Business Solutions
English Español
SureCritic / Auto Maintenance / Lloyd & Wilson Auto Service
business image

Lloyd & Wilson Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(382 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Family owned and operated since 1961. Proudly maintaining all makes and models of vehicles in the great Tacoma, WA area. Family owned and operated since 1961. Proudly maintaining all makes and models of vehicles in the great Tacoma, WA area.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(253) 627-1514
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
631 S Baker St Tacoma, WA 98402-2318
Get Directions
Lloyd & Wilson Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(382 Reviews)
Write a Review
Recent Reviews
MN
gravatar
MARK N.
Tacoma, WA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Honda
This visit updated the battery and repaired a broken steering gear.
VP
gravatar
VIRGINIA P.
Gig Harbor, WA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2025
verified customerVerified Customer
10
Helpful kind care.
The courtesy and consideration you've all given to my ancient car (and its ancient driver) over the years only goes to show why your business continues to thrive even in this increasingly inconsiderate world. Much appreciated!

Blessings from your old
"Auntie V"
MN
gravatar
MARK N.
Tacoma, WA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
These folks get it done!
The door quit working; key would not let me in my own vehicle. The mechanic figured out how this thing works and fixed it!!
GN
gravatar
GREG N.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Skilled and Honest Mechanics.
We have been taking our Honda Civic and Honda CRV to Lloyd & Wilson for over 3 years. I greatly appreciate their knowledge and candor. Their pricing is very fair and quality of service has been excellent.
PC
gravatar
PAT C.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Keeping car in great shape at 82,000 miles
Keeping car running well. Haven’t even needed to replace back brakes. I was sure it needed it. Kyle confirmed not needed at this time. Nice surprise.
DB
gravatar
DIANE B.
Kent, WA
Jeep Wrangler JK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2025
verified customerVerified Customer
10
Excellent service!
I am more than satisfied and pleased to be connected with this great local family legacy business for over 25 years. So much so that my family is now two generations with this very trusted auto service. Professional. Honest. Affordable. Community.
JM
gravatar
JEFFERY M.
Fircrest, WA
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2024
verified customerVerified Customer
10
Rear brakes issues
I was having issues with my rear brakes on my 2001 Tacoma, I thought I needed new rear brakes come to find out I just needed a little cleaning flush the brake fluid and I was good to go. Thank you Lloyd & Wilson for your honesty and great work throughout the years…
BJ
gravatar
BARB J.
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2024
verified customerVerified Customer
10
wonderful service
I have been bringing my car here for quite a few years and now that includes my husband's truck. As usual wonderful service. Kyle and the staff are always so helpful. Would recommend to anyone looking for reliable, honest service.
TD
gravatar
Tom D.
Gig Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
10
Great work by Lloyd & Wilson
Lloyd & Wilson has well-handled difficult fixes on my cars, and they are always prompt.
ME
gravatar
MIKE E.
Tacoma, WA
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2024
verified customerVerified Customer
10
Replaced my aging alternator
Alternator problem was diagnosed, replaced in one afternoon at a reasonable price.
MG
gravatar
MARK G.
Lakewood, WA
Ford Explorer Sport Trac
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2024
verified customerVerified Customer
10
Good service for a fair price.
Always quality work.
SR
gravatar
SCOTT R.
Lexus CT 200h
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2024
verified customerVerified Customer
10
Lexus
Always awesome - thank Kyle
RP
gravatar
ROSEMARY P.
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Excellent service
Excellent service with a trustworthy service department
EH
gravatar
ERIC H.
Puyallup, WA
Chevrolet TrailBlazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
A trusted business.
Lloyd & Wilson has been taking care of my, my family’s, and my friends vehicles for over 30 years. One vehicle has over 200K miles and, thanks to this business, is still running strong. It’s a great feeling to know you can trust them to analyze, recommend, and repair only work that is needed. It has always been an honest shop doing excellent work. They have many customers who had been with them for multiple decades. I recommend them very highly without hesitation.
VO
gravatar
VERONICA O.
Tacoma, WA
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2024
verified customerVerified Customer
10
Always the best!
I’ve been taking vehicles to Lloyd and Wilson for more than ten years. Their prices are fair (this time, the axle was $300 cheaper than the quote from the dealership), and most of all I know the folks to be solid, honest people with trustworthy business practices. They always explain things well and there are never any sexist vibes. Totally recommend them! The only reason I use the dealership is for recall-related stuff; otherwise L&W gets all of my business.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.