Business Solutions
English Español
SureCritic / Auto Body / Gerber Collision & Glass - Englewood
business image

Gerber Collision & Glass - Englewood

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(203 Reviews)
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
77%
4 stars
14%
3 stars
3%
2 stars
1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average

Business Details

Categories
Auto Body, Body Shop, Collision Repair
Contact
(303) 693-6500
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Mountain Time (Us & Canada)
6750 S. Dawson Circle Englewood, CO 80112
Get Directions
Gerber Collision & Glass - Englewood's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(203 Reviews)
Write a Review
Recent Reviews
JR
gravatar
Jen R.
Golden, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/13/2017
Worse Customer Service EVER by the manager Evan!!!!
By far one of the worst customer service experiences from a manager, ever. Which is funny because the manager is supposed to be the one to make things right, correct? This shop decided to jump the gun and started to disassemble my Nissan Juke (while breaking my fender molding in the process) before my insurance company decided to total my vehicle. Once they found out it was totaled they gave my car to me “as is” without my fender molding attached, without mentioning that my moldings were in my trunk and without mentioning that they had broken them.
I was also instructed to wait on my vehicle because it was being washed and when it was delivered to me it still had marker, sap, bugs on the grill and didn’t look like it had been washed at all. Anyway, I went in to speak to someone once I noticed my fenders missing and they sent someone out to put them back on. However, they’re not very secure because the clips were broken upon disassembly. Mind you I went in for hail damage and there was nothing originally wrong with the fender molding! Evan “the manager” came out to address the issue and made it abundantly clear that things break during the process and that he is there to operate a business. But what successful business can continue without customer service? He said I could purchase new fenders for my Juke but again, why should I pay $75 (in the cheap end) each for something that wasn’t broken to begin with?
I’ve read the reviews on here and one of the businesses responses to a review was that “Customer Satisfaction is very important to us”. I now know from firsthand experience that this comment definitely didn’t come from Mr. Evan himself.
Not Recommended
SB
gravatar
Seymour b.
Denver, CO
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/28/2014
RIPOFF WILL COMMIT INSURANCE FRAUD
I used to work at Gerber collision and glass, and knowing what I know now I would NEVER let them work on my car. Jason Chillimi the manager or used to be manager was caught shooting his own vehicle in the detail bay with a paint ball gun then submitted it as hail damage. STAY AWAY IF U VALUE YOUR VEHICLE AND THEORY REPAIRS THAT ATE DONE TO IT!
Not Recommended
JM
gravatar
John M.
Nissan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2013
verified customerVerified Customer
Category: Collision
The work was done very well. They were professional. The service representatives kept me informed of the progress and of any changes in the scheduling or the work.
Recommended
This review was collected via phone interview by CSi Complete
CD
gravatar
Cathryn D.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2013
verified customerVerified Customer
Category: Collision
I have used them in the past and they are great.
Recommended
This review was collected via phone interview by CSi Complete
DK
gravatar
Diane K.
Subaru
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2013
verified customerVerified Customer
Category: Collision
They did a great job.
Recommended
This review was collected via phone interview by CSi Complete
FB
gravatar
Fatima B.
Toyo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2013
verified customerVerified Customer
Category: Collision
I did not have any problems.
Recommended
This review was collected via phone interview by CSi Complete
TH
gravatar
Tracey H.
Bmw
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2013
verified customerVerified Customer
Category: Collision
The first time was better than this time but I got my car back and I'm happy.
Recommended
This review was collected via phone interview by CSi Complete
AG
gravatar
Angel G.
Merc
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2013
verified customerVerified Customer
Category: Collision
They went above and beyond the did extra repairs.
Recommended
This review was collected via phone interview by CSi Complete
MK
gravatar
Michael K.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
I have been there on two occasions before and I was really happy both times.
Recommended
This review was collected via phone interview by CSi Complete
CC
gravatar
Chris C.
Jeep
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2013
verified customerVerified Customer
Category: Collision
They went above and beyond to help us.
Recommended
This review was collected via phone interview by CSi Complete
RL
gravatar
Ruth L.
Honda
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
Everybody was very professional, it was a very pleasant experience.
Recommended
This review was collected via phone interview by CSi Complete
JV
gravatar
John V.
Niss
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2013
verified customerVerified Customer
Category: Collision
I have used them before. They did all that I asked them to do. My car was done time. They did a really good job.
Recommended
This review was collected via phone interview by CSi Complete
KM
gravatar
Keith M.
Jeep
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Collision
The whole experience was great.
Recommended
This review was collected via phone interview by CSi Complete
PS
gravatar
Philipp S.
Mazda
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2013
verified customerVerified Customer
Category: Collision
They kept me updated and made things convenient. It was no effort.
Recommended
This review was collected via phone interview by CSi Complete
JS
gravatar
Jenny S.
Ford
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2013
verified customerVerified Customer
Category: Collision
They were very timely and they kept me in the loop. They were very easy to work with.
Recommended
This review was collected via phone interview by CSi Complete
Businesses Near You
First Class Truck And Auto Service
98
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(125 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.