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Kia of Puyallup

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11,862 Reviews)
79
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
79
Net Promoter Score ®

Business Details

About

Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of Kia of Puyallup is the Northwests premier Kia dealership and has been proudly serving the Puget Sound area since 1995. At Kia of Puyallup we have built our reputation not only with fine products, but more importantly, with the most courteous, friendly and experienced personnel available in the industry today. We have 6 acres of inventory, a state-of-the-art service department equipped with advanced diagnostic equipment and the largest selection of Kia parts in Washington State. In addition we have a children's playroom and free Wi-Fi computer workstations. At Kia of Puyallup it's an environment built with you in mind. ...more

Categories
Kia Dealer, Auto Maintenance, Auto Repair
Contact
(253) 286-8000
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
111 Valley Ave NE Puyallup, WA 98372
All Departments' Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(11,862 Reviews)

RL
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RENEE L.
Puyallup, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/29/2025
verified customerVerified Customer
10
Category: Service
Great service and employees
I love bringing my car here - the service people are great - they greet you right away and work quickly. They also text you periodically to let you know what’s going on.

JH
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JONNY H.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Category: Service
Great service as usual great job
Arrived for my appointment and was taken care of right away. 30,000 mile service was preformed and completed in less time than I expected,

LA
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LYNDA A.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Category: Service
Helpful
Kia of Puyallup was able to adjust my appointment schedule when I needed, and I am very grateful for their help. Their service was fast and friendly.

JH
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JANICE H.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Category: Service
Great service as usual.
Service is so friendly and accommodating.

VS
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VALERIE S.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Category: Service
Delivered as promised
When I arrived at the service desk I was welcomed right away. They got my information and got to my car right away. The waiting area had a nice free coffee and snack machine was also there (not free). Seating was comfortable. I was kept informed on the progress of my car however, with the Kia app I can click on “find my car” and it sends me a picture of its location. When they were finished with my car they let me know I was in line for a car wash, how great was that!!!

SH
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STACIA H.
WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Category: Service
Only place I trust to take my car
Always excellent service and you can tell they care about their customers.

RW
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RANDY W.
Buckley, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2025
verified customerVerified Customer
10
Category: Service
Great service!
The folks are great! Never have had a service issue in the past 5 years! You never have to wait long and they wash your car! Great!

RL
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RAYMOND L.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Category: Service
Oil Change
Fast and Friendly Service . Will continue to bring my vehicle to them for services.
Thank You Kia

KT
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KAREN T.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Category: Service
Review of last service experience
I had excellent service. The only concern was My appt was 10:00am & I did not leave service dept till a little after 11:00 am. The only service I had done was getting a new fob programmed. I did however appreciate very much that they washed my car & vacuum my car,

TT
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TERRI T.
Eatonville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Category: Service
Excellent!!
Each and every time I visit Kia of Puyallup, it is nothing less that EXCELLENT service!!

MC
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MARIANNE C.
Tacoma, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/23/2025
verified customerVerified Customer
4
Category: Service
issue still not resolved and no answers yet
We have towed our '24 PHEV Sorento back to the dealer twice now and there are no codes to explain why this vehicle has become a shiny brick. We are not happy. The techs cannot find out what's wrong with the vehicle and at this point I'd not recommend this unit to anyone. It's been a crap shoot one whether the car will work day to day.

Verified Customer
Elma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Category: Service
Very helpful
Our service writer was very helpful and friendly nice people

DM
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DARLENE M.
Puyallup, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Category: Service
60,000 mile service ++
Needed my 60,000 mile service plus Tranny fluid exchange ! Mechanic noticed all my other fluid areas needed drain & new fluid as well ! Which I had not had them done for awhile so he was correct. And now I have peace of mind that it’s all been done. Thank you

EH
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ELEANOR H.
Federal Way, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
8
Category: Service
Courteous and friendly.
Travis Chhuor was excellent. He was concerned about me and the cost of the repairs that were needed for my car. And he made sure that he has a clear picture of what was required. He is a great addition to your service team.

JN
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JACLYN N.
Tacoma, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Category: Service
Full service review
Courteous, on time, great waiting area.
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