Business Solutions
English Español
SureCritic / Auto Maintenance / Orchard Lake Complete Car Care
business image

Orchard Lake Complete Car Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)
95
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Since 1997, Orchard Lake Complete Car Care has been there for the people of Farmington Hills. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Farmington Hills has to offer.

Our family of technicians and service staff sees their work Since 1997, Orchard Lake Complete Car Care has been there for the people of Farmington Hills. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Farmington Hills has to offer.

Our family of technicians and service staff sees their work here at Orchard Lake Complete Car Care as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction.

Orchard Lake Complete Car Care was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Orchard Lake Complete Car Care the best car service in Farmington Hills! ...more

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(248) 553-3302
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
28799 Orchard Lake Rd Farmington Hills, MI 48334-2956
Get Directions
Orchard Lake Complete Car Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(636 Reviews)
Write a Review
Recent Reviews
SL
SISTER ORLANDA L.
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
10
Professional Services
Orchard Lake Complete Car Care has always performed the services I’ve needed in a timely, courteous and professional manner. Would highly recommend this car service.
KW
KEN W.
West Bloomfield, MI
Audi A4 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Outstanding honest service
I brought car car to this shop and got courteous, quick and honest service
They assess what I needed and preformed the maintenance I needed
I gave used this place for many years and appreciate their integrity and service skills
Verified Customer
Livonia, MI
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Very kind experience
Took care of my oil change I was in and out in 35 minutes. Very pleasant experience.
Verified Customer
Ford Bronco
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Best of the best
Been a customer for many many years and never had a problem.
JM
JOHN M.
Farmington, MI
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Oil change
In and out in less than 45 minutes for an oil change. Friendly and through service
AS
gravatar
ANDY S.
Southfield, MI
Lincoln MKS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Retiree and long time customer.
Always deliver excellent service. Highly recommend and is my first choice when my car needs serving.
Verified Customer
Farmington, MI
Cadillac XT6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Quick oil change
Wow!! In and out, thanks team Napa!!
Verified Customer
Farmington, MI
Mazda 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2025
verified customerVerified Customer
10
Quick and professional service
Excellent service.
Quick and technical support.
RA
gravatar
RANDALL A.
Farmington, MI
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Yet another great visit to the Napa team!!
Keep up the amazing work!!
LG
gravatar
Larry G.
Farmington, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
10
Lou and his crew are top notch…None better!
Lou and his crew are top notch.None better!
JR
JAMES R.
Chrysler Town & Country
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service
As always great service and trustworthy. I've been going here for years and I highly recommend this place.
FA
gravatar
FLORANCE A.
West Bloomfield, MI
Cadillac SRX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
ErmaG
Been taking my car to Orchard Lake Complete Car Care for several years and have always had excellent service repair and advice on the upkeep as well. Always advance notice and customer approval before any work is done.
DH
DENNIS H.
Farmington, MI
Cadillac XT5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
The Best!
Pleasure to do business with. Honest as the day is long. The only place I would go to service my cars.
RK
gravatar
RON K.
Bloomfield Hills, MI
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Brake repair and oil change
I was given prompt service, a very fast turn around and treated very courteous. I couldn’t make it in time to get my car before they closed but they went out of their way to accommodate me. I’m only going here from now on.
KN
KEVIN N.
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Great service!!!
Napa Car Care was absolutely amazing. They are very professional and we’re so very helpful. They repaired my mirror while I was there. The job was done efficiently and accurately, thank you so much for your hard work. All the employees there were great.
Service Coupons and Posts
We strive for honesty as much as we strive for a smooth ride! 🛠️ Thanks for recognizing our commitment to great service—it fuels our engine! 🚗💨 Come back anytime for more top-notch care! #HonestService #OrchardLakeCare
Learn More
We're not just here to fix cars; we're here to make friends! 🚗💬 Honesty and straightforwardness are our secret ingredients, thanks for noticing! Your ride will always receive the TLC it deserves. ❤️✨ #OrchardLakeCare #HonestAutoService
Learn More
Thanks for the awesome shout-out! 🚗✨ We're glad you enjoyed the quick service and friendly faces! We promise to keep your car running smooth without making you feel like you're waiting for a plot twist in a suspense movie. 😉 #QuickService #FriendlyFaces
Learn More
Learn More
Thanks for the kind words! We're thrilled you had a great experience with our stellar team. Lou might just need a superhero cape next! ?‍♂️? Your support keeps our wheels turning! #CarCareHeroes #OrchardLakeAuto
Learn More
Thanks for the shoutout! ? We're thrilled to hear you think we do good work—Lou will be blushing! ? Your support keeps our engines running smoothly. See you next time! ?? #OrchardLakeCompleteCarCare #TeamLou
Learn More
We're thrilled to be your go-to spot for car care! ?✨ Our amazing team loves keeping your ride in top shape. Thank you for trusting us, and remember—your car called; it thinks we're awesome too! ? #CarCare #CustomerLove
Learn More
Thanks for the incredible review! ?✨ We work hard to be your car's best friend—trustworthy and reliable, just like a good mechanic should be! We're thrilled to keep you on the road! #CarCareHeroes #TrustyTuneUps
Learn More
Thanks for trusting us with your car! ? We're glad Lou could help you out. Your support means a lot to us! #CustomerAppreciation #CarCare
Learn More
Thanks for the ⭐️⭐️⭐️⭐️⭐️ review, Patrick! We're thrilled to hear about your great experiences at Orchard Lake Complete Car Care. Our team is always here to help! ?? #AutoCare #HappyCustomers
Learn More
Thanks for the stellar review! We're thrilled to be your go-to for car care. ?? Our team is dedicated to providing top-notch service and we're glad it shows. Your support means the world to us! #HappyCustomers #CarCare
Learn More
Thanks for the kind words! Our crew appreciates your recognition. We'll keep up the good work. ?️? #KnowledgeableService #OrchardLakeCompleteCarCare
Learn More
Thanks for the 5-star review, Gerald! We're thrilled to hear you had a great and speedy experience with us. ? Keeping your wheels rolling smoothly is what we do best! ? #HappyCustomers #CarCare
Learn More
Hey there, Tony! ? Thanks for the love and ⭐⭐⭐⭐⭐! We're thrilled to be your go-to spot for top-notch service and car care. We're always here for you! #CustomerAppreciation #FiveStarService
Learn More
? Thank you for being a loyal customer! We appreciate your trust in us for all your car care needs. ?? #CustomerAppreciation #LoyalCustomer #CarCareMatters #OrchardLakeCompleteCarCare
Learn More
⭐️Thanks for the kind words! We're proud to offer great service and honest advice in Farmington Hills. #orchardlake #completecarcare #farmingtonhills ??
Learn More
?? Great job! ? You made it happen! #FarmingtonHills #ExcellentService #TimelyService
Learn More
Thanks for the kind words, Donna! ? We're so glad you've been with us for many years. ? #OrchardLakeCompleteCarCare #FarmingtonHills
Learn More
Learn More
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.