Sales Department 's Reviews

4.9

(135 Reviews)

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Recent Reviews

MARIA M.

Orlando, FL

03/31/2025

Category: Sales

mi carro

un gran trato profecional y un muy buen producto

Karen H.

Saint Augustine, FL

02/13/2023

Category: Sales

Spot on Sales

We've bought many cars in our 65+years. We usually don't like looking and then buying a car but at Greenway, Phil Smith was knowledgeable and sincere. We like honesty and integrity and felt that was obvious. The sales staff in general is pleasant and it appears to be a happy work environment, which also indicates a good thing. We were able to test drive several cars and Phil came along and was able to point out many features of each car. We appreciate when a sales person "LISTENS" to our likes, dislikes and needs. Greenway Hyundai is a great place to look for a car, used or new since the sales dept and finance department are truly a sincere group of people.

Melanie S.

Orlando, FL

02/06/2023

Category: Sales

Yoyo

We purchased a vehicle in September, 2022. After we made the down payment, signed the papers and shook hands, we took the car home grateful and excited. Shockingly, two weeks later, the dealership called us to let us know that somehow our financing had fallen through and that we needed to rework the contract. OF COURSE, the reworked contract was ridiculously crafted in their favor. Anyway, we called our lawyer. In the meantime, they reported our purchased vehicle as stolen!! The next day, the police arrived and took my husband to jail!!! So, you can understand why I have given one star. Worst experience of my life. Slimeball dealership.

CECILIA A.

Orlando, FL

2022 TUCSON

07/12/2022

Verified Customer

Category: Sales

Great and painless deal

We got the best salesperson Steven, extremely knowledgeable

WENDY M.

Orlando, FL

2022 SANTA FE

07/02/2022

Verified Customer

Category: Sales

My experience

Loved everything about my experience.

Amy A.

Orlando, FL

2022 Hyundai Palisade

03/25/2022

Verified Customer

Category: Sales

Great experience

Ask for Miguel he made me feel so comfortable the entire process

SAMANTHA B T. from Greenway Hyundai Orlando responded on 03/29/2022 12:52 PM

Thank you for completing our short survey for Greenway Hyundai.
Your feedback is very important to us as we strive to continue to provide exceptional customer service for every guest!

Thank you for your 5 stars!

Verified Customer

Orlando, FL

2022 Hyundai Tucson

02/28/2022

Verified Customer

Category: Sales

Exceptional Service

I've always been skeptical of car dealerships, as they have tended to look at me as just a deal rather than a person. This dealership proved to be different. Angelica asked about myself and preferences before anything and was quick to get to what I needed and how to get me what I wanted. Even with the difficulties and setbacks buying a car can entail, she was kind and helpful and communicative through the entire process, and the manager down to earth as well. This dealership is the best I've seen to date and will recommend to friends and family in the future.

SAMANTHA B T. from Greenway Hyundai Orlando responded on 03/01/2022 10:48 AM

Thank you for taking out the time to complete our short survey for Greenway Hyundai Orlando. Your business and feedback are incredibly important to us!

Anderson D.

Aventura, FL

2022 Hyundai Santa Cruz

02/28/2022

Verified Customer

Category: Sales

Great!

The seller was very attentive and showed me the whole car before purchase. it was only in the act of the contract that I had some surprises such as fees and services that I had not told me before. the price was above the agreed.

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/28/2022 09:57 AM

Thank you for taking time out to complete our short survey for Greenway Hyundai Orlando. We are so happy to hear you were provided with exceptional customer service during your visit. Thank you for your business and your 5 stars!

Julian H.

Orlando, FL

2022 Hyundai Tucson

ReScore Review™

02/26/2022

Verified Customer

Category: Sales

Original Review

02/24/2022

Category: Sales

do not be fooled

update still waiting on the warranty's cancelation more than a month now.

Horribly situation that I went through no happy at all over prices nothing was clear even that the vehicle was in other hyundai they said to go over 10 grand to get it over the price that the other dealer was offering with the mark up and everything ,no happy guaranteed definitely I do not recommend it nobody was helpful at any point even when I offer to pay more for that I want it really disappointing.

to add this people contact me and request to change my review with the same hyundai trying to find a way to help me after the first inconvenience letting me wait more than a month, with the excuse that they will change the car and help me out with the value, when the date when the date of the vehicle arrived I followed up to which the manager Mr Ken contacted me and told me that he had not yet arrived later, he contacted me and told me that he had arrived but that I had to go the same day because if not they were going to sell it even when they had previously promised me that they would keep it for me, I tried to solve and I went that day, they promised me a thousand things and even took an additional deposit to make the change again with false promises telling me that everything, when the date of the vehicle arrived I followed up to which the manager Mr Ken contacted me and told me that he had not yet arrived later, he contacted me and told me that he had arrived but that I had to go the same day because if not they were going to sell it even when they had previously promised me that they would keep it for me, I tried to solve and I went that day, I was promised a thousand things at the end they asked me for almost $8000 the down payment with the excuse that my license was temporary something that never happened first time and again they run my credit without any authorization letting me in the same position completely screwed, please do not trust on this people who are trying to get advantage on others and never change the reviews even if they promise something different. if you want to receive more info you can contact me jaltago@gmail.com and for sure i can give the complete details

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/25/2022 08:21 AM

Ms. Hernandez,

Thank you for taking the time to complete our review. I can understand your frustration here and would like to apologize for what sounds like a very disappointing experience. Transparency is important to us and we are going to look into the details of your visit so we can take the appropriate steps to address these concerns. I appreciate you bringing this to my attention. Someone from our team will reach out to you to gather more details so that we can prevent another poor experience from happening again. I hope you will give us the opportunity to restore your trust and confidence with Greenway Hyundai.

Steve S.

Orlando, FL

02/19/2022

Category: Sales

Nice Car and Even better Sales staff!

I was surprised how the car handled(Quiet as well) and all of the high tech gadgets! Had this car almost 2 weeks. Our Sales person was Lukus. He helped us get a nice deal on this loaded Tucson. He worked very hard to get the price where we needed it and I would recommend seeing him when you visit Greenway for a new car!
This is the 3rd Hyundai that we have purchased from Greenway Hyundai!

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/21/2022 09:38 AM

We appreciate you taking the time out to complete our short review for Greenway Hyundai Orlando. Thank you for your business as well as your 5 stars!

Verified Customer

Kissimmee, FL

2022 Hyundai Tucson

02/16/2022

Verified Customer

Category: Sales

They will rip you off

Don’t just question everything to do with pricing, new vehicle and trade-in. Don’t just do your homework before going, take printouts and make sure you ask for and look at everything before agreeing to prices (look at sticker price, look at their documentation for trade-in, review paperwork before signing). If you don’t, they will overcharge on the new vehicle and under value your trade-in.

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/18/2022 02:04 PM

Thank you for taking the time to complete our review. I can understand your frustration here and would like to apologize for what sounds like a very disappointing experience. Transparency is important to us and we are going to look into the details of your visit so we can take the appropriate steps to address these concerns. I appreciate you bringing this to my attention. Someone from our team will reach out to you to gather more details so that we can prevent another poor experience from happening again. I hope you will give us the opportunity to restore your trust and confidence with Greenway Hyundai.

William G.

Kissimmee, FL

2022 Hyundai Santa Fe

02/13/2022

Verified Customer

Category: Sales

Exceptional people and excellent product!

The only place to buy a Hyundai in FLORIDA, period!

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/14/2022 10:28 AM

Thank you for taking the time to complete our short survey for Greenway Hyundai Orlando. We value your business and we truly appreciate your feedback!

Thank you for your 5 stars!

Judith M.

Windermere, FL

2022 Hyundai Kona

02/10/2022

Verified Customer

Category: Sales

Mine was great dealership

Ayana was my Sales Rep and was very professional, no pressure, and explained in detail every step of my purchase. Dealership clean and friendly. Financial was in a timely fashion and treated very nice. Been a customer for 12 years. Thank you Greenway Hyundai

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/11/2022 01:35 PM

Thank you for taking out the time to complete our short survey for Greenway Hyundai Orlando. Your business and feedback are incredibly important to us!

We thank you for your 5 stars!

Luz G.

Kissimmee, FL

2022 Hyundai Elantra

02/10/2022

Verified Customer

Category: Sales

Great service

Great deal!!!

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/10/2022 01:46 PM

Thank you for taking the time to complete our short survey for Greenway Hyundai Orlando. We value your business and we truly appreciate your feedback!

Thank you for your 5 stars!

Jose O.

Cypress Gardens, FL

2022 Hyundai Santa Fe

02/04/2022

Verified Customer

Category: Sales

Good service

a very good team knowledgeable about the product, good customer service

SAMANTHA B T. from Greenway Hyundai Orlando responded on 02/04/2022 03:02 PM

Thank you for taking the time to complete our short survey for Greenway Hyundai Orlando. We value your business and we truly appreciate your feedback!

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