Business Solutions
English Español
SureCritic / Auto Repair / Genesis Of Everett
business image

Genesis Of Everett

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
78
Write a Review

Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores™
5.0
ReScore™ Average
78
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(425) 258-9100
Visit Website
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
5206 EVERGREEN WAY Everett, WA 98203
Get Directions

Score Details

5 stars
91%
4 stars
5%
3 stars
2%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
4
Total ReScores™
5.0
ReScore™ Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(425) 258-9100
Visit Website
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
5206 EVERGREEN WAY Everett, WA 98203
Get Directions
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
Write a Review
Recent Reviews
AH
gravatar
ANDREA H.
Everett, WA
2023 Genesis GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2023
verified customerVerified Customer
10
Category: Sales
Fantastic salesman
Dillon sold us our new GV70. He was great the day we bought our car and continues to answer our phone calls and questions with genuine pleasure.
RF
gravatar
RONALD F.
Anacortes, WA
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2023
verified customerVerified Customer
10
Category: Sales
Wonderful Experience
We have been hearing a lot about the Genesis product and we're happy to see that Genesis of Everett had product to view.. After arranging an appointment we were very pleased with our sales agent. He is very personable and knowledgeable of the product. He is also very good at explaining the features on the car.
JV
gravatar
JOHN V.
Wapato, WA
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2023
verified customerVerified Customer
10
Category: Sales
Over the top good
This dealership treats their customers with respect and dignity. They are top notch and accommodating from the time you walk through the door. Salesman Anthony was extremely helpful, patient , informative and made sure all of our needs were met. Great job Team Genesis of Everett!!!
TV
gravatar
Tom V.
Marysville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2023
10
Category: Sales
Excellent Car Buying Experience
Excellent car buying experience provided by Dillon Hewitt. The Finance Director Becky Zuckerberg is a customer service professional who truly cares that you have a positive car buying experience. Joe Frasquillo provided a quick no nonsense experience during the signing of the paperwork part of the purchase. The process was easy, with no pressure and with professional customer service.
DC
gravatar
David C.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2022
8
Category: Sales
good expereince
Recently bought a Genesis GV70. Had to wait for a while for it to be delivered but Nick kept us updated on progress several times. He turned us over to Julien who was easy to work with and took time to make sure we knew how to use all the features in the new car.
All professionals and we did not leave with the feeling we were rushed into a sale.
SD
gravatar
SHANNON D.
Colbert, WA
2023 GV70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
10
Category: Sales
Great service, great vehicle
I love my new GV70 and the service was excellent.
TM
gravatar
Tom M.
Walla Walla, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2022
9
Category: Sales
My sales experience
Our sales experience was very positive considering it was almost completely over the phone. Our sales rep (Lee) was very polite, professional and informative. He responded to our inquiries in a timely manner. We had initially spoke with another Genesis dealer who was less informative or helpful
TM
gravatar
THOMAS M.
Walla Walla, WA
2023 GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2022
verified customerVerified Customer
10
Category: Sales
My 2.5 GV80
Considering this sale was mainly done over the phone. Lee did a great job answering our question in a timely manner. He was always polite and professional. The only hang up was with the signing of the paperwork. Which was a bit of a fiasco considering we were pre approved
VL
gravatar
VICTOR L.
Kirkland, WA
2023 GV80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2022
verified customerVerified Customer
10
Category: Sales
very professional and right on point
The sales people listened and made the adjustments to the display as I wanted and were very quick solving my lack of knowledge in making the adjustments to my satisfaction.
CS
gravatar
Chan S.
Folsom, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2022
10
Category: Sales
Please allow a desperate out of state buyer purchase your car
Hello Brandon/Randy,

My name is Chan Siu and I'm from out of state, I tried to contract the Elantra N you have incoming but was unable to even put a deposit down due to being out of state in California. I've been looking everywhere and to be this close to finally being done with my ordeal only to be stopped by distance is heartbreaking. If there's anything you or your dealer can do, please reach out to me via email tonysiu888@gmail.com. Thank you.
ERIN L. from Genesis Of Everett responded on 06/06/2022 09:38 AM

Thank you so much for reaching out.  At this time, due to extreme inventory shortages we are trying to serve our local customers first as we are a local and family run auto group.  This has been an unprecesidented challenge for us and we appreciate your understanding.  If anything changes with our current invetory we will be happy to let you know! 

AB
gravatar
Arun David B.
Seattle, WA
2022 Genesis G70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customerVerified Customer
10
Category: Sales
Exceptional buying experiance
Even during the global chip shortage, they did not charge one penny more than MSRP, when every other major luxury brands had their own markup. Got a fair deal on the purchase and the experience was super smooth and super fast. Will highly recommend the dealership to friends and colleagues.
BRANDON D. from Genesis Of Everett responded on 01/18/2022 08:26 AM

Thank you again for allowing us to work with you and earn your business. Please reach out with any questions going forward we are all here for you. 

AG
gravatar
Anuj G.
Bellevue, WA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2021
verified customerVerified Customer
10
Category: Sales
Great experience! Exceptional staff
Had a great pre and post purchase experience with Genesis of Everett. Staff is great, they were helpful in the entire process (test drives, conversation over email).
I had mixed experience at other dealerships in the region. If you’re looking to purchase a Genesis, I would recommend considering Genesis of Everett.
BRANDON D. from Genesis Of Everett responded on 09/28/2021 10:58 AM

Thank you again for your business! Please know that we are all here for you going forward. We want to ensure your happiness with you new vehicle!

SB
gravatar
Steven B.
Sequim, WA
2022 Genesis Gv70
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
9
Category: Sales
Julien’s great customer service
Jillienwas able to find the model,trim,and color that I was looking for the day I talked with him. The car was delivered a week earlier than what had been promised. I was particularly impressed with the no haggle pricing.Of course, the very best thing about the transaction was being able to buy and take home the beautiful GV 70!
BRANDON D. from Genesis Of Everett responded on 08/31/2021 01:18 PM

Thank you again for your business! We are very happy to have served you and get you the car that you wanted. Please know that we are here for you going forward, please reach out to any of us with any questions. 

MK
gravatar
Michael K.
Seattle, WA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customerVerified Customer
Category: Sales
Good buying experience
Helpful and friendly people. The whole experience went smoothly and fairly quickly.
Recommended
BRANDON D. from Genesis Of Everett responded on 07/27/2021 01:56 PM

Thank you again for allowing us the opportunity to assist you and get you your new Genesis. Please know that we are here for you going forward also, any questions you have please reach out. 

RG
gravatar
Ronald G.
Sequim, WA
2021 Genesis Gv80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
verified customerVerified Customer
Category: Sales
Good selection of vehicles
After deciding on the Genesis GV80, it was challenging to find the color/package I desired. The Everett dealer indicated on their website that ONE was available, so I took a chance and drove/ferry ride from Sequim hoping it was still available. I was relieved to find my GV80 on the lot and soon negotiated a purchase and trade agreement. Extremely happy with the new vehicle and look forward to many comfortable and exciting road trips. Thanks
Recommended
BRANDON D. from Genesis Of Everett responded on 06/02/2021 10:46 AM

Thank you again for your business! Please reach out to any of us here with any questions, we are all here for you!

Displaying Review 1 - 15 of 26 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.