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Poway Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,173 Reviews)
-100
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Score Details

5 stars
79%
4 stars
12%
3 stars
4%
2 stars
2%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
112
Total ReScores™
4.6
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Poway Hyundai is located just north of San Diego, CA in Poway CA. The Poway Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. From routine oil changes to major repairs, we are here to help! Call or email us to set up an appointment today. Poway Hyundai is located just north of San Diego, CA in Poway CA. The Poway Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. From routine oil changes to major repairs, we are here to help! Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(858) 486-6560
Opening in 42 minutes
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
13910 Poway Road Poway, CA 92064
Get Directions
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,173 Reviews)
Write a Review
Recent Reviews
PS
gravatar
Pablo S.
San Diego, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2021
0
Category: Service
Purchase
They have a facade of kindness, but really they earn their reputation and will do everything they can to take as much from you. That is not to fault them because they're behaving as a business, the issue is that they waste your time pretending to care and willing to provide service.
Verified Customer
Poway, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
I appreciated the timely service and professional interaction.
Recommended
KS
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Karyn S.
Ramona, CA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service and help from Noe Garcia, and his service technicians.
Excellent service, very professional technicians.
Recommended
ED
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Edward Kwok D.
San Francisco, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great again
Poway Hyundai resolved an outstanding issue with my Sonata in an outstanding manner. My salute to Dan.
Not Recommended
CHRIS K. from Poway Hyundai responded on 05/28/2021 03:12 PM

Edward,
Thank you for the 5 STARS and the kind words. We appreciate the time to complete the review as well. Please have a great holiday weekend
Chris Knight

JS
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Jeeyoung S.
San Diego, CA
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent professional service
Perfect service was inspired me.
Recommended
CHRIS K. from Poway Hyundai responded on 05/28/2021 11:35 AM

Jeeyoung,
Thank you for the kinds word. We truly appreciate you taking time to complete the review and the 5 STARS. Please have a great holiday weekend.
Chris Knight

RA
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Ramin A.
San Diego, CA
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
2nd review RA
Noe was great
Recommended
CHRIS K. from Poway Hyundai responded on 05/28/2021 09:09 AM

Ramin,
Thank you taking the time to complete the review. sorry to hear we could not earn 5 STARS. Noe or myself might be reaching out today. Thanks again and have a great weekend and holiday.
Chris Knight

PH
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Patrcia H.
San Diego, CA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Janel Hallagan
Excellent service, friendly staff, and as a customer for over 15 years I can refer with confidence!
Recommended
CHRIS K. from Poway Hyundai responded on 05/27/2021 11:08 AM

Patrcia,
Thank you for the kind words and the continued patronage. Truly appreciate the 5 STARS and taking the time to complete the review as well.
Have a great holiday.
Chris Knight

Verified Customer
Poway, CA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
God Service
Efficient and friendly.
Recommended
CHRIS K. from Poway Hyundai responded on 05/25/2021 09:00 AM

Thank you for the kind words and taking the time to complete the review. Truly appreciate the 5 STARS as well. Have a great rest of the week and a wonderful Holiday.
Chris Knight 

SZ
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Sateen Z.
San Diego, CA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
They did a great job getting me checked in, communicating about the process, getting me checked out and answering my questions. No surprise fees or charges.
Recommended
CHRIS K. from Poway Hyundai responded on 05/18/2021 02:35 PM

Sateen,
Thank you for the kind words and taking the time to complete the review. Truly appreciate the 5 STARS as well. I will look into what happened as far the length of time for pick up.
Have a great week.
Chris Knight

FD
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Fernand D.
San Diego, CA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on my 2019 Hyundai Tucson SE
Great and fast service and friendly staff especially during a pandemic. Haven't had any issues with my car and will definitely come back for service.
Recommended
CHRIS K. from Poway Hyundai responded on 05/18/2021 10:37 AM

Fernand,
Thank you for the kind words and taking the time to complete the review. Truly appreciate the 5 STARS as well. Have a great week and a wonderful summer.
Chris Knight

JS
gravatar
Joseph S.
Poway, CA
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
competence
competence
Recommended
CHRIS K. from Poway Hyundai responded on 05/18/2021 08:26 AM

Joseph,
Thank you for the 5 STARS and taking the time to complete the review. Very much appreciated. Please have a great rest of the week.
Chris Knight

MK
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Michael K.
Murrieta, CA
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff
I very much appreciated the staff at this dealer. They go above and beyond what is asked of them and they are very kind. I received my car 10 minutes earlier than promised and washed! One of the better dealers Hyundai has in my opinion.
Recommended
CHRIS K. from Poway Hyundai responded on 05/17/2021 08:29 AM

Michael,
Thank you for the kind words. I will pass them on to the staff. Also thank you for taking the time to complete the review and the 5 STARS. very much appreciated. Please have a great rest of the week.
Chris Knight

MM
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Michael M.
San Diego, CA
2020 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
michael maure
poway hyundai is great
Recommended
CHRIS K. from Poway Hyundai responded on 05/17/2021 06:36 AM

Michael,
Thank you for the kind words. We appreciate you taking the time to complete the review and the 5 STARS. Have a great week.
Chris Knight

Verified Customer
San Diego, CA
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Services received on May 13, 2021
?
Recommended
CHRIS K. from Poway Hyundai responded on 05/14/2021 12:34 PM

Thank you for taking the time to complete the review and the 5 STARS. Truly appreciated.

DD
gravatar
Darin D.
San Diego, CA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Quality Service
The staff here goes above and beyond to serve their customers. I had brought it to another repair place and they missed a clutch issue even though I brought up a concern. The staff here noticed it. Great service and they offered drop off and pickup to my office. The service here is miles above the one near my house and I will be a repeat customer.
Recommended
CHRIS K. from Poway Hyundai responded on 05/12/2021 06:42 AM

Darin,
Thank you for the kind words. I will pass them on to the staff. Also thank you for the 5 STARS and taking the time to complete the review. Very much appreciated. Please have a great rest of the week and a wonderful summer season.
Chris Knight

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