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McInerney Auto Center

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(57 Reviews)
82
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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Total ReScores
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ReScore Average
82
Net Promoter Score ®

Business Details

About

Welcome to McInerney Auto Center, your premier automotive service provider located conveniently at the Macomb Mall in Roseville, MI. Our family-owned and operated service center has experienced technicians who are dedicated to providing the highest quality of service and customer satisfaction. With a location chosen for maximum Welcome to McInerney Auto Center, your premier automotive service provider located conveniently at the Macomb Mall in Roseville, MI. Our family-owned and operated service center has experienced technicians who are dedicated to providing the highest quality of service and customer satisfaction. With a location chosen for maximum convenience, McInerney Auto Center occupies the former Sears/Die Hard Auto Center location at the Macomb Mall in Roseville.

“Sears ran a serious repair business for fifty years,” says Mike McInerney, owner and operator of McInerney Chrysler Dodge Jeep Ram and the new McInerney Auto Center. “Their attention to customer satisfaction led to their longevity and generations of loyal patrons. We intend to revive their great reputation and add our own formula for success.”

The McInerney automotive family dates to 1964 when Tom, Hoot, and Jack McInerney opened Northland Chrysler Plymouth on 8 Mile Road in Oak Park. Treating their customers “like family” was the foundation upon which the brothers would build a Detroit dynasty of a dozen car dealerships and service centers.

Our mission is to provide our customers with reliable, affordable, and honest automotive services. We pride ourselves on our transparency and always take the time to explain the necessary repairs and provide detailed estimates before any work is done. Our goal is to keep your vehicle running smoothly and safely on the road for years to come.

Visit McInerney Auto Center today and experience the difference in quality and customer service!
...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(586) 302-2622

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
32105 Gratiot Ave Roseville, MI 48066
McInerney Auto Center's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(57 Reviews)

RW
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Ryann w.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Quick and friendly service
I ran over a nail and needed my tire plugged. They made me an appointment and I was in and out quickly. The waiting area was clean. Service was friendly.

Verified Customer
Harrison Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Excellent service
Fast, friendly and efficient!

RS
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Rosalie S.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2025
verified customerVerified Customer
10
Great Experience
Thoroughly reviewed my problem and explained next steps .

SB
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shelby B.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
I had an amazing experience getting my car fixed
The staff was very friendly. My car was fixed on a timely manner, and everybody is very helpful.

MW
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Mike W.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Quickly checked out.
Hit a deep chuck hole. Wanted to be sure that no damage was done to the front end. Made an appointment and they took the car in shortly after we arrived. Inspected everything and let us know that no damage had occurred. Also let me know that the alignment was a little off and asked if we wanted the alignment reset. We did ask for the front end alignment and it was completed in a very short time. Reasonable price and extremely friendly service. My wife was very pleased to find out that her car was thoroughly checked out and she was confident that driving her vehicle was safe.

LC
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Luara C.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Phenomenal!!!
Being a young woman it can be intimidating going to get work done on your vehicle. I have had a few times where other shops have been dishonest, I’ve been ripped off etc. But these guys are amazing!! So grateful to have had the experience I did with them. They went above and beyond my expectations, which were already high because of such great reviews! I got an alignment, a tire replaced and they fixed my engine shield. They had to order my tire but it arrived by the next morning! They had everything done very quick. They were so kind and I will definitely come back! Highly recommend this shop!

JA
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Jay A.
Roseville, MI
2017 Dodge ProMaster 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
I’m Grateful
Thank you, and to all who helped make this possible. I am very pleased by the outcome and that I am back on the road. I appreciate the staff and the hard work that went into this project. Thank you so much! Jay From TintOnMobile

Verified Customer
Harper Woods, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Great diagnostic
Found the problem on a difficult diagnostic

SF
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Sarah F.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Great auto shop!
This auto shop is not pushy, and they don't take advantage. They send you pictures and recommendations of whats wrong and YOU decide what they fix. They are quick and very reasonably priced. Very nice associates too! I've already been there twice and will be using them for my auto repairs going forward!

DA
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Donelle A.
Roseville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
verified customerVerified Customer
10
Superior service
Very impressed with customer service and timely repairs at a very reasonable price.
Hannah N. from McInerney Auto Center responded on 01/28/2025 09:36 AM

We appreciate your feedback and are glad to hear that our customer service and timely repairs caught your attention. We always aim for that sweet spot between quality and cost-effectiveness, and it seems like we hit the mark this time. If there’s anything else we can do to help keep your vehicle in top shape, feel free to reach out!


CM
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Chris M.
Clinton Township, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Great service
The repairs were done well and in a timely manner.
Hannah N. from McInerney Auto Center responded on 01/22/2025 09:36 AM

We appreciate you taking the time to share your experience. It’s great to hear that the repairs were completed efficiently and met your satisfaction. We always aim to get our customers back on the road, preferably without any mechanics’ crying involved. Your feedback is valued and drives us to keep doing what we do best.


SG
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Sam G.
St. Clair Shores, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2025
verified customerVerified Customer
10
Great team working together
it's been a long time, from the moment I walked in I was greeted graciously & like they wanted my Busness even the Manager treated us great.
Hannah N. from McInerney Auto Center responded on 01/15/2025 09:37 AM

We really appreciate you taking the time to share your experience! It’s fantastic to hear that you felt welcomed right from the start; we believe a warm greeting is just as essential as a well-oiled engine. Our team is dedicated to ensuring that every customer feels valued, so it’s great to know that our efforts made a positive impression. Rest assured, you’ll find friendly faces and excellent service waiting for you whenever you're in need of our assistance.


DA
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Dave A.
2020 Dodge ProMaster 3500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2025
verified customerVerified Customer
10
Great Professional Service
The whole team is fantastic! The facility is always clean and welcoming; I never leave with an unresolved question or issue. The turnaround time for my vehicles is always good, and the quality of the work is always excellent.

Great job guys!
Hannah N. from McInerney Auto Center responded on 01/07/2025 09:35 AM

It's wonderful to hear that you've had such a positive experience with our team! We pride ourselves on a clean and welcoming environment, as well as clear communication—no unanswered questions here! Our team works hard to ensure quality and efficiency, so your shout-out is greatly appreciated. We’ll keep the fantastic vibes going and aim for the same high standards on your next visit!


BL
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Brian L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2025
verified customerVerified Customer
10
This was a very professional experience..the service was great!
This was a very professional experience..the service was great!
Hannah N. from McInerney Auto Center responded on 01/03/2025 09:35 AM

We're glad to hear that you had a professional experience with us and that the service met your expectations! It’s always our goal to keep things running smoothly—just like a well-tuned engine. If you ever need assistance in the future, we’re just a pit stop away!


JY
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James Y.
Fraser, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2024
verified customerVerified Customer
10
Brakes & Rotors all around
Hello Had one issue Management team with above and beyond to make it right. This was my 2nd time getting a vehicle serviced at McInerney Auto Center Roseville, Mi . Thanks
Hannah N. from McInerney Auto Center responded on 12/30/2024 09:34 AM

It's fantastic to hear that our management team could step in and turn things around for you. We do our best to roll up our sleeves and tackle any issues head-on. It sounds like your second experience with us was even better than the first! We're glad to have made a positive impression. Vehicle service is a bit like a fine-tuned symphony; sometimes you just need the right conductor to keep things harmonious. Your feedback means a lot to us.


Displaying Review 1 - 15 of 57 in total
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McInerney Auto Center is officially open and ready to serve you! ? If you're in need of a tune-up, looking to upgrade your ride, or simply want to browse our selection, we've got you covered. Our team is here to provide top-notch service and expertise!
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? Big thanks for the shoutout, Mark! ? We're thrilled to hear you had a great experience with our team. Look forward to seeing you again! #CustomerAppreciation #FiveStarReview
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