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Local Heroes Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,346 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
3.0
ReScore Average
96
Net Promoter Score ®

Business Details

About

NEW: We now offer CA DMV Registration, Title, Sticker Services while you wait! At Local Heroes Auto Care we specialize in scheduled maintenance, service and repairs on all makes and models, foreign and domestic. We have 3 convenient locations, 2 in Petaluma, one at 278 Corona Rd and the other at 1769 Bodega ave. We also have our newest NEW: We now offer CA DMV Registration, Title, Sticker Services while you wait! At Local Heroes Auto Care we specialize in scheduled maintenance, service and repairs on all makes and models, foreign and domestic. We have 3 convenient locations, 2 in Petaluma, one at 278 Corona Rd and the other at 1769 Bodega ave. We also have our newest location in Santa Rosa at 1610 Piner Rd. We offer free estimates and have a convenient local shuttle service. We are a Napa Auto care Center at all of our locations and all our technicians are ASE trained professional technicians who will perform diagnostic tests and make any necessary repairs. We offer 36mo./36K warranties on all repairs. We offer fair prices and work done with Honesty and Integrity. Try us out.

Check engine light on? Need brake service? We can help reduce your future breakdowns with routine maintenance including tune-ups, transmission service, computer diagnostic testing, and oil changes.

Need New Tires- We carry all brands at the best prices in the Petaluma area.

Make sure your car is safe on the road.

Diesel Full Service and Repairs
Air conditioning
Brakes
Electrical work
Computer diagnostics
Maintenance
New Tires, Wheel Balance, Alignments
Oil Changes
full engine and Transmission Replacements and Repairs
Smog Tests and Smog Repairs- STAR Certified
and more

Benefit from over 35 years of experience

We have decades of experience in the automotive repair business and want to give you the best service available. We have technicians that are factory trained.

Ford
Chevrolet
GM
Buick
Toyota
Nissan
Mazda
Lexus
Subaru
Hyundai
Honda
BMW
Mercedes
Classic Restoration and Repairs

Get all the right tests done

You won't have to worry about failing a smog inspection when our team works on your car.

STAR certified
Smog checks
Smog repairs
...more

Categories
Auto Repair, Tire Sales and Repair, Smog
Contact
(707) 791-7309

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
1610 Piner Road Santa Rosa, CA 95403
Local Heroes Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,346 Reviews)

RM
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ROGER M.
Sebastopol, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
9
Excellent service and personal
Great people and you can trust them.

AB
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AMANDA B.
Guerneville, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Amazimg
Jennifer is awesome. I’ve always have and will continue to use them for all services from my vehicle repairs to dmv services!! They’re amazing, kind, and professional!!

Verified Customer
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
Great people
I showed up late in the afternoon. Had 2 people in front of me. I was out of there before 5.30. Thank u for being there.

TC
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TAMI C.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Quality care
This place is THE BEST to take your vehicle to. Women should especially feel comfortable bringing in their cars. No worries about them having to replace/repair a faulty part either.I had one, and they fixed it for free, as it was still under warranty ! No additional cost for labor either! CANNOT say enough good things,
Thanks guys for keeping my old pickup safe and on the road!
Fred B., Owner from Local Heroes Auto Care responded on 03/28/2025 01:44 PM

Thank you for such a glowing review Tami! We appreciate your continued trust in us with your pickup and we look forward to helping you keep it on the road safely for years to come.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

Verified Customer
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
9
Great team
Prompt,efficient and courteous service.
Fred B., Owner from Local Heroes Auto Care responded on 03/28/2025 01:46 PM

Thank you for the nice review. We are glad we were able to take care of your vehicle in an efficient manner.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

Verified Customer
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Oil, fluids and smog
Quick, efficient and easy to work with
Fred B., Owner from Local Heroes Auto Care responded on 03/28/2025 01:47 PM

Thank you for your review. We are glad to hear we could service your vehicle in a quick and efficient manner. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

BS
BRIAN S.
Petaluma, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Smog test
Great job emissions testing my old truck very quick and courtesy service
Fred B., Owner from Local Heroes Auto Care responded on 03/28/2025 01:49 PM

Hi Brian, thank you for your review. We are glad that we could get you in for your emissions test and get you back on the road quickly. We look forward to seeing you again in the future.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

BS
Brock S.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
Category: Service
Brock said they were amazing over there, both of them, he recommends them to everyone.
Recommended
Fred B., Owner from Local Heroes Auto Care responded on 03/28/2025 01:54 PM

Thank you for your review Brock. We look forward to helping you in the future with any auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

DN
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DIANE N.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Local Heroes .
Local Heroes is the Best Auto center in Santa Rosa CA. They always take good care of my vehicle and fix it right..I Strongly Recommend Them for ur Auto Center Friendly and Courteous always..
Fred B., Owner from Local Heroes Auto Care responded on 03/25/2025 02:04 PM

Hi Diane, thank you for such a nice review! We appreciate your continued trust in us with your vehicle and your recommendations of us to others. We look forward to seeing you at your next service.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

MK
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MARCELLA K.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
I had blown my hose for power steering pump
As always I called Mellissa when's I found out I need a repair.She said bring it in first thing ,I did they got me in an out .They are truly the best..I cannot say b enough good about lical heros on piner .They are your one stop automotive care.
Fred B., Owner from Local Heroes Auto Care responded on 03/25/2025 02:07 PM

Thank you for your glowing review Marcella. We are so gratified that you have nothing but good things to say about the shop. 

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

LE
Lexie E.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Starter and breaks
Got my car back in a timely manner. Starts up and seems run better. Breaks are much better. The woman at front desk was very helpful.
Fred B., Owner from Local Heroes Auto Care responded on 03/25/2025 02:11 PM

Hi Lexie, it is great to hear that your car feels like it is running better and that the breaks are much better now. 

We are glad that we were able to get you safely back on the road in a timely fashion. We look forward to helping you with any future auto care needs that you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

KT
KEVIN T.
Rohnert Park, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Excellent service!!!!
Very helpful friendly service and very fast.
Fred B., Owner from Local Heroes Auto Care responded on 03/21/2025 08:10 AM

Hi Kevin, thank you for the review. We are glad that we can be here to help you with your auto care and registration service needs in a timely manner with smiles on our faces!

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

MB
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Maria B.
Cotati, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
10
Only place I trust!
Local Heroes won me over with their welcoming manner and excellent service many years ago when I lived nearby, and even though I've since moved two towns away, they are the only place I really trust, especially with aging car issues. Melissa and the whole team take such good care of me every time. I'm so grateful!
Fred B., Owner from Local Heroes Auto Care responded on 03/21/2025 08:13 AM

Thank you for such a lovely review Maria! We are so gratified to hear that even after moving out of the area you continue to put your trust in us with your vehicle. We look forward to seeing you at your next service.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

CG
gravatar
CHARLOTTE G.
Santa Rosa, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Tags for vehicle
Fast , friendly, and extremely efficient Every time I come here ! Thank you ladies 😊
Fred B., Owner from Local Heroes Auto Care responded on 03/21/2025 08:23 AM

Hi Charlotte, it is so nice to see you every time you come in. We are glad to be able to help you with your auto care and registration service needs.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com

TI
TOM I.
Windsor, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Very personal and professional…
Very personal and professional.. Very fast service.
Fred B., Owner from Local Heroes Auto Care responded on 03/21/2025 08:26 AM

Thank you for your review Tom. We appreciate your visit and look forward to helping you with any future auto care needs you may have.

 
Thank you for choosing Local Heroes Auto care !

Melissa Hall - GM
707-791-7309

1610 Piner Rd
Santa Rosa, CA 95403
melissa@localheroesauto.com
care@localheroesauto.com
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