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Lucy's Auto Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(53 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
98%
4 stars
<1%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as a tire rotation, or more extensive repairs, we’ve got you covered. Lucy's Auto Center understands that your vehicle is an important part Our team of experienced and certified mechanics is dedicated to providing exceptional customer service and ensuring that your vehicle is running at its best. Whether you need routine maintenance, such as a tire rotation, or more extensive repairs, we’ve got you covered. Lucy's Auto Center understands that your vehicle is an important part of your daily life, which is why we strive to make the repair process as smooth and convenient as possible. We also provide competitive pricing, transparent estimates, and a quick turnaround time, so you can get back on the road with confidence. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(323) 930-2525
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Pacific Time (Us & Canada)
5601 W Pico Blvd Los Angeles, CA 90019
Get Directions
Lucy's Auto Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(53 Reviews)
Write a Review
Recent Reviews
MO
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Marguerite O.
Los Angeles, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
The staff is kind & professional, service is excellent!
Thankful for Lucy's Auto!
TL
Tim L.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Lucy’s Auto
I have had only great experiences here. Top quality work and love the family vibe. Really great characters. Love them all.
Lucys Auto Center . from Lucy's Auto Center responded on 01/17/2025 09:38 AM

So glad you’re feeling the family vibes! We strive for quality work and quirky characters—what more could you ask for? ??✨

LC
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Leah C.
Los Angeles, CA
Toyota Matrix
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2024
verified customerVerified Customer
10
Highly Recommend Lucy’s Auto!!
I have been a customer for years and I am always so grateful for Avo and his team at Lucy’s Auto. He is always completely honest and goes out of his way to save his customers money. The work performed is always top notch!! I would definitely recommend this place to anyone seeking honesty, kindness, quality, & excellent results! Thank you Lucy’s Auto!!!
Lucys Auto Center . from Lucy's Auto Center responded on 11/04/2024 09:36 AM

We appreciate the love! ? Avo and the team are here to keep your ride in tip-top shape—no car drama allowed! ?✨

RF
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Rich F.
Los Angeles, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2024
verified customerVerified Customer
10
Great Work/Great Price
Unlike some other mechanics or dealerships who’ve taken advantage of my wallet, Avo and the crew always do right by my Camry and me. I always love bringing my car to Lucy’s.
Lucys Auto Center . from Lucy's Auto Center responded on 10/16/2024 09:40 AM

We're so glad to hear Avo and the crew are keeping your Camry happy without emptying your wallet! ?? You’re always welcome here!

MH
Margaret H.
Los Angeles, CA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Trustworthy company
Lucy's has saved me a lot of money and their service is wonderful. I wouldn't trust my car with any other business .
Lucys Auto Center . from Lucy's Auto Center responded on 10/11/2024 09:37 AM

Wow, saving money and getting great service? That’s a win-win combo! ?? We’re so glad you trust us with your wheels!

DT
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David T.
Los Angeles, CA
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2024
verified customerVerified Customer
10
Great Work!
Took my Workvan in on a Saturday. It needed some TLC, Brakes, Oil change, Battery, etc. Not only was it repaired but it was finished by Noon. Awesome work, Great service
Lucys Auto Center . from Lucy's Auto Center responded on 10/04/2024 09:38 AM

So glad we could give your work van the spa day it deserved! ?✨ Quick service is our secret weapon! ?

Verified Customer
Los Angeles, CA
Toyota MR2 Spyder
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2024
verified customerVerified Customer
10
Auto mechanic extraordinaire
Avon and his team provided excellent service and fixing my car. They were transparent in assessing the issues and preparing the cost, and it was completed in a timely manner. Throughout the process, they were nothing but the best of professionals.
Lucys Auto Center . from Lucy's Auto Center responded on 08/17/2024 09:37 AM

Hey there! ? We're so thrilled to hear that you had a great experience with us at Lucy's Auto Center! We know car troubles can be stressful, and we're glad we were able to make the process transparent and hassle-free for you. Thanks for the shout-out to Avon and the team – they're always ready to provide top-notch service. We hope to see you again soon for any future car needs! ?️

FJ
Fred J.
Los Angeles, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2024
verified customerVerified Customer
10
Take your vehicle to Lucy's- Honest, Fair, and Exceptional Service
Recently, the air conditioner in my Explorer began blowing warm air. And I was going to Las Vegas in 7 days. I took my Explorer to two (2) different Ford Dealership and called another, they all stated that they needed 3 or 4 days to diagnose and repair my car AC. I found Lucy's. They were able to do a diagnostic test that day, informed me of the issue, then ordered the part and I had my vehicle the next day.

A day after the AC service was completed, my service engine light came on. I went back to Lucy's, they ran diagnostic test and told me what the issue was. They advised me to purchase a Catalytic Converter cleaning solution from Auto Zone. I did as suggested and the engine light has not returned.

This happened a month ago in late June, but I wanted to make sure all was good and no issues returned.

This is my first written review that I have ever publicly posted. But Lucy's is more than deserving.

In a day, when many speak about integrity, but very few have it. And to find a reliable, professional, capable repair shop is an exception and not the norm.

I highly recommend Lucy's for any car repair that you may need and I was certainly
Lucys Auto Center . from Lucy's Auto Center responded on 07/31/2024 03:51 PM

Hey Fred! Thanks for taking the time to write your very first review, and what a great one it is!  I feel honored! ? We're glad to hear we could get your Explorer's AC sorted in such a tight timeframe before your Vegas trip. It's all about keeping our cool, right? ? We're here for you whenever you need us, and we appreciate your support. Safe travels, and thanks for the recommendation! If you were ever to need anything body related, we also have our body shop to help you.  Welcome to our family!

~Lucy

AF
Aaron F.
Los Angeles, CA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2024
verified customerVerified Customer
10
Lucys is the best
Great neighborhood shop, very trustworthy and reputable. Thank you for taking care of my vehicles!
AS
Andrew S.
Los Angeles, CA
Land Rover Range Rover
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2024
verified customerVerified Customer
10
Short notice wheel alignment
At the recommendation of my neighbor I went to Lucy’s for my wheel alignment. They had availability and took me right away to do the work. It took maybe 45 mins and did an excellent job. Much appreciated! I’ll be coming back for regular service in the future!
Verified Customer
Los Angeles, CA
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2024
verified customerVerified Customer
10
Trustworthy company
If you want someone that you can depend on and is trustworthy then lucy's is the best place to take your car. They are honest , Is straightforward and do a great job.
EP
Elise P.
Los Angeles, CA
Nissan Rogue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2024
verified customerVerified Customer
10
How I was treated like FAMILY !!!
Let me make this as short as possible.
Lucy’s treated me like family. Trust in your car fix place let’s me sleep better
I know if there’s a problem…
Lucy’s will take care of me.
EM
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Erika M.
Los Angeles, CA
Volkswagen Jetta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2024
verified customerVerified Customer
10
Lucy is the best Auto Center!
This is my to-go auto center. I have been to a lot of auto centers that try to take advantage of you but Lucy’s is something else!
Great service and I always get taken care of. I never doubt their knowledge or services, I’m in safe hands when I’m there. Avo, the main guy, is a super nice and energetic man!
RF
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Rich F.
Los Angeles, CA
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2024
verified customerVerified Customer
10
10 Stars and More
Lucy's is the go-to place for auto care and repair. They do their best to fit me in and address my car's needs whenever I call to make an appointment. They're also proactive in keeping me posted with repair updates. I recently took my car in for its 60,000-mile maintenance. I dropped off the car first thing in the morning, went up the street for some coffee, and my car was ready for pickup shortly after noon. If I could give Lucy's 10 stars, I totally would. Thanks to Avo and all!
NB
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Natalie B.
Los Angeles, CA
Scion xA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2024
verified customerVerified Customer
10
My go to
I have never been let down going to Lucy’s, they are always quick and straightforward when it comes to what needs to be done and the price. I highly recommend them over others in the area.
Service Coupons and Posts
Thanks a million for your awesome review! 🌟 Avo and the team are always here to keep your wheels turning and your wallet happy! 🚗💰
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Thanks for the love! ❤️ We promise to keep your Camry happy and your wallet intact. 😄🚗
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Thanks for the awesome shoutout! ?? We're thrilled to be your go-to for car care—your trust means the world to us!
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Thanks for the awesome review! ?✨ Your work van got a spa day and we’re thrilled to help you zoom back to work! ??
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Thanks for the awesome review! ?✨ We're thrilled to get your Explorer ready for Vegas in record time. If your AC starts acting up again, we're just a tune-up away! ?
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Thanks for the kind words! We love keeping your rides in tip-top shape—trust us, it’s not just a ‘brake’ for us! ???
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Thanks for the awesome shoutout! ?? We’re thrilled to keep your wheels aligned and your ride smooth! Can’t wait to see you back for your next tune-up. We promise to keep the waiting time shorter than your favorite sitcom! ??
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Thanks for the stellar 5-star review, Elise! We're thrilled to have you as part of the Lucy's Auto Center family. ? Your trust means the world to us, and we'll always take care of you and your car!
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Thanks for the 5-star review, Avo is thrilled to hear your kind words! We’re glad you trust us with your car. We’ll keep up the good work ?? #CustomerAppreciation #LucysAutoCenter
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? We're thrilled to hear about your positive experience with us, Rich! ?? Being your go-to place for auto care and repair is a pleasure. We'll make sure to pass your appreciation to Avo and the team. #CustomerAppreciation #LucysAutoCenter
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Hey there, Natalie! ? We appreciate the love! ? Keeping it quick and straightforward is our middle name! ? Thanks for the recommendation! #LucysAutoCenter #FiveStarService
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? Thanks for recommending us, Leslie! Our team is thrilled to hear about your wonderful experience. We're delighted Jennifer and Avo provided such helpful and patient service. We appreciate your support! #CustomerExperience #AutoCare
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Thanks for the trust, Tracy! ? We're thrilled to hear that you had a great experience with Avo and the team. We look forward to serving you again. #CustomerAppreciation #AutoCare
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? Thank you for the amazing review! ? We're thrilled to be your go-to for car troubles. ?? We pride ourselves on fast and efficient service, so you can get back on the road in no time! ? #LucysAutoCenter #CustomerAppreciation #AutoRepair #LosAnge
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Thanks for the kind words, Rathin! ? We're glad you had a great experience with us. #LucyAutoCenter #LosAngeles #AutoRepair ?
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We ❤️ hearing about our amazing customers like Cheryl! We're so glad to have been your go-to auto shop for 10 years. We take pride in providing honest service with a passion and a few laughs. #Community #LosAngeles #LucyAutoCenter
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Thanks for the great review, Paul! ? We're so glad you've been coming to us for years and that you trust us to provide fast, courteous service. #LucyAutoCenter #LosAngeles
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