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GIC Car Clinic

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

GIC Car Clinic is dedicated to providing premium car care to our community with a 3 year / 36,000 mile nationwide warranty. Our team is committed to being there when you need us. Our well trained technicians and service staff help you understand how to maintain your car and experience the value and benefits of custom car care. We are a GIC Car Clinic is dedicated to providing premium car care to our community with a 3 year / 36,000 mile nationwide warranty. Our team is committed to being there when you need us. Our well trained technicians and service staff help you understand how to maintain your car and experience the value and benefits of custom car care. We are a top-notch team of experts that will get it done right the first time and tailor our scheduled services to fit your specific needs. For your convenience, we can keep you on the move with our personal shuttle service or rental car. Over the last 28 years, we have delivered peace of mind and quality service to our many customers, building lifetime relationships. We are there when you need us! ...more

Categories
Car Maintenance, Auto Repair, Repair Shop
Contact
(408) 279-5510

Business Hours

Mon
8:00 AM - 12:00 PM 1:00 PM - 5:00 PM
Tue
8:00 AM - 12:00 PM 1:00 PM - 5:00 PM
Wed
8:00 AM - 12:00 PM 1:00 PM - 5:00 PM
Thu
8:00 AM - 12:00 PM 1:00 PM - 5:00 PM
Fri
8:00 AM - 12:00 PM 1:00 PM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
375 Bird Avenue San Jose, CA 95126-3619
GIC Car Clinic's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(81 Reviews)

JB
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Jeanette B.
Sunnyvale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
10
Amazing Service
I took my car here for an AC repair and glad it got fixed within a day and at a reasonable price. The staff are all great, especially Helen who explained the cost of the repair & what to expect. She is honest, knowledgeable and very helpful. I highly recommend this place & will come back if ever in need for service. Five stars !!

JB
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Jeanette B.
Sunnyvale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
10
Amazing Service
I took my car here for an AC repair and glad it got fixed within a day and at a reasonable price. The staff are all great, especially Helen who explained the cost of the repair & what to expect. She is honest, knowledgeable and very helpful. I highly recommend this place & will come back if ever in need for service. Five stars !!

JB
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Jeanette B.
Sunnyvale, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2023
10
Amazing Service
I took my car here for an AC repair and glad it got fixed within a day and at a reasonable price. The staff are all great, especially Helen who explained the cost of the repair & what to expect. She is honest, knowledgeable and very helpful. I highly recommend this place & will come back if ever in need for service. Five stars !!

AM
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Aleiah M.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2019
Amazing Customer Service and Honest Work
If you are looking for honest mechanics this is the shop to go to! If you are looking for impeccable customer service that goes above and beyond this is the place! Derek and the entire GIC team is the best! Check them out ... you will be satisfied!
Recommended

JC
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Joel C.
Morgan Hill, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Perfect
I've been going to GIC 4, maybe 5 years now. They're friendly and straight forward. The repairs are always within estimate, both in type of work and cost and it's always solved problems. They work with my schedule and they work to save me money. They are my repair shop of choice. Joel
Recommended

TP
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Tami P.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2018
Awesome service
Awesome service. They make sure my car is running right. I would recommend them to friends and family.
Recommended

DH
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Dan H.
San Jose, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/31/2016
verified customerVerified Customer
Very informative
Found a fair amount of issues I needed to look into, serviced my car very quickly, even helped with a rent-a-car. Good service!
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 02/01/2016 01:35 PM

Hi Dan!
 We appreciate you allowing us to help you with your 4Runner. We look forward to seeing you on your next visit.
Thank You!


KM
Kathryn M.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2015
verified customerVerified Customer
Category: Service
Spoke with Richard. He said he likes this business.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 01/06/2016 10:18 AM

Hi Katie & Dick!
 We appreciate you taking the time to compliment us. We look forward to seeing you on your next visit.
Thank You


PL
Pearl L.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2015
verified customerVerified Customer
Category: Service
Pearl said this business is very courteous and they were done on time.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 01/06/2016 10:17 AM

Hi Pearl! 
 We appreciate your compliments! We look forward to seeing you on your next visit.
Thank You


DP
David P.
Morgan Hill, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2015
verified customerVerified Customer
Category: Service
David said this business has wonderful customer service. The expertise as well as the helpfulness of Jose made him feel important and more that it is a family business. He did not feel like they were trying to gouge his money. Jose broke down what he needed on his vehicle and gave him advice on what to do. The vehicle is running great now.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 12/14/2015 03:50 PM

Hi David!
 We appreciate your kind words and look forward to seeing you back on your next visit.
Thank You.


TM
Tom M.
San Jose, CA
Chevrolet Silverado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2015
verified customerVerified Customer
Category: Service
Tom said this business was excellent.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 12/04/2015 04:22 PM

Hi Tom!
 We appreciate your compliment! We're glad we were able to help you with your Silverado's smog inspection.
Thank You.


CF
Charles F.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2015
verified customerVerified Customer
Category: Service
Charles said he is extremely happy with this business. He has no complaints. They provide good work.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 11/30/2015 10:11 AM

Hi Chuck!
 We appreciate the compliment! We thank you for your friendship.


MG
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Mark G.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2015
verified customerVerified Customer
professional, clean, and considerate.
Very professional service,
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 11/12/2015 10:13 AM

Hi Mark!
 We appreciate you bringing in both your Land Cruisers for their smog inspection. We look forward to seeing you on your next visit.


DS
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Denise S.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2015
verified customerVerified Customer
Excellent Service
Jose and Alan are super. They tell it like it is in regards to needed service or whether it can wait a bit. No pressure at all. I trust them implicitly with servicing my vehicle.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 11/10/2015 11:25 AM

Thanks Denise! 
 We really appreciate you trusting us with the care of you and your Solara!


BB
Berenice B.
San Jose, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2015
verified customerVerified Customer
Category: Service
Berenice said Jose was really attentive and showed her what exactly was wrong with the vehicle. They asked her whether she was comfortable with the service that needed to be done before moving forward.
Recommended
Jose O., Service Manager from GIC Car Clinic responded on 10/26/2015 09:08 AM

Hi Berenice!
 We appreciate your comment! We're glad that we were able to service your Freestyle and let you know about our recommendations.
Thank You.


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