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SureCritic / Feltner's Automotive Service
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Feltner's Automotive Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(125 Reviews)
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Score Details

5 stars
96%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

Categories
Contact
(304) 264-0024
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3202 Winchester Ave Martinsburg, WV 25405
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Feltner's Automotive Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(125 Reviews)
Write a Review
Recent Reviews
AK
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Amee K.
Kearneysville, WV
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2016
verified customerVerified Customer
Feltner's provides excellent service, they are knowledgable and honest.
I was referred to Feltner's when I did not feel like I was getting honest service elsewhere and it was the best move I could make for my vehicles. Tim has always taken the time to explain my options and goes above and beyond to make sure the experience is a positive one. I would never take my vehicles anywhere else. They get me in fast and communicate well, I highly recommend Feltner's.
Recommended
JL
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Jack and Patricia L.
Martinsburg, WV
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
verified customerVerified Customer
Ready to help, no matter what or to direct you for the help
Efficient
Recommended
JB
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Joseph T. and Pamela B.
Martinsburg, WV
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2016
verified customerVerified Customer
Service F-150
Good job
Recommended
MT
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Mark and Brenda T.
Inwood, WV
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Wonderful Service every time
We have taken our vehicles to Feltner's for almost 20 years. Never had a problem. This time was for a simple WV State inspection. Tim took my car at the scheduled time and was in and out very quickly. Tim does all my oil changes and regular maintenances. I don’t take my vehicle anywhere else as I have always found Tim to be very honest and trustworthy. He has always let me know of any upcoming problems and given me an estimate so no hidden surprises. I would highly recommend Tim to anyone with hesitation. Wanda who runs the office has always been very helpful and professional as well.
Recommended
BH
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Bill H.
Martinsburg, WV
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2016
verified customerVerified Customer
Awesome Service and People
I have never had a problem there they are the most professional and courtesy people in the business. They have no problem working with you or go out of there way for you. Will never go anywhere else.
Recommended
JB
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Joseph T. and Pamela B.
Martinsburg, WV
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2016
verified customerVerified Customer
Service
Thank you for your very good service
Recommended
JB
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Joseph T. and Pamela B.
Martinsburg, WV
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
verified customerVerified Customer
State Inspection
Thank you for your great work
Recommended
GT
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George T.
Hedgesville, WV
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2016
verified customerVerified Customer
Great Service
The appointment process was easy and the service was on time, thorough, and reasonably priced.
Recommended
JM
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J C M.
Shepherdstown, WV
Lexus RX 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
verified customerVerified Customer
Regular Servicing
Once again, Tim at Filter's Automotive Service did a fantastic job on my Lexus. Have used him for many years and he is the best!
Recommended
DT
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Dan and Judy T.
Hedgesville, WV
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
verified customerVerified Customer
Inspection
On time as always.
Recommended
KW
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Kerry and Jennifer W.
Martinsburg, WV
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
verified customerVerified Customer
Fast, friendly service
Were able to get me in and out quickly.
Recommended
HH
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Henry H.
Gerrardstown, WV
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
verified customerVerified Customer
WV State Inspection
Service was performed in a very prompt and efficient manner.
Recommended
PM
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Patrick and Treena M.
Martinsburg, WV
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
verified customerVerified Customer
Excellent Service
Always prompt, courteous service. Mr. Feltner and staff are always ready to help and get the job done within a reasonable time. Wanda can always be counted on to find the needed parts quickly. Great service and friendly people!
Recommended
TL
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Todd and Donna L.
Martinsburg, WV
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016
verified customerVerified Customer
Feltners is the best
Top notch customer service and automotive service from start to finish
Recommended
RR
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Robert R.
Martinsburg, WV
Honda Accord
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/29/2016
verified customerVerified Customer
You Cost Me $39.00!
When you recently performed a tire rotation and balancing service on my vehicle, your technician adjusted my tire pressures without bothering to re-calibrate the TPMS. This resulted in my getting a warning of severe under inflation of my tires. I pulled into the first tire service place I could find and after checking all 4 tires they determined that the TPMS hadn't been re-calibrated after the pressure adjustment. This resulted in me paying out $39.00! Not happy at all with this service!
Not Recommended
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