound? That's music to our ears! 🎶 Thanks for trusting Falls Auto Tech! #AutoCare #AboveAndBeyond
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Thanks for the fantastic review! 🚗✨ We promise to keep it honest and straightforward, just like your favorite pair of work gloves. No upselling here, only reliable auto care! Let’s keep those wheels turning! 🔧 #FallsAutoTech #HonestService
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We're thrilled to hear you felt well taken care of! Chuck and the team are here to give your car the pampering it deserves. 🚗💖 Thanks for the high recommendation—just call us your car's happy place! #FallsAutoTech #CarCare
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We're thrilled to hear that you think we do a great job! ?? Our team takes pride in keeping your wheels turning smoothly. Thank you for your trust—your car is in good hands! #FallsAutoTech #CustomerAppreciation
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?? Flat tires can really deflate your day, but we’re here to lift you back up! Big thanks for trusting Chuck & the team. We love helping our community when it's crunch time! ?️✨ #AutoCare #CommunityFirst
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Thank you for the glowing review! ?✨ We're all about honesty and straightforward service—no gimmicks here! We're thrilled to be your go-to auto shop. Remember, we’re just a pit stop away! #FallsAutoTech #NoBSService
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Thank you for your kind words! ? At Falls Auto Tech, we believe in honesty over hustle. Your trust fuels our drive to keep things professional (and sometimes amusing!) ?? We're thrilled you felt taken care of! #HonestyInAutoRepair #FallsAutoTech
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Thanks for the shout-out! We're thrilled that you find us your go-to for all things automotive. Chuck and the crew promise to keep the engine running smoothly … and the service even smoother! ?? #FallsAutoTech #WeLoveOurCustomers
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Thanks for the love, Lilly! ? Our team's all about precision, not cutting corners ⚙️. Chuck sends his regards, and we're here whenever you need us! #ExpertiseMatters #FallsAutoTech
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