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SureCritic / Hyundai Dealer / Momentum Hyundai
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Momentum Hyundai

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(493 Reviews)
Write a Review

Score Details

5 stars
60%
4 stars
18%
3 stars
7%
2 stars
6%
1 star
7%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
12
Total ReScores™
3.6
ReScore™ Average

Business Details

About

Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs. Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(707) 402-5700
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
2775 Auto Mall Parkway Fairfield, CA 94533
Get Directions
Momentum Hyundai's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(493 Reviews)
Write a Review
Recent Reviews
CM
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Craig M.
Wildomar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
Excellent, professional and prompt service
We were very happy with everyone who helped us and repaired our car!
Recommended
LC
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Lane C.
Temecula, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2020
Phenomenal service and integrity!
I took my car in to get my ignition coils looked at one month ago due to the car shaking upon starting and at lights (while stopped). My car had previously been serviced by the Pep Boys on Winchester Road and they had replaced the coils once before, but they couldn't figure out why it was shaking this time around after they had done that work; thus I took it to the dealership to have them inspect it. It turns out that Pep Boys had put the wrong ignition coils in (because they didn't follow a factory recall for them). Thankfully Hyundai caught that and fixed the issue. Now, one month later, the car was starting to have the same issues with shaking (which obviously frustrated me because it had JUST been fixed). So, I took it back in to get looked at and they determined that there was no issue at all with the ignition coils. The problem was that Pep Boys did not space the spark plugs correctly which caused them to misfire... needless to say, I am grateful to Hyundai for catching that and fixing it with unnecessarily charging me for more ignition coils. Their professionalism and knowledge is paramount, and they have the integrity to not overcharge you for unnecessary work. I will never take my car to get serviced anywhere else again (especially not the Pep Boys on Winchester).
Recommended
NR
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NEDA R.
Escondido, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2019
RED CARPET SERVICE
I DRIVE FROM ESCONDIDO TO TEMECULA HYUNDAI BECAUSE OF THE FRIENDLY STAFF AND THE BEST CUSTOMER SERVICE
Recommended
TW
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Timothy W.
Fairfield, CA
Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2018
verified customerVerified Customer
Category: Service
My cars a LEMON
Shady dealership/ my car is stuck in the garage of a closed down bankrupt business with engine in pieces and I never recieved one call from anybody. LAW SUIT WILL BE COMING
Not Recommended
Verified Customer
Fairfield, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2018
verified customerVerified Customer
Category: Service
Service was done as promised within my time frame.
See above
Courtesy ride was as promised.
Recommended
Verified Customer
Dixon, CA
Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2018
verified customerVerified Customer
Category: Service
Speedy service
Pleasant staff and very helpful
Recommended
JS
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Julian S.
Suisun City, CA
Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2018
verified customerVerified Customer
Category: Service
Very disappointing
Service rep was rude and unwilling to help with getting a loaner vehicle while I got me cat looked at for a third time.
Not Recommended
AP
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Anthony P.
Vacaville, CA
Hyundai Ioniq Hybr
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
11/09/2018
verified customerVerified Customer
Category: Service
no title
service costs excessive-- would not recommend having service performed at this dealership
Not Recommended
Verified Customer
Antioch, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2018
verified customerVerified Customer
Category: Service
Awesome staff
The service staff that helped me was customer oriented and was very helpful throughout the process.
Recommended
MS
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Mary S.
Fairfield, CA
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2018
verified customerVerified Customer
Category: Service
Timely
Close to my house, when you make a appointment they are ready for you.
Recommended
FJ
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Floydette J.
Suisun City, CA
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
verified customerVerified Customer
Category: Service
Ms james
Quick service
Recommended
DM
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Donald M.
Antioch, CA
Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2018
verified customerVerified Customer
Category: Service
Oil change service
Great price good job will be back everything was perfect
Recommended
WF
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Wayne F.
Moraga, CA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/22/2018
verified customerVerified Customer
Category: Service
Great Service
They did a great job and were very fast.
Thank you!
Recommended
FG
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Felipe G.
Fairfield, CA
Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/16/2018
verified customerVerified Customer
Category: Service
Poor customer service
The person who took my service was extremely rude and not capable of provide proper customer service.
Not Recommended
KRIS O., Service Manager from Momentum Hyundai responded on 10/18/2018 04:04 PM

Greetings,

I appreciate your response to the survey and will use this information to always improve. It is very important that all of our customers feel valued and appreciated, I apologize that we fell short and want you to know we do not take your business for granted. I will address your concerns among the staff, this is not our normal representation of doing business and am very sorry for the event! I do take these matters seriously.

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Verified Customer
Fairfield, CA
Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2018
verified customerVerified Customer
Category: Service
Excellent customer services
Excellent customer service
Recommended
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