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Hud's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,561 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
90%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

We are a family owned and independent business. We stand behind all the work we do on your vehicle. You can trust us to properly diagnose the problem, offer honest repair advice and ensure your vehicle is repaired properly the first time. Since 1989 I have built a reputation for being up-front, honest and fair. I would love to serve you We are a family owned and independent business. We stand behind all the work we do on your vehicle. You can trust us to properly diagnose the problem, offer honest repair advice and ensure your vehicle is repaired properly the first time. Since 1989 I have built a reputation for being up-front, honest and fair. I would love to serve you by taking care of your auto repair needs. -Hud ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(806) 866-9898
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
8212 Valencia Ave Lubbock, TX 79424
Get Directions
Hud's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,561 Reviews)
Write a Review
Recent Reviews
SN
Sierra N.
Lubbock, TX
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Sierra said it was quick and easy. They were really nice.
Recommended
SC
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SCOTT C.
Lubbock, TX
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Awesome service
HUD’s always has great customer service and takes care of all our automotive needs. I’ve been a loyal customer since 1996!
RS
Ronnie S.
Lubbock, TX
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
Category: Service
Ronnie said they do good work and he is very pleased with them.
Recommended
SS
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SHARON S.
Lubbock, TX
Toyota Echo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Whew!
Very grateful of how they worked to get some unanticipated repair done and my car back to me in short order, and they kept me apprised of the progress. The estimate was more than I initially expected and as I thought about it, I figured I might be able to find somewhere where the cost might have been a little less, but I wouldn't have had the confidence that the parts were quality and the work was done correctly as I know it is done at Hud's, and that's worth it. And I know if I ever have an issue with the work (which I never have over the past 10 or 12 years), then they would stand behind it. There isn't an overall better place to have work done on your vehicle, from friendliness to quality. I am grateful to have my 24-year-old Toyota still on the road, thanks in large measure to Hud's.
NT
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NICHOLAS T.
Lubbock, TX
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
The best ever
They are the BEST!
ET
Ethan T.
Lubbock, TX
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Ethan said they were fast and fixed what he needed.
Recommended
SW
Shawna W.
Lubbock, TX
Buick Encore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Shawna said didn't have the service done, it was little bit pricey and everyone was very nice.
Recommended
ML
Mandy L.
Lubbock, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Mandy said the business is honest, well-priced and kind.
Recommended
JB
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JEFF B.
Lubbock, TX
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Customer oriented
Huds always treats customers with respect, and seems to make each person who walks in their door feel important and like a friend. .
AS
Angela S.
Lubbock, TX
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Angela said they are amazing, love them, love the small business, and they do great work.
Recommended
FB
Falton B.
Lubbock, TX
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2025
verified customerVerified Customer
Category: Service
Falton said the customer service was great, great guy.
Recommended
BP
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Billy P.
Lubbock, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2025
verified customerVerified Customer
10
Pickup repairs
Very quick analysis and repair.
JE
Jerry E.
Texas
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Jerry said they're super reliable and they always take care of the issue at hand.
Recommended
KM
Kevin M.
Lubbock, TX
GMC Sierra 2500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Kevin said they took care of him in a timely fashion, they explained everything that was going on.
Recommended
CS
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CLAUDE S.
Lubbock, TX
Buick Envision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
We always have a good experience with professional mechanics.
We trust Hud's to be honest and trustworthy. They always give excellent service and we can count on them to be thorough. It's so nice to have a mechanic that you know personally.
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