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Intell Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Professional Automotive services and maintenance at a reasonable cost with qualified technicians. Our goal is to make automotive experience friendly and successful. Professional Automotive services and maintenance at a reasonable cost with qualified technicians. Our goal is to make automotive experience friendly and successful.
We will tell you the truth, and nothing but the truth. We'll tell your exactly what needs to repair. We're proud of the work we do and strive to earn your best review. We stand by our work.
...more

Categories
Auto Repair, Repair Shop, Transmission Repair
Contact
(703) 665-2199

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
23585 Overland Dr Ste 116 Sterling, VA 20166
Intell Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(587 Reviews)

SJ
Saba J.
Reston, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Saba said they were recommended to her. Excellent service and the owner is amazing.
Recommended
John L., Executive Manager from Intell Auto Service responded on 03/29/2025 09:38 AM

We appreciate the glowing review! It’s always wonderful to hear that recommendations lead to positive experiences. Our team takes pride in providing excellent service, and we're glad you found the owner to be amazing—spoiler alert, they’re a pretty remarkable character! Looking forward to keeping your vehicle in tip-top shape.


KP
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KAREN P.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Always First class service!
I highly recommend Intell auto service. The facility wait area is comfortable and the staff is courteous and professional.
I totally trust them to perform any service on my car!
John L., Executive Manager from Intell Auto Service responded on 03/20/2025 09:38 AM

We're delighted to hear that you recommend Intell Auto Service! It’s great to know that our comfortable waiting area and courteous staff have made an impression. Trust is hard to come by, but we're happy you've put your faith in us for your car’s needs – we'll make sure to keep the trust engine running smoothly! Drive safe and keep those wheels turning!


AD
Ahmet D.
Fairfax, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
Category: Service
Ahmet said the experience was good.
Recommended
John L., Executive Manager from Intell Auto Service responded on 03/15/2025 09:36 AM

We appreciate you taking a moment to share your experience with us. It's great to hear that you had a good time. We're all about keeping things running smoothly, both in your vehicle and during your visit! If there's anything specific that stood out, do let us know. Your feedback is what keeps our engines revving.


Verified Customer
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
9
Quick as a rabbit.
Dropped both my cars off this week and, as usual, Intel was able to address my needs and provide a fast turnaround…! Been a customer going on five years now since moving to VA. They are backed by AAA and provide quality workmanship!
John L., Executive Manager from Intell Auto Service responded on 03/07/2025 09:36 AM

We appreciate you taking the time to share your experience with us. It's fantastic to hear that both your cars received the royal treatment and that you were back on the road in no time. Five years and still going strong – that's a loyalty streak we can proudly celebrate! We're glad you see the value in our AAA backing and workmanship. Here’s to keeping those wheels turning smoothly for many more years to come.


TT
Tyler T.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
Category: Service
Tyler said everyone was super helpful. He said he appreciates the guy at the front desk.
Recommended
John L., Executive Manager from Intell Auto Service responded on 02/25/2025 09:35 AM

We’re glad to hear that our team was able to serve you well! A helpful front desk is often the unsung hero of auto service, like the Robin to our Batman. It's great to know their efforts made a difference for you. We appreciate your feedback and look forward to assisting you in the future!


AK
Abdullah K.
Chantilly, VA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Abdullah said they had good service.
Recommended
John L., Executive Manager from Intell Auto Service responded on 02/13/2025 09:37 AM

Thank you for taking the time to share your thoughts! We're glad to hear that you experienced good service with us. We strive to keep the wheels of satisfaction turning smoothly, and your feedback helps us to keep getting better. If there's anything we can do to make your next visit a five-star experience, just let us know!


KP
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KAREN P.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2025
verified customerVerified Customer
10
Great service by Joe
Had my vehicle inspected. It took awhile but Joe kept me posted on the status
Overall good customer service
John L., Executive Manager from Intell Auto Service responded on 02/10/2025 09:36 AM

We're glad to hear that you had a positive experience with the vehicle inspection. Joe's commitment to keeping you updated is just part of our plan to keep you informed—and makes those wait times feel a little less *waity*! Your feedback about our customer service means a lot to us, and we're here to help whenever you need.


DS
Donna S.
Winterville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
Category: Service
Spoke to Richard. He said everything was good.
Recommended
John L., Executive Manager from Intell Auto Service responded on 02/11/2025 09:35 AM

Thanks for sharing your experience! It sounds like Richard did a fantastic job keeping everything running smoothly. We strive for smooth sailing in the auto world, just like a well-oiled machine. If you ever need anything else, we're here to help!


Verified Customer
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Honest service center
I have been dealing with Intel for many years Joe and John qte great.
John L., Executive Manager from Intell Auto Service responded on 02/06/2025 09:37 AM

We truly appreciate your long-standing loyalty to Intell Auto Service. It's great to hear that Joe and John have been doing an excellent job for you over the years. They certainly know how to keep things running smoothly, both in service and in personality! If you ever need anything, we're just a tune-up away.


PP
Pawvana P.
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2025
verified customerVerified Customer
Category: Service
Pawvana said they're very friendly and have a good price with fast service.
Recommended
John L., Executive Manager from Intell Auto Service responded on 02/05/2025 09:37 AM

We're glad to hear you enjoyed our friendly service and speedy turnaround! It sounds like we hit the sweet spot with pricing too. If we had a medal for customer satisfaction, you'd be our gold medalist! We're here to help whenever your vehicle needs a little TLC.


BM
BILL M.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
On the road again
Had an issue starting my car last evening…. Needed a jumpstart from AAA and took the vehicle to Intel Auto for confirmation of a possible bad battery. John and his team work seamlessly and after checking out the starter and alternator verified the need for a new battery! Was back in business in no time flat and for a reasonable price!
John L., Executive Manager from Intell Auto Service responded on 01/30/2025 09:36 AM

We're glad to hear that you were back on the road in no time, Bill! It's always a bit of a shock when your battery decides to take a nap unexpectedly. Kudos to our team for working their magic and getting you sorted out. If your car ever tries to pull a fast one on you again, you know where to come for the superhero treatment. Drive safe out there!


RF
Robert F.
Ashburn, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Robert said the manager seemed like an honest person who cares about doing a good job.
Recommended
John L., Executive Manager from Intell Auto Service responded on 01/28/2025 09:35 AM

We appreciate your feedback and are glad to hear that you felt our commitment to quality service shined through. It’s always nice to know that honesty and care are noticed—it’s the secret sauce of our auto service recipe! If you need any more assistance in the future, don’t hesitate to drop in.


DH
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DAVID H.
Sterling, VA
Mercedes-Benz G550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2025
verified customerVerified Customer
10
Great professional service.
John and his team do a great job. They are honest and provide professional service.
John L., Executive Manager from Intell Auto Service responded on 01/23/2025 09:34 AM

It's fantastic to hear that you had a great experience with our team! Honesty and professionalism are at the core of what we do—almost as important as finding the perfect parking spot. We're glad we could help you out, and we appreciate your support. Here's to smooth rides ahead!


FD
Filipe D.
Aldie, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
Category: Service
Filipe said they have always been good, honest people.
Recommended
John L., Executive Manager from Intell Auto Service responded on 01/10/2025 09:35 AM

We truly appreciate your feedback! It’s fantastic to hear that our honest approach has made a positive impression. After all, in the world of auto service, it pays to have a trustworthy pit crew. We're here to keep your vehicle running smoothly and your confidence high. Thanks for being part of our community!


AT
Amit T.
Sterling, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Amit said it's good, very good.
Recommended
John L., Executive Manager from Intell Auto Service responded on 01/03/2025 09:34 AM

We're glad to hear that you found our service to be very good! It’s always great when our hard work pays off and leaves customers satisfied. If there's anything more we can do to keep those good vibes rolling, just let us know. Safe driving!


Displaying Review 1 - 15 of 587 in total
Service Coupons and Posts
Thank you for the stellar review! 🌟 We love making your wait as comfy as your car is after a service. Our staff is always here to keep things courteous and professional. Trust us, your vehicle is in good hands! 🚗💨 #CustomerCare #IntellAutoService
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We’re thrilled to have loyal customers like you! 🚗💨 Joe and John are the dynamic duo of auto care, always ready to make your ride shine. Here’s to many more years of great service! Thanks for trusting Intell Auto Service! #CustomerAppreciation #AutoCare
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🚗🔋 Thank you for the fantastic review! We're thrilled to hear John and the team got you back on the road quickly—no one likes being stuck! Our goal is to keep your ride smooth and your wallet happy. See you next time! #IntellAutoService #JumpStartJoy
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A huge thank you for the kind words! 🌟 We’re thrilled to know that our honesty and professional service shine through. Here at Intell Auto Service, we always strive to keep you rolling smoothly! 🚗💨 #CustomerAppreciation #IntellAutoService
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We’re revved up about your kind words! ?? John and the team truly do care, and it shows in every oil change and tire rotation. Thanks for keeping the good vibes rolling! ? #CustomerCare #IntellAutoService
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? Thank you for the fantastic shoutout! We're thrilled our service hit the high notes! ? If you ever need more auto magic, we're just a pit stop away. Keep those wheels turning! #IntellAutoService #OutstandingService
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Thanks for the love! We're thrilled you found our service reliable and high quality! ?✨ We promise to keep your wheels turning smoothly—no rocket science here, just good ol' car care! ? #IntellAutoService #QualityCare
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We're revved up to hear that Intell Auto is winning your heart! ?❤️ Our team is dedicated to providing top-notch service, and your kind words fuel our passion. Keep those wheels rolling! ?️ #IntellAutoService #CustomerLove
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Thank you for choosing Intell Auto Service! ?✨ We're thrilled to hear your first experience was a hit! Our team loves helping you keep your ride in top shape. Come back anytime—your car will thank you! ? #CustomerJoy #AutoServiceExcellence
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We're blushing! ? Thank you for the kind words! At Intell Auto Service, we strive to keep your wheels turning smoothly with a friendly smile and honest repairs. We promise to keep being your car's favorite pit stop! ?? #AutoCare #CustomerLove
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We're thrilled you found us speedy and efficient! ?✨ Our clear communication ensures no surprises—just pure driving joy! Thanks for the high-five! ?? #CustomerAppreciation #IntellAutoService
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We're thrilled to be your go-to for car care! ?✨ Honesty and trust are the fuel that drives us. We're here to keep your ride running smoothly! Thanks for the love! #IntellAutoService #TrustworthyService
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A heartfelt thank you for the glowing review! ? It’s been an incredible journey serving you for 8 years! Your trust in us means the world. ?? Here’s to many more smooth rides ahead! #CustomerLove #IntellAutoService
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We’re revved up about your feedback! ?? John’s skills make us feel like we’re in the fast lane of auto excellence. We're thrilled you count on us for reliable service! Thanks for the turbocharged support! #IntellAutoService #MasterMechanic ?️✨
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We're thrilled to hear you trusted us with your Honda Odyssey! ?? Same-day service is our special power! ? Thank you for the recommendation. Remember, we’re always just a check engine light away! #AutoExperts #IntellAutoService ?️✨
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We're thrilled to hear about your smooth experience at Intell Auto Service! ?✨ We promise to keep that smooth sailing going—no bumps in the road here! Thanks for trusting us with your ride! #SmoothSailing #IntellAutoService
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We’re thrilled to be your go-to pit stop! ?? Big thanks for trusting John and the crew with your family’s rides. We're here for all the routine and non-routine adventures! Let's keep those wheels turning. ?️ #AutoFamily #BestInTheBiz
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Thank you for the stellar review! ? No weather can stop us from keeping your ride in top shape! ?☔️ We're proud to be your reliable pit crew. Keep the compliments coming; they fuel our engines! ? #IntellAutoService #CustomerAppreciation
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We’re revving with excitement over your kind words about our outstanding service! ?✨ Your support fuels our passion for keeping you on the road. Thanks for choosing Intell Auto Service! #OutstandingService #DrivenByYou
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Thanks for the fantastic review! ?? We're thrilled you loved our service—John and the team always aim to keep your ride running smoother than your morning coffee! ☕️ We'll be ready for your next pit stop! #AutoCare #CustomerLove
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We're glad our technician was able to tackle those dashboard alarms and make your jeep run smoothly! ?✨ Accuracy and safety are our top priorities—plus, who doesn't love fair prices? Thanks for the awesome review! #IntellAutoService #JeepJoy
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We're thrilled to hear that you loved our service! ?✨ John and the team are always ready to tackle any auto challenge—kind of like superheroes, but with wrenches! ?️ Thanks for trusting us with your Ram! #IntellAutoService #WeFixItAll
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We’re thrilled to hear about your speedy oil change! ?? Our team loves keeping you on the road and maybe a little oilier! Thanks for the glowing recommendation! ? We appreciate your trust in us. #IntellAutoService #OilChangePros
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? Big thanks to our awesome customer for the kind words! At Intell Auto Service, we believe every vehicle deserves some TLC ?❤️. We're here to keep you rolling smoothly! #AutoCare #Thankful
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? Thanks for choosing us, we're thrilled to have saved you some ? and provided top-notch service! We appreciate your trust in us! ?? #CustomerAppreciation #AutoCare
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? Thank you for the awesome review! We're thrilled to hear that you had a great experience with us! ⏰ Keeping your ride on time is what we do best! ?? #CustomerAppreciation #FiveStarService
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Thanks for the kind words! ? We're thrilled to be your go-to shop. We'll keep delivering the reliability and fairness you deserve. #HappyCustomers #ReliableService
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Thanks for the 5-star review! ? Keeping cars happy and customers satisfied is what we do best. We appreciate your support! #CustomerSatisfaction #AutoCare
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Woo-hoo! ? We're delighted to hear your vehicle didn't need any repairs. Thank you for the 5-star review! We're always here to keep your wheels in tip-top shape. #CustomerAppreciation #IntellAutoService
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? We're thrilled to hear about your positive experience, John will be thrilled to read your kind words. Thanks for choosing Intell Auto Service! ? #CustomerSatisfaction #AutoService
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Thanks for the 5-star review, Richard! ? We're thrilled to hear that our team delivered a great job and on-time service. Your support means a lot! ?? #CustomerAppreciation #IntellAutoService
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? Thank you for the love, Curtis! We're here to keep your older rides running smoothly! ?? #IntellAutoService #CustomerAppreciation
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? Big thanks for your kind words, Ernesto! We're thrilled to keep your wheels in tip-top shape. Your support means a lot and we can't wait to welcome even more car enthusiasts into the INTELL family! ?? #CustomerAppreciation #AutoCare
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Thank you for trusting us with your cars, and for the fantastic review! We're thrilled to know that you have full confidence in our service. Here's to many more reliable rides ahead! ?✨#HappyCustomers #AutoService
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? Thank you for the glowing review! We're thrilled to be your go-to for all things auto! Your trust means the world to us! ?? #CustomerAppreciation #Grateful
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Thanks for the 5-star review! ? We're glad you appreciate our top-notch service and John's professionalism. We aim to always deliver amazing and thorough service. We appreciate your support! #IntellAutoService #CustomerSatisfaction
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? Thank you for the 5-star review! We're thrilled to hear that our service met your expectations and that you appreciated our honest approach. Your recommendations mean a lot! ? #CustomerSatisfaction #AutoRepair
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Thanks for the 5-star review, Chris! ? We're delighted to hear that we met your expectations. Your kind recommendation means a lot to us! #HappyCustomers #IntellAutoService
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? Thanks for the love! ? Our team appreciates your kind words. You can count on us for honest and speedy service every time! ? #IntellAutoService #CustomerAppreciation
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? We're so grateful for your kind words! We take pride in being your trusted mechanic and providing honest service. Thanks for cruising with Intell Auto Service! ?? #CustomerAppreciation #HonestMechanic
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? Thanks for the 5-star review, Bill! ? Our team was happy to bring the cool air back to your Lexus 350! We're delighted to hear that we've earned your recommendation! #HappyCustomers #AutoRepair
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? Thank you for the amazing review! We're thrilled to have been able to help you out with your Honda CRV. ? Our team appreciates your kind words and we look forward to serving you again. #CustomerAppreciation #AutoService
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Thanks for the stellar review, John! We're thrilled to hear your positive feedback. We'll keep working hard to ensure you always receive top-notch service! ?? #CustomerAppreciation #IntellAutoService
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Thanks for being a loyal customer for 6 years! We're thrilled to have kept your wheels rolling trouble-free. Here's to many more years of smooth rides! ?? #CustomerAppreciation #AutoService
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Thank you for the ⭐️⭐️⭐️⭐️⭐ review, Mark! We're thrilled you had an outstanding experience at Intell Auto Service. Keep cruising with confidence! ?? #HappyCustomers #FiveStarService
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Woohoo! ? Thanks for the 5 stars, Dennis! ? We're thrilled to have saved your truck from an early retirement. ? Our team is always here to keep your vehicle feeling brand new. ?️ #Grateful #HappyCustomers
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