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Mark's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(735 Reviews)
92
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Our goal is to provide timely and accurate services for a fair price. The overall condition of each vehicle that comes to us is carefully evaluated and only necessary repairs are recommended by us. We don't use scare tactics for profit.

Word of mouth is our best advertisement, and we take all the time and effort necessary to ensure
Our goal is to provide timely and accurate services for a fair price. The overall condition of each vehicle that comes to us is carefully evaluated and only necessary repairs are recommended by us. We don't use scare tactics for profit.

Word of mouth is our best advertisement, and we take all the time and effort necessary to ensure quality service. If you are looking for an honest, fair, and reputable auto repair shop, call or visit us to set up an appointment.

Our services include:

•Recommended factory maintenance schedules

•Tune-ups and oil changes

•Dash warning lights and code scanning

•Computer and electrical diagnostics

•Engine and transmission repairs

•Safety and pre-purchase inspections

•Brakes, shocks, batteries, and more
...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(360) 279-8928

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
181 Northeast Midway Boulevard Oak Harbor, WA 98277
Mark's Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(735 Reviews)

LK
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Always Excellent Service at Marks!
Consistency is what is important to me. Quality
Work!
Aggie J., Owner from Mark's Auto Repair responded on 04/09/2025 10:43 AM

Lance - our team appreciates you recognizing our commitment to delivering the reliable service you deserve. Thank you for choosing us for your auto repair needs; we don't take it for granted. 


EI
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Enrique "Rick" I.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Trusting and Experienced
Have gotten major work done on two very old Vehicles with over 130k miles and over 10/20 years old. Both are running great, got their power back, feel safe to drive and gas mileage is back to normal. The older one has a couple gasket seapage from previous owners and will be taking it back as soon as I can afford it. Well worth the money and they are fast, always done according to schedule
Aggie J., Owner from Mark's Auto Repair responded on 04/08/2025 09:15 AM

Thank you so much for your wonderful review and for putting your trust in us. We know that you have a lot of choices when it comes to auto repair shops, and we are glad you decided to give us a try. We very much appreciate your business and we are here to answer any questions you might have regarding your vehicles. 


PL
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Pat L.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Truck oil change
They do a great job of letting you know what you need to have done in the future as well as what needs to be done now
Aggie J., Owner from Mark's Auto Repair responded on 04/08/2025 09:16 AM

Thank you, Pat. It's always great to see you and catch up. We very much appreciate your business and continued support of our shop.


PL
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Pat L.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Subaru
Excellent, friendly service always!
Aggie J., Owner from Mark's Auto Repair responded on 04/03/2025 03:52 PM

We appreciate your kind words about our service! It’s always nice to hear that our friendly approach is making a difference. Also, thank you for the lemon cookies - they were all gone by lunchtime. :-)


RW
Ryan W.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Diagnosis
It was provided a quote for the work and the team went above and beyond to identify the problem. Great communication and flexibility with a busy schedule.
Aggie J., Owner from Mark's Auto Repair responded on 03/31/2025 08:11 AM

We appreciate your feedback and are glad to hear that our team was able to go the extra mile for you. We strive to keep our communication clear and offer flexibility to accomdate customers' busy schedules. Thank you for your business. 


BK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
8
Thorough
So grateful for Marks auto. They serviced my vehicle for the first time and were able to fix the issue and also gave my truck a thorough look over. Happy to give them my business moving forward.
Aggie J., Owner from Mark's Auto Repair responded on 03/27/2025 09:39 AM

It’s fantastic to hear that your first experience with us was a success! We aim to not only fix the issues but also to make sure everything is running smoothly. We're glad we have gained you as a customer. That means a lot. Thank you! 


RW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
verified customerVerified Customer
10
Aggie’s team is honest & reliable
I really appreciate the service recommendations app they are using now itemizing each possible service I need or could have done. Ryann up front is helpful and honest and I trust Aggie’s whole team: they are competent, efficient, fair, and most important to me: they work with integrity.
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:32 PM

We are glad to hear that our new service recommendations app has been helpful! We appreciate your recognition of our hard work and integrity. We strive to keep our services honest and top-notch, and it's great to know you feel that way. I always say that customers have many choices when it comes to auto repairs shops, and we work very hard to earn their trust and business. Thank you for being one of those customers. 


HY
Halston Y.
Freeland, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Great service
My boyfriend sent me here for a serpentine belt replacement. They got me in, gave me a fair quote, and it was done on time when they said it would be, what more could I ask.
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:34 PM

We appreciate you sharing your experience with us! We're glad we could help with the serpentine belt replacement and keep everything running smoothly and on time. If there's anything else your car needs, you know where to find us!


HO
Haley O.
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quick and very friendly
My car was making some weird noises I called and they were able to get me in the next day. From the woman working the front desk to the technician they were all very nice, super quick, and very thorough!
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:36 PM

Thank you for taking the time to leave us a review. Our team takes pride in being professional, efficient and friendly, so it’s wonderful to know that you felt well taken care of from start to finish. We appreciate your business. Safe driving!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great service
Nice people great service.
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:37 PM

We appreciate the kind words about our team and service. We always strive to keep things professional, efficient, and pleasant around here. Your support means a lot to us, and we're glad to have been able to help you!


Verified Customer
2004 Mazda B2300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Great
I had a terrifying engine problem and Mark's got me right in to check out the problem and get me back on the road safely. Fast and great to deal with.
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:39 PM

We're glad to know we could help get you back on the road safely and swiftly. Thank you for choosing us for your car care needs and for putting your trust in us. We don't take that for granted. 


Verified Customer
Oak Harbor, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Beyond Hospitable!
The mechanics and staff are professional and super friendly. Gave me up to date timeline of the status of repair and was more than generous to help me transportation. Would recommend this place to anyone!
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:40 PM

We're glad to hear that you had a positive experience with our team! It's great to know that our technicians and staff were able to provide you with professional service while also keeping things friendly. We do our best to keep you updated on repairs, and we believe that a bit of assistance with transportation can make a world of difference. Your recommendation means a lot to us—thank you for spreading the word!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Friendly staff
Mark’s has been performing routine maintenance on my vehicles for a few years now. I really appreciate them taking care of these needs!
Aggie J., Owner from Mark's Auto Repair responded on 03/25/2025 02:42 PM

We're glad that you've been trusting us with your routine maintenance and repairs for the past few years. We want to continue to serve you the best we can and keep you safe on the road. Thank you for being a loyal customer. 


TW
Toni W.
Coupeville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Servicing my car.
Got my car in fast, serviced it, gave me a quote for brakes. Did my brakes the same day, told me what my car would need next time. i’m very happy.
Aggie J., Owner from Mark's Auto Repair responded on 02/27/2025 09:07 AM

We appreciate you taking the time to share your experience. It's great to hear that we could take care of your brakes the same day. We aim to keep you informed about your vehicle’s needs so you're never caught off guard. We appreciate your business.


BG
Bob & Susan G.
Oak Harbor, WA
2014 Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Outstanding
Had my 2014 RAM checked for fluid leaks. Service was quick and thorough and determined that there were no leaks.
Aggie J., Owner from Mark's Auto Repair responded on 02/25/2025 09:06 AM

Bob - we appreciate you entrusting us with your vehicle and look forward to helping out whenever you need it. Safe travels on the road!

Offers and Posts
Holiday Schedule Monday (12/23) – 8am – 5pm Tuesday (12/24) - CLOSED Wednesday (12/25) - CLOSED Thursday (12/26) - 8am – 5pm Friday (12/27) - 8am – 5pm
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