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Pima Automotive

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,518 Reviews)
71
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
71
Net Promoter Score ®

Business Details

About

Our friendly and knowledgeable team of certified technicians is dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology to diagnose and repair any issue your vehicle may have. We understand the importance of keeping your vehicle in top Our friendly and knowledgeable team of certified technicians is dedicated to providing exceptional service to our valued customers. We specialize in all vehicles and are trained and equipped with the latest technology to diagnose and repair any issue your vehicle may have. We understand the importance of keeping your vehicle in top condition, that’s why we offer a wide range of services, including oil changes, brake repair, engine repair, transmission services, and more. No matter what type of vehicle you drive, our team has the knowledge to provide you with the best possible service while using genuine parts to ensure that your vehicle runs smoothly and safely. ...more

Categories
Auto Maintenance, Towing Service, Transmission Repair
Contact
(520) 325-3505

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
9:00 AM - 4:00 PM
Sun
closed
* Arizona
4702 E Pima St Tucson, AZ 85712
Pima Automotive's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,518 Reviews)

CS
CJ S.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
6
Service
The service was very amazing
Pima Automotive T., mgr from Pima Automotive responded on 04/22/2025 02:36 AM

We're glad to hear that you found our service amazing! It’s always our goal to make every visit a delightful experience. Our team is dedicated to providing top-notch service, and it's fantastic to know we hit the mark for you. We appreciate your support and look forward to keeping the good vibes rolling!


AE
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AZUCENA E.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/20/2025
verified customerVerified Customer
10
Excellent service!!
I had an excellent experience at Pima Automotive. Their customer service is awesome. I noticed Daniel working to get satisfaction guaranty from all his customers. I highly recommend Pima Automotive, and all the team!
Pima Automotive T., mgr from Pima Automotive responded on 04/20/2025 10:10 AM

We're delighted to hear that you had an excellent experience with us! It sounds like Daniel is leading the charge in the satisfaction department, and we’re glad you felt that warmth from our team. Recommendations from awesome customers like you are what keep us motivated to ensure everyone leaves happy. Here’s to more great experiences ahead!


MC
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MICHAEL C.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Awesome Service!
I stopped on the way home from work to have 2 tires put on my truck that I ordered and Mr. Sheppard was great, it all happened in a timely manner , very professional and brought a couple of extra issues to my attention that I didn't know about , it was a great experience that does not happen every day. I will recommend Mr. Sheppard and PIMA Tire & Auto to anyone I talk to.. Thank you Mr.Sheppard
Pima Automotive T., mgr from Pima Automotive responded on 04/19/2025 09:37 AM

We appreciate you taking the time to share your experience! It sounds like Mr. Sheppard really rolled up his sleeves to make sure everything was just right for your truck. It's always nice to have a little extra insight on those pesky issues that want to sneak up on you. We're glad to hear that your visit was more than just a pit stop—it sounds like you got the full service! Recommendations are the best compliment we can receive. Safe travels and enjoy those new tires!


IV
ISABELLA V.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Amazing service
They went above and beyond and made sure me and my car were well taken care of!
Pima Automotive T., mgr from Pima Automotive responded on 04/17/2025 09:36 AM

It’s wonderful to hear that our team went above and beyond for you and your car! We strive to treat every vehicle like a VIP. If your car could talk, it would probably have plenty of stories to share! We appreciate you letting us take care of both you and your ride. Looking forward to ensuring they stay well cared for in the future!


BM
BRANDON M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Fast and affordable
They got me in same day and were able to replace my AC compressor and do an alignment to get my car back on the road. I really appreciate the hard work and the affordable price
Pima Automotive T., mgr from Pima Automotive responded on 04/15/2025 09:34 AM

It’s great to hear that we could get your car back on the road so quickly! Replacing an AC compressor and aligning a car aren’t exactly a walk in the park, so we’re glad our team was up for the challenge. We love that you found our pricing to be friendly too! If your car has any more adventures planned, you know where to find us.


MB
MICHELLE B.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Oil change
They were very thorough and and service
Pima Automotive T., mgr from Pima Automotive responded on 04/13/2025 09:36 AM

It sounds like our team left no bolt unturned when it came to your service experience! We're glad to hear you found our approach thorough. We believe that attention to detail is key, much like making sure all the cups are filled during a party. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need anything else, just give us a shout!


JM
JIM M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Great service
I took my 2000 Corvette in and had them replaced my oil temperature sensor, car runs great, I will be back, great bunch of guys
Pima Automotive T., mgr from Pima Automotive responded on 04/05/2025 02:58 AM

We appreciate you taking the time to share your experience with us! It sounds like your Corvette is feeling revitalized after the oil temperature sensor replacement. We're happy to hear that our team made a good impression on you—after all, they do have a knack for revving up enthusiasm. Whenever you need us again, we’ll be ready to help keep your ride in top shape!


AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2025
verified customerVerified Customer
10
Amazing service
Daniel went above and beyond to help when my car broke down. Affordable prices and great work. Amazing service.
Pima Automotive T., mgr from Pima Automotive responded on 04/04/2025 09:36 AM

It's fantastic to hear that our team, especially Daniel, was able to help you when you needed it the most. We always strive to go the extra mile—after all, who wants to be left stranded? Affordable prices and great work are just part of the deal when you visit Pima Automotive. We're glad you had a great experience!


AM
ALMA M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Excellent and very friendly
I am very satisfied with the estimate and service.
Pima Automotive T., mgr from Pima Automotive responded on 03/30/2025 09:36 AM

We're glad to hear that you were satisfied with both the estimate and our service. It’s always our goal to keep things clear and straightforward—kind of like a good coffee, no surprises! If you ever have more questions or need assistance down the road, we're here for you.


DB
DANIEL B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Great service as always!
My return was wonderful as always. Bob and his staff always goes the extra mile.
Pima Automotive T., mgr from Pima Automotive responded on 03/30/2025 09:36 AM

We appreciate your glowing feedback! It's great to hear that Bob and the team are consistently going the extra mile—although we do worry they might need a few more coffee breaks at this rate! We aim to keep the good times rolling for our customers, so thank you for being a part of our Pima Automotive family. Your support truly drives us forward!


RM
RUBEN M.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Top notch
The guys there are great Vinny was extra helpful thanks gentleman
Pima Automotive T., mgr from Pima Automotive responded on 03/29/2025 09:37 AM

We're delighted to hear you had such a positive experience with our team! It sounds like Vinny went above and beyond to assist you. We appreciate you taking the time to share your thoughts and hope your car is running as smoothly as it should. If you ever need anything else, feel free to swing by!


AD
ASHLEY D.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Quality service, respectful and honest
My daughter and I went in today to make sure our car we just bought was safe and in good shape. It definitely needed a few things but Vinny walked me through the inspection and showed me everything was valid for replacement and the pricing was accurate and reasonable. They even have shuttle services and free rental cars for customers which I thought was very unique and special. I feel safe with Vinny and these mechanics and will always return with my vehicle.
Pima Automotive T., mgr from Pima Automotive responded on 03/26/2025 09:35 AM

We're so pleased to hear about your experience! It's great to know that Vinny was able to guide you through the inspection and make sure everything was up to snuff. It sounds like you and your daughter left feeling like car safety superheroes, which is exactly what we aim for. And who wouldn't appreciate a shuttle or a free rental car? It's like a little cherry on top of your automotive sundae. Rest assured, we'll be here whenever you need us. Keep that car singing!


ER
ERICA R.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Exceptional Service, Honest & Reliable
I had an outstanding experience at Pima Automotive! This locally owned shop truly goes above and beyond with their customer service. The owner, Bob, is incredibly nice and makes sure every customer feels valued. Vinny kept me informed throughout the entire repair process, which gave me peace of mind. Their attention to detail is top-notch, and they even provided me with a loaner vehicle, making the entire experience hassle-free. If you’re looking for honest, reliable, and expert automotive service, this is the place to go. Highly recommend!
Pima Automotive T., mgr from Pima Automotive responded on 03/26/2025 09:35 AM

We appreciate your wonderful feedback about your visit! It sounds like you had a VIP experience at Pima Automotive, and we're glad to hear that our team made you feel valued. Bob likes to keep the good vibes flowing, while Vinny is on a mission to ensure no one is left guessing about their repairs. A loaner vehicle is just our way of rolling out the welcome mat—no one likes to be stranded without wheels! Your recommendation means a lot to us, and we’re here anytime you need expert service that’s as honest as your favorite sitcom plot twist.


TB
TAMARA B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Fantastic service
Very courteous, knowledgeable and quick. Would definitely come here again when my car needs any service. Thanks pima automotive.
Pima Automotive T., mgr from Pima Automotive responded on 03/26/2025 09:35 AM

We appreciate you taking the time to share your thoughts! It’s great to hear that you found our team courteous and knowledgeable—knowing your car is in good hands makes all the difference. We’ll be here, ready and quick, when your vehicle is in need of some TLC again. Safe travels in the meantime!


RS
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ROBERT S.
Tucson, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Always great service, and excellent pricing!
Geoff, Daniel, Vinny, Juan and Bob are always fantastic! They always seem to get me in and out with speed and quality!
Pima Automotive T., mgr from Pima Automotive responded on 03/25/2025 09:34 AM

It's great to hear that Geoff, Daniel, Vinny, Juan, and Bob are consistently hitting the mark for you! We take pride in our team's efficiency and commitment to quality—it must be their superpower. We're glad you’re enjoying quick service that doesn’t compromise on quality. Here’s to more speedy visits ahead!

Service Coupons and Posts
We're thrilled to hear you loved our service! 🚗💨 Keeping your car happy is our mission—right up there with pizza and weekends! Thanks for trusting Pima Automotive with your ride! 😄 #AutoCare #HappyCustomers
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We’re thrilled to hear that you always find our service conscientious! 🚗✨ Our team aims to keep your ride in tip-top shape—because we believe your car deserves the best! Thanks for trusting us with your automotive needs! #PimaAutomotive #CarCareHero
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🚗💨 We’re thrilled to hear about your experience! At Pima Automotive, we believe in full transparency—especially when it comes to tires and unexpected "nail" surprises! 😉 Thanks for choosing us, and safe travels back home! 🚙✨ #CustomerCare #PimaAutomotive
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Thanks for the kind words! We're thrilled to hear you found our team knowledgeable. 🚗💡 We promise to keep the auto wisdom flowing for your next visit! Looking forward to seeing you again! #PimaAutomotive #CarCareExperts
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Thanks for the awesome review! We're thrilled to hear you loved our service. We promise to keep the good vibes rolling and your car running smoothly. 🚗💨 Can't wait to see you back! #PimaAutomotive #ServiceWithASmile
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Thanks for the great review! 🌟 We’re thrilled you had a speedy visit with Vinny for your oil change and tire rotation. 🚗💨 We aim to keep you rolling without a hitch! Next time, we’ll aim for a pit stop in under 15 minutes! #PimaAutomotive #QuickService
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Thanks for the shout-out! 🚗✨ We’re thrilled to hear you were pleased with the work on your vehicle. We promise to keep your ride in tip-top shape—after all, it deserves a little pampering! 😉 #PimaAutomotive #AutoCare
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We're thrilled to hear about your speedy visit! 🚗💨 Our team loves keeping your Prius happy and healthy. Efficient service and fair pricing? That’s our jam! Thanks for the recommendation! 🌟 #PimaAutomotive #ServiceWithASmile
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We're thrilled you had a tire-ific experience with us! 🚗💨 Nothing like getting your wheels delivered with a smile. Thanks for trusting Pima Automotive for your car care needs! #CustomerAppreciation #TireService
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We're thrilled to hear you enjoy our quick and professional service! 🚗✨ Your recommendation means the world to us. We're always here to keep your ride running smoothly—without breaking the bank! 💸 Thanks for the love! #PimaAutomotive #CustomerAppreciation
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We love a quick tire rescue! 🚗🔧 Thanks for the kind words about Vinny and the team's speedy service. We're thrilled we could patch things up in no time. We'll be here for all your future automotive adventures! #PimaAutomotive #QuickFixes
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🚗💨 Quick brake repairs on the fly? That's our specialty! We're thrilled you had a great experience with us—no appointment needed! Thanks for the kind words and recommendation! Your car appreciates it! 😉 #ServiceWithASmile #PimaAutomotive
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We love hearing that you were in and out with a smile! ?? At Pima Automotive, we know your time is precious—no one wants to be stuck in the lobby for an hour! Thanks for trusting us with your oil changes! ?️ #QuickService #PimaAutomotive
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Thanks for the fantastic shout-out! ?? We're thrilled to hear that our service keeps you coming back for more. Remember, we're just a pit stop away for all your auto needs! #PimaAutomotive #ServiceWithASmile ?
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? We're thrilled to hear that Jeff and Bob saved the day! ?? Quick service is our superpower! Thanks for trusting Pima Automotive; we’re always here to keep you rolling smoothly. #Teamwork #AutoHeroes
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Thanks for putting your trust in us! ?️ Our sign spinner definitely knows how to grab attention! We’re thrilled you enjoyed our speedy service and great pricing. Swing by anytime for more automotive care! ?? #PimaAutomotive #OilChangeExperts
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We're thrilled you discovered us! ?? It's always a win when we can seal up those pesky tire leaks. Your satisfaction fuels our passion for keeping you rolling safely! Thanks for choosing Pima Automotive! ? #TireTroublesNoMore #PimaAutomotive
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We're thrilled to hear that Jeff made your visit smooth and enjoyable! ?✨ Efficiency, honesty, and kindness? Sounds like the perfect automotive trifecta! We can't wait to welcome you back! #PimaAutomotive #CustomerAppreciation
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We're thrilled to hear you enjoyed our friendly service! ? At Pima Automotive, we believe that a smile is the best oil for a smooth ride. Thanks for making our day! ?✨ #CustomerLove #PimaAutomotive
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We're thrilled to hear Vinny had you covered! ?✨ From top-notch service to a comfy waiting area, we aim to please. Your recommendation is the fuel that keeps us going! Thank you for your kind words! #CustomerAppreciation #PimaAutomotive
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Thanks for the fantastic review! ?? We're thrilled you had a speedy and fair experience with us. Our goal is to keep you on the road, not in line! ? Come see us again anytime! #PimaAutomotive #AutoCare
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We're thrilled to have earned your trust and a new fan! ?? Thanks for letting us keep your ride in top shape while serenading you with some classic tunes. Catchy car repairs and catchy country—what more could you ask for? ? #PimaAutomotive #DriveHappy
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? Thank you for the high praise! We always aim to be your go-to pit stop. Our crew is here to keep your ride in top shape—because who needs a car with a "check engine" light as their new dashboard accessory? ? #PimaAutomotive #BestMechanics
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Thank you for the glowing review! ? Vinny is our headlamp hero, lighting the way to great service. We're thrilled you had such a wonderful experience! Drive safe, and we can't wait to see you again! ?? #PimaAutomotive #CustomerServiceExcellence
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Thank you for the kind words! ? We're thrilled our team, especially Bob, could help you understand your car's needs. We're all about keeping your ride in top shape while having a little fun along the way! ?? #PimaAutomotive #CarCare
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Thank you for giving us the chance to keep your engine running smoothly! ?? We’re thrilled to hear your second oil change was just as great as the first! We'll always be here to help keep your ride in tip-top shape! #PimaAutomotive #OilChangePros
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?? Thank you for your kind words! At Pima Automotive, we believe your 06 Lexus deserves VIP treatment—Very Important Parts! ? We're thrilled to keep you and your ride in top shape. Here's to many more miles together! #CustomerAppreciation #FamilyBusiness
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? Big thanks for the kind words! We're thrilled to be your go-to for car care! Bob and Jeffrey appreciate your trust—now let’s keep those wheels turning! ?️?‍? #PimaAutomotive #CustomerLove
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We’re blushing over here! ? Thank you for the kind words! At Pima Automotive, we believe in honesty and caring for our customers, not just their cars. ?? We're excited to help you next time! #CustomerCare #PimaAutomotive
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We're so glad that you had a top-notch experience with us, Colleen! ? Our team loves explaining all things car-related and we're grateful for your 5-star review! #CustomerAppreciation #PimaAuto?
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Vinny and Bob are on fire! ? Thanks for the shoutout and for spreading the word about Pima Tire & Auto's top-notch service. We appreciate your support! #Grateful #CustomerAppreciation
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? Thank you for the 5-star review, Pearl! Our team is thrilled to hear about your positive experience with us. We're glad we could get you back on the road quickly and efficiently. We appreciate your support! #HappyCustomers #EfficientService ?
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? Thank you for the awesome review, Israel! We're thrilled to hear that you had a great experience with us. We appreciate your recommendation and can't wait to see you again soon! ?? #CustomerAppreciation #FiveStarService
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Thanks for the kind words, Robert! We're thrilled to hear about your positive experience. We're looking forward to keeping your car in top shape. ? #CustomerSatisfaction #AutomotiveExperts
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Thanks for the 5-star review, Bill! ? We're glad we could get your truck sorted out quickly. Our team is always here to keep your wheels turning smoothly. #HappyCustomers #AutoCare
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We're thrilled to hear that, thank you! ? We take pride in providing fast service and going the extra mile for our loyal customers. Your kind words mean the world to us! #CustomerAppreciation #PimaAutomotive
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Great to hear, Dave! Vinny, Bob, and the crew appreciate the shout-out ? Our team is dedicated to providing top-notch service. Thanks for choosing Pima Automotive! #CustomerAppreciation #FiveStarService
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We're thrilled to hear about your great experience at Pima Automotive! ? Our team takes pride in providing honest and quality service. Thank you for choosing us! #CustomerSatisfaction #AutoMaintenance
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Hey there, Carlos! ? We appreciate the love! ? Our team at Pima Automotive is thrilled to hear such good feedback. Thanks for the support! #BestCustomers #PimaAutomotive
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Thanks for the 5-star review, Mary! We're thrilled you found our service professional. Our team looks forward to 'wheelie' exceeding your expectations again! ?? #CustomerAppreciation #PimaAutomotive
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Hey there, Rusty! ? We're thrilled to hear that you had a great experience with our service and products. Thanks for the 5-star review! We appreciate your support. #HappyCustomers #PimaAuto
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? We're thrilled to hear about your positive experience, @Steve! Thanks for the shoutout to our team, especially Vinny. We can't wait to have you and your Jeep back for more top-notch service! ?? #CustomerSatisfaction #JeepRepairs
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Thanks for the 5-star review, Pamela! We're thrilled you enjoyed our customer service. We'll keep the great service coming! ?✨ #CustomerSatisfaction #PimaAutomotive
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⭐️ Thank you for the high praise! ? We've got the skills & ❤️ to keep our customers happy. Your support means the world to us! #SkilledMechanics #CustomerLove
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Thanks for the 5-star love! ? We’re thrilled to hear that you enjoyed our service. Keeping those wheels spinning smoothly is what we do best! ?? #CustomerSatisfaction #AutoCare
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Thanks for the shining review, Elise! ? We're glad to hear our speedy service and friendly mechanics left a lasting impression. ?? #CustomerSatisfaction #PimaAuto
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Thanks for the 5-star review! We're glad Mr. VINNI provided great service and explanations. We'll pass on the kind words to him. ? #HappyCustomers #PimaAutomotive
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Thank you for the kind words! ? We aim to provide top-notch service with a smile. Your support means a lot! #CustomerAppreciation #FiveStarReviews ?
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? Thank you for the 5-star review, Owen! We're thrilled to hear that Vinny provided efficient service with a friendly smile. We're here to keep your work vehicles running smoothly. #PimaAutomotive #HappyCustomers ?
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Thanks for the 5-star review, Bushling! ? We're glad we could help with the tire issue and that you found our staff friendly and our facilities clean. We appreciate your support! #HappyCustomers #AutoCare
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We're glad you found us, and thank you for trusting us with your car! Our team is thrilled to read your feedback, and we'll be sure to let Bob, Vinny, and Geoffrey know they earned some extra brownie points ?? #CustomerAppreciation #BestAutoShop
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Hey Vinny! ? We're thrilled that we could help with your new vehicle. Your support means a lot to us! Looking forward to providing top-notch service for all your automotive needs. #HappyCustomers #AutoCare
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Hey there, Marlene! ? Thanks for the ⭐️⭐️⭐️⭐️⭐️! We're thrilled to keep your wheels rolling smoothly. Geoff is pretty awesome, right? We're always here to help! #AutoCare #CustomerService
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????? Thank you for the 5-star review! We're glad you appreciate our thorough service! ?✨ #PimaAutomotive #AutoMaintenance #Tucson ?
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