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Pacific Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,360 Reviews)
96
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
96
Net Promoter Score ®

Business Details

About

Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned shop with old-fashioned values, like honesty and integrity. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome Whether your vehicle needs routine service or emergency repair, you can trust our team of experts. We're a family-owned shop with old-fashioned values, like honesty and integrity. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
We would welcome the opportunity to earn your trust and deliver you the best service in the industry. ...more

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(858) 271-8006
Visit Website
Closing in 3 minutes
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
7451 Trade Street Suite A San Diego, CA 92121-2557
Get Directions
Pacific Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,360 Reviews)
Write a Review
Recent Reviews
JM
Jorge M.
Spring Valley, CA
GMC Savana Cutaway
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
Category: Service
Spoke with Nelly. She said the customer service overall was good, as well as the outcome of the vehicle.
Recommended
CH
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Chuck H.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
Quick and honest company
They know your time is important, and they have always delivered my vehicle when they promised as well never had to take it back for reservice.
KW
Kevin W.
California
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
Category: Service
Kevin said they are fast and have great communication.
Recommended
MW
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MARILYN W.
San Diego, CA
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2025
verified customerVerified Customer
10
Thorough and professional
It’s hard to find trustworthy businesses like Pacific Auto. Their staff are of the highest standards.
MB
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MARK B.
San Diego, CA
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great service as always
I am always treated with respect and kindness
KD
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KEVIN D.
Parker, AZ
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Excellent service
Cost efficient and very professional
NF
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NATHALIE F.
San Diego, CA
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Perfect service as usual
I have been bringing my car for servicing and repairs to Pacific Auto Service for nearly 10 years now and they have been always been consistent in their quality work, with clear communication and fair pricing. I will continue to be a loyal customer with my vehicle and the next ones for as long as I will live in San Diego.
SA
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SAMANTHA A.
San Diego, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Quick and Friendly
I exclusively only go here for my cat maintenance. When I call to make an appointment, it’s fast and simple and they’re pretty flexible on when I am available. When waiting for an oil change and tire rotation this time around, the office was quiet, and the workers were fast. Only waited about 45mins. I will go here as long as I live in SD. Very appreciative of this reliable business.
ES
Emma S.
San Diego, CA
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
Category: Service
Emma said they always do a good job and they look out for her vehicle.
Recommended
GB
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GENEI B.
San Diego, CA
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Honest to boot!
Fernando helped me with my Kia this time around, and I really can't thank everyone here enough!! They found issues that I didn't even know I had, told me, and fixed them without charging me since they were there already anyway. We only have a short few years here in San Diego, but I won't be bringing my car anywhere else!!
Verified Customer
San Diego, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2025
verified customerVerified Customer
10
Time
As usual great timing of work to be done, and as always great service.
JC
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JILL C.
San Diego, CA
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2025
verified customerVerified Customer
10
Great Service!
Staff at Pacific Auto always take great care of me. Always greet me by name, the guys are fabulous and I know my car is always in top shape to be on the road. Thank you Oliver, Fernando, Will and Staff!!!
Verified Customer
San Diego, CA
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2025
verified customerVerified Customer
10
Invaluable - a mechanic you can trust
This shop is full of professional, friendly, knowledgeable people who get the job done. They explain everything clearly and never tack on additional services. It's such a relief not having to worry about whether I'm getting scammed.
AL
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ANDRA L.
San Diego, CA
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2025
verified customerVerified Customer
10
The BEST auto shop around
Absolutely LOVE this place. The check engine light came on my 1998 4RNR and was loosing power. I managed to drive it to Pacific Auto Service, who fit me in. It was a damaged spark plug wire. They were able fit my 4RNR in and fix it that day. I’m so overwhelmed at their care and getting it fixed, otherwise it could’ve damaged my catalytic converter!! Feeling so grateful and appreciative. They are the bestest.
PA
Phill A.
San Diego, CA
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2024
verified customerVerified Customer
Category: Service
Phill said was happy.
Recommended
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