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Grapevine Automotive Services

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(223 Reviews)
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Score Details

5 stars
92%
4 stars
4%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average

Business Details

About

We are proud to be the go-to automotive service repair center right here in the heart of Grapevine. All of our technicians are ASE certified. We are proud to be the go-to automotive service repair center right here in the heart of Grapevine. All of our technicians are ASE certified.

Categories
Auto Repair, Repair Shop, Oil Change
Contact
(817) 481-5836
Closed
Business Hours

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
131 Central Ave Grapevine, TX 76051-6229
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Grapevine Automotive Services' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(223 Reviews)
Write a Review
Recent Reviews
PG
gravatar
Peter G.
Van Alstyne, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/27/2019
Boycott this dealership
I had a bad experience at the service department waiting 9 hours for my vehicle to get an oil change and a recall done.spoke to the general manager about the situation he told me he'd make it a priority to get it done quickly. After he made that promise to me he made himself unavailable for the rest of the day to speak to me. Spoke with a few other managers but they were all so rude. So I sat patiently and waited my 9 hours. Couple days later I tried to reach out to the corporate office and because I did so they informed Chrysler that my business is no longer welcome at this dealership. Talk about retaliation this is how their ownership treats customers who have legitimate complaints. I'm a disabled combat veteran no longer welcomed at Grapevine Dodge. Please anybody who cares about combat veterans would boycott this dealership.
Not Recommended
BA
Barney A.
Colleyville, TX
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
verified customerVerified Customer
Category: Service
Barney said the business provides good, quick service.
Recommended
SW
Silas W.
Texas
Chevrolet Impala
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2018
verified customerVerified Customer
Category: Service
Silas said the staff took care of the situation, they were reasonably priced and stood behind the work they did.
Recommended
EO
Erich O.
Texas
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2018
verified customerVerified Customer
Category: Service
Erich said the staff were friendly and they did a great job.
Recommended
CF
Casey F.
Texas
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018
verified customerVerified Customer
Category: Service
Casey said the employees are the greatest guys he knows. He likes them. They have great attitudes. He loves their work. They help their customers out in any way they can, and they get the job done in a timely manner. They let him know about what needs to be done now and call for an okay for any extra services. They also give him the option and let him know about services needed down the road.
Recommended
MF
Melanie F.
Texas
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
verified customerVerified Customer
Category: Service
Melanie said she has been going to this business for 18 years. Dane, the owner is awesome and sweet. All the people at this business are kind, wonderful, and do great work. They are always professional, and always work with her. They go above and beyond to help her. She can't thank them enough.
Recommended
OW
Otis W.
Texas
Lincoln Town Car
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
verified customerVerified Customer
Category: Service
Otis said the business provides quality customer service. The staff listens and works together with him.
Recommended
BS
Brian S.
Texas
Ford Club Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018
verified customerVerified Customer
Category: Service
Brian said the employees took care of him and his vehicle. He was happy with the pricing and overall, this was a great experience for him.
Recommended
PB
Pat B.
Grapevine, TX
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018
verified customerVerified Customer
Category: Service
Pat said this business always does a good job.
Recommended
MP
Mary P.
Texas
Ford Windstar Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2018
verified customerVerified Customer
Category: Service
Mary said the staff were really nice and helpful. She uses a walker, and the employees picked her up and took her to get her vehicle when it was done. She really appreciated them, and they treated her well.
Recommended
TN
Tammy N.
Texas
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
verified customerVerified Customer
Category: Service
Tammy said everything was perfect with the business from the tow to the very end.
Recommended
GM
George M.
Texas
Dodge Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/25/2018
verified customerVerified Customer
Category: Service
George said it was a bit of a hassle to get his vehicle back. He was given a completion date but when he called to get updates no one would answer the phone. When it was answered , no one would have any information and the person who answered the phone didn't even know who was working on his vehicle.
Recommended
JE
Jack E.
Texas
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2018
verified customerVerified Customer
Category: Service
Jack said the staff provided good customer service and they did a great job.
Recommended
RB
Robert B.
Texas
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2018
verified customerVerified Customer
Category: Service
Robert said the mechanic did what he said he was going to do and it was done quickly.
Recommended
MA
Mike A.
Texas
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2018
verified customerVerified Customer
Category: Service
Mike said the business is very good.
Recommended
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