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Five Points Tire And Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,650 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Welcome to Five Points Tire and Auto Repair online! We are a Continental General dealer, and have quality tires from many brand including Hercules, Nexen, Michelin, BF Goodrich, and Uniroyal. We can offer all the same services and nationwide warranties as the company stores! We are proud to provide fuel-saving tires such as the Conti Pro Contact Eco Plus, which will help you save money on gas. Our customers who have tried these tires have been seeing improved fuel mileage. The General Grabber and the Continental Cross Contact are some of our favorite SUV tires We have guaranteed best-price quotes, meaning we will match prices.

Because of extreme weather conditions, especially heat in our NC summers, it creates potential for breakdowns. It becomes even more important for routine maintenance and to have your car checked before you hit the road. Some of the most important things to check include cooling system, belts, hoses, tires, A/C and critical fluids for your vehicle. We have ASE-certified technicians and nation-wide warranties. We offer very convenient service with fast turn-around times.

Our service department is staffed with ASE-certified technicians who have a combined experience of over 50 years! We guarantee our work, and that ASE certification is your written assurance that our techs know what they are doing. We specialize in all types of maintenance, electronic, diagnostics, electrical, suspension, brakes and various other miscellaneous car services. We will be happy to answer any questions you might have about your car or any of the services we offer. We are a NAPA service center.

We're conveniently located in southeastern Winston-Salem, near Kernersville. We're easily accessible from any of the areas in the Triad, and also handy to the piedmont and Boone. Wake Forest University and Winston-Salem State University students and their parents know they can get a fair deal, including student and faculty discounts. Call (336) 784-4612 or send an email to fivepoints@hotmail.com.
...more

Categories
Auto Repair, Tires, Repair Shop
Contact
(336) 784-4612

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
3075 Kernersville Rd Winston Salem, NC 27107-1748
Five Points Tire And Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,650 Reviews)

MF
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MILTON F.
Winston Salem, NC
Mercedes-Benz ML320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
Great
Great work done with professional people 👍

AB
ALYSSA B.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2025
verified customerVerified Customer
10
State inspection
Went here to get my state inspection for my vehicle renewal as the system was down for several days at the normal place I go. I was in and out in about 30 minutes. Quick and easy. Will definitely be back.

CW
CHIQUITA W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Excellent staff and service.
Always provides great service.

TD
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TONYA D.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Best Auto Shop Ever
I can’t say enough good things about this shop. Steve, Juan and the guys are the best. They have taken good care of me since 2016. I recommend them to anyone who needs car repair.

RT
RICHARD T.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
My wheel bearing replacement
The service was great and done in a timely manner

RW
ROBERT W.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Professional
Diagnosed ppl -ordered parts for following day . Efficient in work schedule-truck was out of shop in.time for afternoon appt. Rates much better than a dealership.

SC
SHARON C.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
I can alway rely on Steve to provide honest and reasonable services for me.
Thanks to Five Points Tire and Auto for being my one stop service.

BJ
BILL J.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Oil light
They kept me informed on what was going on with the repair and the cost of repair. They did the repair in a timely manor. All persons were very friendly and helpful.

AR
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ANITA R.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
verified customerVerified Customer
10
Automotive care.
Efficient and polite. Great work.

ZG
ZAC G.
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
It was amazing
Very quick and immaculate work

AF
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Allen F.
Kernersville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
The Epitome of Auto Service
Buying a 2007 used vehicle can be questionable, so I always ask Five Points to do a check over by their excellent personnel. A Five Point mechanic found a worn serpentine belt. Steve ordered one and it was installed on the same day.

The desk personnel are personable, intelligent, and efficient. What more could I want in an auto service center?

The coffee is pretty good, too.

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Wonderful People
Prices are reasonable and they care about their customers.

Verified Customer
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Oil change
Very professional

TG
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TERESA G.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Oil change
Oil change was done in a timely manner. Customer service was great; friendly staff.

MM
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MARGARET M.
Winston Salem, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Had oil change tires checked.
I always can count on great service prompt and curtious. They are just a call away.
Service Coupons and Posts
Thanks for the 5-star review! We're thrilled we could get your daughter's brakes done on the spot—no appointment necessary! 🚗💨 Our team is always ready to help! We can't wait to see you again! #BrakeTime #FivePointsTireAndAuto 🛠️✨
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We take honesty as seriously as a flat tire! 🛠️ Thanks for recognizing our care for customers. Your trust fuels our drive to keep you safe on the road! 🚗💨 #FivePointsTireAndAuto #CustomerCare
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We're thrilled to hear you enjoyed our quick service! ?? Being #1 is a title we take very seriously. Thanks for making our day—let's keep those wheels rolling! ?️✨ #FivePointsTireAndAuto #BestService
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? Thanks for the shout-out! We're always here to keep your rides dependable and your smiles even bigger! If your car could talk, it would give us 5 stars too! ⭐️? #FivePointsPride #AutoCareExcellence
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We're thrilled to hear you had a speedy and friendly experience with us! ?? Our team always strives to take great care of our customers. Thanks for the fantastic shout-out! You keep us motivated to serve! ? #CustomerAppreciation #FivePointsFamily
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We’re revved up to hear your kind words! ?? At Five Points, courtesy is our middle name (well, not really, but you get it)! Thanks for trusting us for over 20 years! Here’s to many more trips to our pit stop! ?️✨ #CustomerService #FivePointsFamily
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We're thrilled to be your trusty pit crew for all things tires, oil, brakes, and more! ?️ Your trust means the world to us—consider us your automotive superheroes! ?‍♂️ Thank you for the fantastic review! #AutoCare #FivePointsTireAndAuto ?✨
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Thanks, Barry! ? We're thrilled that we could promptly handle your tire change. Your words truly made our day! We're here to keep your car in tip-top shape, so swing by anytime! #FiveStarService #HappyCustomers
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?Thank you for the 5-star review!⭐️ We're thrilled to hear that you had a quick and efficient visit. Thanks for choosing us for your oil change and inspection needs. We appreciate your support! #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the 5-star review, Rodolfo! We're thrilled you had a great experience with our team. ? We appreciate your recommendation and look forward to serving you again. #CustomerAppreciation #FivePointsTireAndAuto
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Thanks for the love, Glyn! We're all about treating our customers like family. Can't wait to have you back! ?? #CustomerAppreciation #FivePointsFamily
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? Thank you for recommending us, Robert! We're thrilled to hear you've had a great experience with our prompt and courteous service. We appreciate your support! ? #FivePointsTire #GreatService
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? Thanks for the stellar review, Gary! We're delighted to hear that our team consistently impresses you with quick, thorough service. We'll keep those wheels spinning just for you. ?? #FivePointsTire #CustomerAppreciation
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@Anita, thank you for your 5-star review! ? We appreciate your support and trust in our auto repair services. Your feedback means the world to us! #FivePointsTireAndAuto #CustomerAppreciation #WinstonSalem
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Thank you for the great review, Tiffini! We're glad you had a great experience at Five Points Tire And Auto. ? #WinstonSalem #OilChange #CarCare ?️
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#WinstonSalem ???Thanks for the kind words! We're proud to provide excellent service and fair prices. #FivePointsTireAndAuto #AutoRepair #CustomerSatisfaction
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Thanks for the review, Ralph! ? We're glad we could help with the tire stem and head lamp. #WinstonSalem #FivePointsTireAndAuto ?
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Thanks for the kind words, Gus! ? We're glad to hear that your experience with us was extra special. #FivePointsTireAndAuto #WinstonSalem
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?#FivePointsAuto is the best! Integrity & exceptional customer care make it the perfect place for your family's auto needs in #WinstonSalem. ?#AutoRepair #CustomerCare
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