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Norris' Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(715 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Norris' Garage is a full-service preventive maintenance and auto repairs center in the Forest Heights, MD 20745 area, specializing in 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Engine & Transmission, Engine Maintenance, General Services, Heating and Cooling Services, Import Cars & Trucks, Inspections and Emissions, Miscellaneous Services, Tires, Transmission Services and Undercar Services since 1973. ...more

Categories
Auto Maintenance, Auto Repair, Oil Change
Contact
(301) 839-4450
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
5509 Livingston Rd Forest Heights, MD 20745-2037
Get Directions
Norris' Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(715 Reviews)
Write a Review
Recent Reviews
BB
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Betty B.
Washington, DC
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
verified customerVerified Customer
10
THE BEST MECHANICS I'VE EVER DEALT WITH
Norris garage installed my engine in 2019 and it's now 2025 and my 2011 Tahoe is still going strong. Now Norris garage is installing a engine in my daughter Equinox. If you ever need a vehicle worked on take it to Norris Garage you won't regret it. They are so professional and honest and are very good people.
RB
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Rita B.
West River, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Very professional and extremely competent and knowledgeable.
The service on my 1992 Cadillac Brougham was excellent. Every detail was covered. It was returned to me washed and waxed. Very professional indeed.
Joe & Larry from Norris' Garage responded on 03/31/2025 05:11 AM

Thank you for your kind review.

JP
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Joanne P.
Waldorf, MD
smart fortwo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Fantastic service 👍🏼
Staff is professional and service is outstanding 😃- they are trustworthy 👍🏼
Joe & Larry from Norris' Garage responded on 03/31/2025 05:10 AM

Thank you for your kinda review.

BT
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Barbara T.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
EXCELLENT SERVICES
Norris Garage is number 1 on my list for car services!
Joe & Larry from Norris' Garage responded on 03/31/2025 05:10 AM

Thank you for your kind review and for being a loyal customer

OJ
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Oscar J.
Arlington, VA
Cadillac Brougham
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Fuel Pump Repair
Norris Garage performed an excellent insulation of a fuel pump on my Cadillac Brougham. Thank you
Joe & Larry from Norris' Garage responded on 03/31/2025 05:09 AM

Thank you for your kind review.

DA
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Darlene A.
Oxon Hill, MD
Chevrolet Malibu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Steering module
Norris Garage has serviced my family’s vehicles for 15+ years. The team only does what needs to be done,and the job is
completed right the first time.The team is pleasant,professional and explains the problem and the solution in detail. My family has an excellent relationship with Mr Norris and Larry.
Joe & Larry from Norris' Garage responded on 03/20/2025 05:46 AM

Thank you for the kind response and for being a loyal customer!

KF
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Kaseimah F.
Oxon Hill, MD
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
10
Great customer service and great quality of work
Norris garage as always provided me and my family with great service. I highly recommend them to others.
Joe & Larry from Norris' Garage responded on 03/17/2025 05:02 AM

Thank you for your kind words and for being a loyal customer.

RG
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Rasheeda G.
Marbury, MD
Chevrolet Suburban
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Ms. Gonzalez
Excellent service , knowledgeable and competent staff, they get it right the first time , diagnosis is always correct. I’ve been coming here over 5 years never had any issues .
Joe & Larry from Norris' Garage responded on 03/13/2025 05:50 AM

Thank you for the kind review and for being a loyal customer.

SL
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Sheila L.
Oxon Hill, MD
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Professional and honest
These mechanics have been working on my cars over 15 years, and other family cars as well. Everyone has always been very courteous, Mr. Norris explains every detail, he, Larry, Alvin and the other employees make a great team!
Joe & Larry from Norris' Garage responded on 03/10/2025 08:54 AM

Thank you for your very kind review and for being a very loyal customer.

VS
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Vernell S.
Upper Marlboro, MD
Chevrolet Colorado
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Thank you
Thank you for the services you provide to the community.
Joe & Larry from Norris' Garage responded on 03/03/2025 05:32 AM

Thank you for taking the time to leave a kind review.

Verified Customer
Suitland, MD
Nissan Armada
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Auto repair
Norris Garage will fix your repairs right on the first visit and charge fair price.
Joe & Larry from Norris' Garage responded on 03/03/2025 05:32 AM

Thank you for your kind review.

FA
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Fred A.
York, PA
Lexus LS 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
I had a 35,000 mile engine installed for an excellent price
I garage staff and owner were honest and out front with all the costs for my engine to be installed.
Joe & Larry from Norris' Garage responded on 02/27/2025 05:24 AM

Thank you for your kind review and for allowing us to work on your vehicle.

NH
Nathaniel H.
Oxon Hill, MD
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
Good service
All work done very professional
Joe & Larry from Norris' Garage responded on 02/27/2025 05:23 AM

Thank you for your kind review.

BT
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Barbara T.
Washington, DC
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2025
verified customerVerified Customer
10
EXCELLENT SERVICES
Norris' Garage provides excellent services. I highly recommend them!!!!!!
Joe & Larry from Norris' Garage responded on 02/27/2025 05:23 AM

Thank you for the kind review and allowing us to work on your vehicle.

CP
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Cora P.
Washington, DC
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Gara
I have used this garage three times,and service was always excellent,never worried about wheather it was fixed or not.Would highly recommend ro anyone!!!
Joe & Larry from Norris' Garage responded on 02/27/2025 05:22 AM

Thank you for your kind review and for becoming a loyal customer.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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