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Jesse Britt's Automotive

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,040 Reviews)
87
Write a Review
Schedule Appointment

Score Details

5 stars
88%
4 stars
7%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
9
Total ReScores™
4.0
ReScore™ Average
87
Net Promoter Score ®

Business Details

About

WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM. WE ARE A FAMILY OWNED BUSINESS. WE STRIVE TO BE THE BEST AND MAKE EVERY CUSTOMER FEEL AS IMPORTANT AND CARED ABOUT AS ANY OTHER. WE WILL EXCEED YOUR EXPECTATIONS AND DELIVER QUALITY WORK AT REASONABLE PRICES. WE ARE CLOSED FOR LUNCH DAILY FROM 12 - 1PM.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(254) 741-6550
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
828 N Valley Mills Dr behind oakleys and orielly auto parts Waco, TX 76710
Get Directions
Jesse Britt's Automotive's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(3,040 Reviews)
Write a Review
Recent Reviews
LS
LINDA S.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Just so pleased with servic and pricing
Will always use Jesse Britts in future.
CC
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CYNTHIA C.
Waco, TX
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
aliment
Great customer service and auto service
Verified Customer
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Oil Change
I was recommended this place by a friend. The customer service was top tier and you can tell they genuinely care about their customers and the quality of their work. I’ve had some past experiences with places in waco that haven’t been so great and it’s been a bit discouraging, so finding this place has been a relief. Very satisfied with everything and will definitely be back!
MT
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MANUAL T.
Waco, TX
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Quick sec at fair price
Originally brought in for vibration. They found bad tires, and discovered body bushings. I added trans filter change when they called. Price for everything was discussed at that point.
BS
BILLY S.
Waco, TX
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
A shield was pulled loose under the front bumper
The shield under my front bumper was pulled loose so I took it in and these folks repaired it at no charge and that is just one reason why I go back every time I need service. They are honest, trustworthy and do great work
Verified Customer
Mc Gregor, TX
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Excellent work
Precise and expedient at a fair price.
CW
CATHY W.
Waco, TX
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
very satisfied customer
Very satisfied with my experience with Jesse Britts Automotive.
Verified Customer
Waco, TX
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Truck alignment
My go to for alignments. Fast, efficient, and quality work. Don’t hesitate to bring your vehicle here. They will treat you like family!
RL
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RITA L.
Waco, TX
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Very helpful, friendly and knowledgeable. Thank you😊
Thought I needed front brakes done and my worst ones were the back. Got done and were done in the timely manner. Thanks!
LG
Libby G.
Waco, TX
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Libby said they know what they are doing and they do a good job.
Recommended
JC
JANICE C.
Waco, TX
Toyota RAV4
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/26/2025
verified customerVerified Customer
8
2020 Rav 4 3/26/25
The procedure was explained to me at all stages of the service. There was discussion of synthetic oil change grade and the HEB coupon synthetic 25.99 did not apply, that is misleading.
This is a used car and I wanted to set up a good maintenance status. My husband recommended Jesse Britt and I decided to use the coupon. My previous car was a 2005 Camry with over a 150000 miles and I took the car to Dunns Auto for service. I hope I have made a good change. All of your employees are polite and approachable.
I arrived at 8:00 and service was complete by 9:30 since there were other clients ahead of me. A woman employee asked me if I needed a ride to my house, I declined since I didn’t have a ride back to JB.
Thank you, regards JC
SM
SUSAN M.
Crawford, TX
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Successful visit to Jesse Britt's
I was so encouraged by the experienced technicians at Jesse Britt's to take care of needs of my car. I have the confidence and security now to take a road trip.
AA
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ARTURO A.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
It was quick and fast
Britt’s will listen your comments about your car and then they will suggest what’s needs to be done. By a good friendly way
KM
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KAY M.
Woodway, TX
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Honest
I highly recommend Jesse Britt they are honest and don’t take advantage and try and charge for work you don’t need. They have reasonable pricing and are very good people
PW
PHILLIP W.
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Oil change
Very professional, very enjoyable experience. In and out very promptly. They answered all my questions very informatively. When I asked them about a repair? They recommended another shop because they could do it a lot cheaper because they specialize in that type of auto work.
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