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JVA Auto Inc

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(236 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

We are happy to serve our community and are ready to get your car back on the road! Our Techs are experienced and knowledgeable with ASE Certificate to work on almost any vehicle. We are happy to serve our community and are ready to get your car back on the road! Our Techs are experienced and knowledgeable with ASE Certificate to work on almost any vehicle.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(571) 398-2845

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1105 Horner Rd Woodbridge, VA 22191
JVA Auto Inc's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(236 Reviews)

Verified Customer
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Excellent quick service
Courteous, excellent customer service
Xavier A. from JVA Auto Inc responded on 03/19/2025 09:40 AM

We're delighted to hear that you experienced courteous and excellent customer service! 🌟 It’s always our aim to make our customers feel valued and well taken care of. If we could offer you a medal for being such a fantastic customer, we absolutely would! But for now, we’ll just keep serving you with a smile. 😊


LP
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Loretta P.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
10
Great Service
This is the second time that I’ve gone to JVA for service on my Mercedes Benz C 300. They were recommende to me. Both times the mechanis did an excellent job. The iffuce staff was helpful and professional. I was in and out in no time. I am extremely satisfie. I definitely plan on goung back.
Xavier A. from JVA Auto Inc responded on 03/18/2025 09:38 AM

We're excited to hear that your second visit to JVA Auto Inc was just as stellar as the first! 🚗✨ It sounds like our team hit all the right notes, from the mechanics to the front office—talk about a well-oiled machine! We're glad you were in and out faster than a pit stop! Looking forward to keeping your Mercedes Benz C 300 running smoothly on the road! 🚀


BP
BILLY P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great shop with friendly staff
This place is a little hidden gem. It's hard to find an automobile shop that has good technicians and always trying to rip you off. I trust this place after have gone to them for the past several years for all things inspection, repairs and maintenance. They have taken care of car with no issues. Staff is very knowledgeable and kind. I recommend this place and will continue to take my car there .
Xavier A. from JVA Auto Inc responded on 03/15/2025 09:41 AM

We’re so glad you stumbled upon our little hidden gem! 🕵️‍♂️ It sounds like you’ve been part of the JVA Auto family for quite a while, and we appreciate your loyalty. Our technicians definitely pride themselves on being the good guys in the auto world—no capes or secret identities needed! 😄 If only they could fix brakes with the same ease as breaking hearts… oh wait, that’s a different story! Thanks for recommending us; we’re here and ready to keep your ride rolling smoothly. 🚗✨


PN
PATRICK N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Awesome place.
Courteous, fair, understanding, communicative. Just an overall great place.
Xavier A. from JVA Auto Inc responded on 03/14/2025 09:41 AM

We're happy to hear you had a great experience with us! 🌟 At JVA Auto Inc, we believe that car care should come with a side of courtesy and communication. It seems like we hit the mark! If your vehicle ever needs another pit stop, you know where to find us—right where the friendly vibes are! 🚗💨


KE
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KINNEY E.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
10
Change Oil and brakes review
I am really happy with the experience. I have received good customer and mechanical service. I received good maintenance and they fixed my issue. Overall I will highly recommend a visit to the station.
Xavier A. from JVA Auto Inc responded on 03/12/2025 09:41 AM

We're glad to hear that your experience with us hit all the right notes! 🎶 Providing top-notch customer and mechanical service is our jam, and it's fantastic to know we could keep your ride running smoothly. Here’s to more smooth rides ahead! 🚗💨 Your recommendation means the world to us—it's the cherry on top of our service sundae! 🍒


NB
NESTOR B.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
👍
👍excellent
Xavier A. from JVA Auto Inc responded on 03/10/2025 09:38 AM

We appreciate your excellent feedback! 👍 It always puts a smile on our faces knowing that you had a great experience. If you need anything else or just want to chat about car stuff, we're here for it! 🚗✨


LW
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LESLIE W.
Woodbridge, VA
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
9
Maintenance
JVA has a highly experienced and professional team.
Xavier A. from JVA Auto Inc responded on 03/03/2025 09:38 AM

We're excited to hear you had a positive experience with our team! Our crew loves what they do, and it’s always great when their expertise shines through. If our professionalism had a fan club, you'd definitely be a founding member! 😄🚗 Thanks for sharing your thoughts!


MA
MOHAMMAD A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Maintenance
It was my second time been there, the staff and the manager are great with great skills and services they provided, the price if we compare with other shops it’s reasonable, the good point is, they provide a professional job, I’m really recommend this shop.
Xavier A. from JVA Auto Inc responded on 02/28/2025 09:40 AM

We're happy to hear that you've decided to come back for round two! 🌟 It sounds like our team has left quite an impression on you—maybe we should start putting their names on a trophy! 🏆 We're all about delivering professional service at a fair price, so we're glad you noticed. Your recommendation means the world to us! 🎉 Come back anytime; we love having repeat customers in our shop.


RC
ROGER C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2025
verified customerVerified Customer
10
Excellent Auto Repair
Received appointment same day as making a request. Received great technical support and professional customer service.
Xavier A. from JVA Auto Inc responded on 02/19/2025 09:40 AM

It sounds like we hit the bullseye with your appointment! 🎯 We're so glad our team could provide you with prompt and professional service—it's like a well-tuned engine, everything just clicks! If you ever need assistance again, don’t hesitate to give us a shout. We're here to keep your wheels turning smoothly! 🚗💨


JS
JASON S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
10
Surprise tire change
Was staying at the hotel next door and came out in the morning to see my tire was flat. I was extremely lucky to find jva next door and they took care of it fast and cheap with no appointment. Very happy with my service
Xavier A. from JVA Auto Inc responded on 02/07/2025 09:40 AM

We're glad we could turn your tire trouble into a speedy fix! 🚗💨 Nothing like a flat to kick off the day, but we’re happy to help get you back on the road with minimal fuss. Our team believes in quick, reliable service—even when the unexpected strikes! If you ever need us again, we'll be right here, ready for action. Enjoy those travels! 😊


DJ
DENISE M J.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2025
verified customerVerified Customer
10
Awesome Repair Shop
I have been with JVA Auto for over a year and they never disappoint, I get my oil changes and other services. They are a great place to go.
Xavier A. from JVA Auto Inc responded on 02/04/2025 09:40 AM

We’re glad to hear that JVA Auto has become your go-to for all your oil changes and services! It sounds like you’ve unlocked the secret to auto care—consistency and reliability! 🚗💨 If our services had a fan club, you’d be the president! We're here for all your automotive needs, so keep those engines roaring! 🛠️✨


PG
PAMELA G.
Lorton, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2025
verified customerVerified Customer
10
Excellent!
Xavier is very knowledgeable, respectful, helpful, and communicates as to status of vehicle. As are his technicians.
Xavier A. from JVA Auto Inc responded on 01/27/2025 09:38 AM

We're so glad to hear that you had a great experience with Xavier and our team! 🚗✨ It's true; we like to think of ourselves as the friendly neighborhood car whisperers, always ready to chat about your vehicle's health. If cars could talk, we imagine they'd give us a thumbs up too! Thanks for choosing us! 😊


AC
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ALFREDO C.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
9
Mazda6
JVA team and Xavier did a great job and honestly diagnosed the issue and fixed it a timely manner.

OS
OSCAR S.
Woodbridge, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2025
verified customerVerified Customer
10
Oil Change
Exceptional, fast, and easy service provided!

BILLY
Woodbridge, VA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/03/2025
verified customerVerified Customer
0
Bad service misguided
Bad service misguided

Displaying Review 1 - 15 of 236 in total
Service Coupons and Posts
We’re revving up the gratitude! 🚗💨 Thank you for your kind words about our professional team and mechanics. We’re thrilled to keep things running smoothly for you! Let’s keep those wheels turning! 🛠️ #JVAService #AutoMagic
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We love being your automotive superheroes! 🚗✨ Quick, professional service is our mantra, and we’re thrilled you appreciate our efforts to keep you updated. Your ride deserves the best! Thanks for trusting JVA! #AutoRepair #CustomerLove
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Thanks for the awesome feedback! 🚗✨ We're thrilled to be your go-to shop! Who knew getting car parts could come with a side of friendly smiles? 😊 We appreciate your trust in us! #JvaAutoInc #CarCareMagic
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