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Guillen's Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(231 Reviews)
95
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

FULL SERVICE AND REPAIR, DOMESTIC AND FOREIGN VEHICLES FULL SERVICE AND REPAIR, DOMESTIC AND FOREIGN VEHICLES

Categories
Auto Maintenance, Tires, Windshield Repair
Contact
(301) 495-0950
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
938 Sligo Ave Silver Spring, MD 20910
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Guillen's Automotive 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(231 Reviews)
Write a Review
Recent Reviews
SJ
SENTERIA J.
Silver Spring, MD
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent service!
I was a walk-in and they were able to service me on the spot. Took the two hours to order the part and repair my car, this was a BLESSING!! And they are reasonably priced and very nice! I will be taking my car back to them very soon!
MP
MELISSA P.
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Excellent work and great guys
Guillen's is the best garage around. Totally professional and really nice guys
SL
STEVE L.
Bethesda, MD
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
In and out of the shop quickly
Called Juan and was able to get into the shop quickly and he did everything I needed very quickly.
EP
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ELIZABETH P.
Bethesda, MD
Lexus NX 300h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Oil change
Awesome
WJ
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WICCA J.
Washington, DC
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Change the leaking vtec valve on my 2016 Honda Odyssey
Guillen's is great. They do great work at a reasonable cost. They have changed the timing belt, and this time replace a leaking vtech valve.
They are fast and efficient and I highly recommend them.
CR
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CHERYL R.
Silver Spring, MD
Toyota Prius Prime
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Always friendly. Always honest
The proprietors always explain what needs repair and often, what doesn't. They patiently answer questions. Others on our lical list-serve also recommend them.
NW
NANCY W.
Lexus IS 250
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Excellent timely efficient care
When Bob of Bobs Toyota retired I didn’t think any folks taking on the business could be as good. Bob is still a hero in my book, but Guillen has carried on supremely and put on their own personal touches. Thanks to you all for years of steadfast and kind thoughtful service.
TC
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TRACY C.
Chevy Chase, MD
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Juan takes great care of me and my car
I went to Bob's Automotive for over 20 years. I was sad when he retired but Juan has been the same honest,exceptional and available when I needed regular service or a last minute fix. I recommend Guillens without reservation.
BC
BRANDON C.
Washington, DC
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Always great service
Every time I come to Guillen’s, my car is returned with excellent work having been done. I never feel like I am being raked over the coals price wise and they always keep me informed as far as the progress of my vehicle. Will continue to use them as long as I have a car!
BR
BOB R.
College Park, MD
Toyota Prius v
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Car check and installation of dashcam
The Guillen brothers always provide friendly and expert service on our Toyota and Lexus cars. Bravo!
GA
GIZACHEW A.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
9
Oil change and headlight replacement
The team at Guillen's is professional and effectual. Guillen's cam recommended and I dropped in for an oil change and headlight replacement. The service was completed quickly. I plan to return for oil changes and I'll give them an initial try for other mechanical issues moving forward.
SP
STEVE P.
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Found intermittent issue on first try
Found intermittent issue on first try. Quick and responsive service.
SN
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STEPHANY N.
Washington, DC
Volvo XC60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2025
verified customerVerified Customer
10
My tires and car was serviced
My tires were replaced and my car was serviced. Efficient work in a professional timely way with a very reasonable cost.
Verified Customer
Silver Spring, MD
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
9
Warning light diagnosis and repair
Good job!
Verified Customer
Riverdale, MD
Toyota Venza
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
9
Venza
Happened to come across this auto shop on my way to work. Had an issue with a back tire and I walked up and asked for help. The person that helped me (which I think is the owner) took a look and fixed the problem while also pointing out another issue. Brought my car back and the repair was done quickly. Thanks and will definitely recommend this autoshop.
Displaying Review 1 - 15 of 231 in total
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